Climate Change Data

H.I.S. Co., Ltd.

Climate Impact & Sustainability Data (2018, 2021)

Reporting Period: 2018

Environmental Metrics

ESG Focus Areas

  • Expansion of the travel market
  • Practice of diversity and inclusion (D&I)
  • Pursuit of customer satisfaction
  • Improvement of employee satisfaction
  • Contribution to the local community and society

Environmental Achievements

  • CO₂排出量を2017年度比で3.4％削減

Social Achievements

  • Cool Japan Travel Fair in Jakarta (190,000 visitors)
  • Launched a travel consultant licensing system (601 consultants, 50 senior consultants)
  • Implemented four diverse ways of working (side hustles, re-employment, flexi-time expansion, teleworking)
  • Cambodia elementary school construction & exchange project
  • Supported V-Varen Nagasaki

Governance Achievements

  • Strengthened corporate governance structure
  • Implemented NPS surveys nationwide

Climate Goals & Targets

Medium-term Goals:
  • Expansion of the travel market
  • Promotion of diversity and inclusion

Environmental Challenges

  • Employee satisfaction down 2.8 points from previous year (49.3% affirmative response to 'fulfilling workplace')
Mitigation Strategies
  • Implementing work style reforms, including flexi-time, to improve employee satisfaction
  • Creating a system to better share new initiatives and policies

Supply Chain Management

Responsible Procurement
  • Safety and quality assurance standards for land operators

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SDGs

Awards & Recognition

  • 2018 Taiwan Tourism Contribution Award
  • The 4th Japan Tourism Awards
  • UNWTO Special Ethics Award
  • 2017 Nikkei Superior Products and Services Awards (Henn na Hotel)
  • Kumamoto Labor Bureau Director’s Award
  • Nishi Ichi Gourmet Championship 2017 (2nd place)
  • Tour Grand Prix 2018

Reporting Period: 2021

Environmental Metrics

Climate Goals & Targets

Long-term Goals:
  • Aiming to turn profitable as soon as possible.
  • Expanding market share through speedy management.
  • Nurturing new pillars of profits that create the value of H.I.S.
Medium-term Goals:
  • Improvement in capital adequacy ratio (20% or more as the 1st step).
  • Accumulation of equity capital with profit, reduction of interest-bearing debts.
Short-term Goals:
  • Cost reductions.
  • CAPEX control.
  • Securing liquidity on hand.
  • Fund raising.

Environmental Challenges

  • Continued travel restrictions in Japan and other countries.
  • Cooling of demands caused by the prolonged state of emergency.
  • Sharp rise in the procurement price of electric power in the energy business.
  • Spread of the new variant (Omicron) and travel restrictions.
  • Impact of the revision of accounting treatment for inappropriate transactions related to “Go To Travel” business.
Mitigation Strategies
  • Cost reductions.
  • Securing cash on hand (sale and leaseback of the head office building and sale of investment properties).
  • Strengthened domestic travel business and expanded product lineup.
  • Improved productivity by reducing costs and promoting DX.
  • Seconded employees to companies outside of H.I.S. Group and reduced the number of sales offices.
  • Reduced cash outflow.
  • Strategic business alliances in various fields.
  • Promoting a Carbon-Free Society.

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

  • Plans for offsetting CO2 emissions by the traveler’s own travel

Awards & Recognition

  • Corporate Innovation Award at PLUG AND PLAY Winter EXPO