Climate Change Data

Environmental Metrics

ESG Focus Areas

• Marine Safety
• Port Safety
• Policing
• Environment
• Community
• Dover Western Docks Revival

Environmental Achievements

• Achieved a 17.2% absolute reduction in carbon emissions over two years, despite record port trade growth. Received the Carbon Trust’s Best in Carbon Management Award.
• Upgraded to the new ISO 14001:2015 (Environmental) standard and achieved recertification.
• Increased cruise waste recycling from 23% in 2016 to 40% in 2017.
• Dover’s bathing water quality rated ‘good’.

Social Achievements

• Launched the Port of Dover Community Fund, awarding over £100,000 in grants to 11 organizations, benefiting nearly 8,000 people. Total grants awarded since inception reached nearly £421,000, supporting 56 local organizations.
• 13% reduction in injury accidents across the Port, and a 38% reduction in injury accidents affecting Port of Dover Group compared to 2016.
• Dover Western Docks Revival (DWDR) project created employment, provided training and education, and supported community events and initiatives. Local economic benefit of the construction phase reached £103 million.
• DWDR project achieved its second CEEQUAL ‘Excellent’ award for sustainability.
• Organized nearly 850 training sessions for the workforce, providing 2,608 training days.

Governance Achievements

• Formally declared compliance with the Port Marine Safety Code.
• Port’s safety management system externally audited by the British Standards Institute (BSI) and recertified to the international standard OHSAS18001.

Climate Goals & Targets

Environmental Challenges

• High volume of vessel traffic in and around the port, including additional activity from the DWDR project.
• Increase in the severity of incidents affecting individuals, leading to staff absence.
• Animal export protests (though no live animal exports occurred through the Port in 2017).

Mitigation Strategies

• Major navigational safety awareness drive including publishing a vessel traffic services guide, producing a public safety film, establishing stakeholder groups, and holding safety presentations.
• Investment of nearly £10,000 in leisure zone and public information signs.
• Review of safety protocols to ensure they were fit for purpose and followed industry best practice.
• Establishment of the Port Rough Sleeper Working Group to address vagrancy.
• Cooperative working with UK Border Force to tackle anti-social behaviour.

Supply Chain Management

Responsible Procurement

• More than 100 local businesses given opportunity to explore sub-contracting opportunities connected to DWDR.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: EcoPort initiative, Port Environmental Review System certification

Certifications: ISO 14001:2015

Awards & Recognition

• Carbon Trust’s Best in Carbon Management Award
• CEEQUAL ‘Excellent’ award for DWDR project

Environmental Metrics

ESG Focus Areas

• Sustainability
• Decarbonization
• Community Engagement
• Employee Wellbeing

Environmental Achievements

• Reduced carbon emissions by 95% since 2007
• Achieved a 69% carbon reduction in 2022
• Transitioned to HVO fuel for landside and port vessels, resulting in a 98% reduction in carbon emissions compared to diesel
• Consumed 767,411 kWh from solar arrays, saving 194,629.7 Kg CO2

Social Achievements

• Launched Employee Volunteering Scheme, supporting 12 organizations with 53 volunteers
• Donated £1 million to the Port of Dover Community Fund since its inception, supporting 115 local projects and over 50,000 beneficiaries
• Sponsored Dover’s 2022 Winter Light Up
• Ensured cleaning staff wages are subscribed to the Living Wage Foundation
• Showcased apprenticeship, T-level, work placement, and graduate scheme opportunities

Governance Achievements

• Continued to follow the “Ports Good Governance Guidance” and the Institute of Directors’ “Corporate Governance Guidance and Principles for Unlisted Companies in the UK
• Established statutory advisory bodies (Port Users’ Group and Port and Community Forum) for stakeholder engagement
• Regularly reviewed the Board’s composition and succession planning

Climate Goals & Targets

Environmental Challenges

• Impact of P&O Ferries’ operating model change
• Shortfall of French border staffing
• Post-Brexit border checks
• Implementation of the EU Entry Exit System
• Wider economic climate uncertainty
• Managing competing demands for port space between operations and community activities
• Aging asset base requiring significant investment

Mitigation Strategies

• Partnership working with UK and French partners to manage traffic and minimize waiting times
• Contingency plans for operational disruptions
• Horizon scanning to prepare for periods of business stress
• Strong leadership position with government and industry on EU Entry Exit System
• Exploring new cross-Channel travel options (SailLink)
• Collaborative relationships with local stakeholders to address space usage conflicts
• Long-term asset plan and robust inspection and maintenance regime
• Securing government funding for Outbound Controls Project (£45 million)

Supply Chain Management

Responsible Procurement

• Ethical and integrity in business dealings
• Due diligence on new and existing suppliers
• Emphasis on qualitative assessment of tenders

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Development of energy-efficient products and services
• Green shipping corridor

Reporting Standards

Frameworks Used: Ports Good Governance Guidance, Institute of Directors’ Corporate Governance Guidance

Certifications: ISO 45001, ISO 14001, ISO 9001, Clean Regatta Platinum Certification

Third-party Assurance: BDO LLP

Sustainable Products & Innovation

• SailLink ferry service

Awards & Recognition

• Clean Regatta Platinum Certification

Environmental Metrics

ESG Focus Areas

• Sustainability
• Decarbonisation
• Community Engagement
• Employee Wellbeing
• Safety

Environmental Achievements

• 96% reduction in Scope 1 and 2 emissions since 2007
• Above 90% recycling rate each month with remaining waste sent to waste incineration
• Achieved the ‘Platinum Award’ for hosting a Clean Regatta
• Fully transitioned to HVO for vessels, generators, boilers, plant, machinery and nearly all vehicles resulting in a 95% reduction in CO2e from Gas Oil, Marine Gas Oil and Diesel compared to 2022.
• Consumed 639,206 kWh from the Port’s two solar arrays, resulting in a self-use benefit of 270,018 Kg CO2 throughout 2023.

Social Achievements

• Record donation of £109k to local charitable causes through the Port of Dover Community Fund
• 69 employees gave 483 hours of time to local projects (53 volunteers gave 350 hours in 2022)
• Launched sponsorship scheme for local talented able-bodied and disabled young people
• Became lead sponsor for Dover Pride
• Introduced the Dover Waterfront Parkrun with up to 200 participants weekly
• Dover named the UK’s best departure port at the Cruise Critic Awards 2023

Governance Achievements

• Introduced a new Risk Framework to assess, track and manage significant risks
• Completed a review of the provision of internal audit services, appointing RSMUK as internal auditor
• Reviewed the Board’s risk management framework, with a new consolidated risk register

Climate Goals & Targets

Environmental Challenges

• Uncertainty on the new Entry Exit System (EES) required for journeys to the EU
• Severe weather
• Security issues (cybersecurity attacks, terrorism, etc.)
• Loss of a ferry operator or major hiatus to their operations
• Infrastructure or 3rd party systems failure
• Financial failure of a key customer or supplier
• Failure to attract and retain key staff
• Energy supply risks in meeting high levels of demand for new connections for decarbonisation
• Potential scale of impact on the ferry operator’s tourist business due to EES
• Impacts on freight flows and critical supply chains due to EES
• Impacts on jobs and the local economy due to EES

Mitigation Strategies

• Partnership working and information sharing with other members of the port community
• Contingency plans for emergencies
• Careful analysis of past and ongoing traffic levels
• Long-term asset plan and robust inspection and maintenance regime
• Proactive approach to managing potential interruptions to services
• Regular tests to guard against network penetration, phishing and other attacks
• Employee training on data safety and system integrity
• Simulated exercises to assess response to outages
• Discussions with potential energy suppliers
• Engaging with governments in the UK, France, and the EU for a workable solution for EES
• Seeking a bespoke solution for EES that achieves a smooth flow of traffic

Supply Chain Management

Responsible Procurement

• Ethical and integrity in business dealings
• Due diligence when reassessing existing suppliers
• Building long-term relationships with suppliers
• Sanctions against suppliers who fail to meet expectations

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather

Transition Risks

• Energy supply risks

Opportunities

• Decarbonisation initiatives
• Development of sustainable services (e.g., Euroforest timber service)

Reporting Standards

Frameworks Used: FRS 102

Certifications: ISO 45001, ISO 14001, ISO 9001

Third-party Assurance: BDO LLP

Sustainable Products & Innovation

• Euroforest timber service

Awards & Recognition

• Platinum Award for hosting a Clean Regatta
• UK’s best departure port at the Cruise Critic Awards 2023