Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate
• Our people
• Governance

Environmental Achievements

• Achieved climate neutrality in accordance with the ISO 14021 standard.
• Repair rate of 30 percent in 2021 (above market average).
• Increased proportion of electric courtesy cars in Sweden (13%) and Norway (100%).
• Reduced printouts by over one million per year through digital signatures and online payments.
• Avoided printing approximately 338,000 pages through digital signatures in Sweden and Norway.
• Saved around 1,690 kg CO2 emissions through digital signatures and online payments.

Social Achievements

• Established a global health and safety committee.
• Launched a new recruitment campaign to attract more women to Cary Group’s workshops (launched in early 2022).

Governance Achievements

• Adopted an updated Code of Conduct based on the UN’s Global Compact principles.
• Introduced a supplier assessment using the online tool Worldfavor (covering anti-corruption, environmental and social issues).
• Introduced a Whistleblowing policy and an external system (Whistle B).

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic impacting operations in Norway and the UK.
• IT incident experienced in the UK in late 2021.
• Lower profitability in some countries.
• Highly fragmented European vehicle glass repair and replacement market.

Mitigation Strategies

• Specific measures considered in countries with lower profitability.
• Work continued to improve the operational efficiency of workshops.
• Acquisition strategy to consolidate the market.
• Insurance compensation expected for IT incident.

Supply Chain Management

Supplier Audits: Supplier assessment introduced in 2021 for top 50 suppliers in the UK and Nordics.

Responsible Procurement

• Code of Conduct and Modern Slavery Statement included in each agreement with contracted suppliers.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards Core

Certifications: ISO 14001

Third-party Assurance: Ernst & Young AB

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 13 (Climate action)
• Goal 8 (Decent work and economic growth)
• Goal 5 (Gender equality)

Initiatives to reduce CO2 emissions, increase repair rate, sustainable supply chain, and gender equality.

Environmental Metrics

ESG Focus Areas

• Climate
• Our People
• Governance

Environmental Achievements

• Reached a 30% repair rate, saving 9,970 tons of CO2 emissions.
• Installed solar panels in Sweden, Germany, and Spain, producing 701 MWh and saving 370 tons of CO2e.
• 100% of replaced windscreens sent to recycling, with approximately 90% of the material recycled.

Social Achievements

• Developed a Cary Group leadership profile to be launched in 2023.
• Launched a recruitment campaign to attract more women technicians in Sweden.
• Established internal forums and a network for knowledge sharing.

Governance Achievements

• Rolled out Code of Conduct training in Sweden and Germany.
• Implemented a whistleblowing system, with 12 cases reported in 2022.
• Used WorldFavor to assess top 50 suppliers in the UK and Nordics.

Climate Goals & Targets

Environmental Challenges

• Drastic increases in raw material prices.
• Climate change impacts (extreme weather events).
• Potential human rights violations at the supplier level.

Mitigation Strategies

• Continuous work to reduce climate impact through repair rate improvement, renewable energy transition, and circular resource management.
• Mitigation strategies for climate change impacts to be set in 2023.
• Continuous dialogue with suppliers, requiring them to sign Cary Group’s Code of Conduct and Modern Slavery Statement, and implementing supplier assessments.

Supply Chain Management

Supplier Audits: Top 50 suppliers in the UK and Nordics assessed using WorldFavor in 2022; assessment to continue for all markets.

Responsible Procurement

• Code of Conduct
• Modern Slavery Statement
• Sustainability assessment included in yearly tendering with glass and urethane suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (high temperatures, flooding, storms)

Transition Risks

• Potential loss of B2B contracts, partnerships, and reputational damage due to insufficient climate action.

Reporting Standards

Frameworks Used: GRI Standards (GRI Universal Standards 2021 and selected GRI Topical Standards)

Certifications: ISO 14001 (in Sweden)

Third-party Assurance: EY (limited review of Scope 1, 2, and 3 emissions)

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)
• Goal 8 (Decent Work and Economic Growth)
• Goal 5 (Gender Equality)
• Goal 12 (Responsible Consumption and Production)

Initiatives such as reducing CO2 emissions, increasing repair rates, circularity, sustainable customer offerings, and promoting gender equality contribute to these goals.

Environmental Metrics

ESG Focus Areas

• Climate
• Our People
• Governance

Environmental Achievements

• Reached a 33% repair rate, saving 12,218 tonnes of CO2e emissions.
• Science Based Targets for 42% reduction in Scope 1 & 2 emissions and 52% reduction in Scope 3 emissions per value added by 2030 verified.
• Swedish company Ryds Bilglas ordered 180 new electric courtesy cars.
• German company Zentrale Autoglas installed solar panels producing 609.5 MWh, saving 378 tonnes CO2e.

Social Achievements

• Launched a Health and Safety campaign called “from Ow to Wow”.
• Continued targeted recruitment campaigns to increase the number of female technicians.
• Included questions related to equality, diversity and inclusion in the annual employee survey, resulting in an EDI index of 73.

Governance Achievements

• Continued rollout of Code of Conduct training in Spain, Portugal, and Germany.
• Supplier assessments covering anti-corruption, environmental, and social issues since 2022.
• Partnership with EcoVadis starting in 2024 to screen all suppliers.

Climate Goals & Targets

Environmental Challenges

• Continued impact of the pandemic, Russia’s war in Ukraine, supply chain challenges, and increased inflation.
• Underdeveloped electric commercial vehicle market for mobile service units.
• Lack of public charging infrastructure in rural areas.

Mitigation Strategies

• Green fleet strategy for 2030: only fossil-free company cars will be procured from 2024.
• Testing different types of electric vans in Sweden, Spain, and Norway since 2022.
• Trial of electric vans for repair technicians in the UK successfully completed in 2023, with plans to expand in 2024.
• Renewable energy agreements with suppliers in Sweden, Norway, Germany, and the UK.
• Increased production of electricity from solar panels.

Supply Chain Management

Supplier Audits: Yearly supplier assessment since 2022, using online platform and self-assessment questionnaires; partnership with EcoVadis starting in 2024.

Responsible Procurement

• Supplier Code of Conduct and Modern Slavery Statement included in agreements with contracted suppliers; sustainability criteria included in tendering process for direct material suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (high temperatures, flooding, storms) leading to temporary operational shutdowns.

Transition Risks

• Business risks of terminated B2B contracts, partnership loss with suppliers, and reputational damage if climate impact is not reduced.

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards (Universal Standards 2021 and selected Topical Standards), Greenhouse Gas Protocol Corporate Standard, ISO 14021:2017

Certifications: ISO 14001 (Sweden)

Third-party Assurance: EY (limited review of Scope 1, 2, and 3 emissions)

UN Sustainable Development Goals

• 7 (Affordable and Clean Energy)
• 13 (Climate Action)

Initiatives related to renewable energy, emission reductions, and repair rates contribute to these goals.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed