Scicom (MSC) Berhad
Climate Impact & Sustainability Data (2022-07 to 2023-06)
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
Total Carbon Emissions:4,258 tonnes CO2e (restated)
Total Energy Consumption:6,114,000 kWh
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Installed 1,123 new LED lights (79% of total lighting)
- Fitted timers to air conditioners to reduce energy waste
- Implemented energy-saving initiatives (mindful light usage, conscientious printing, etc.)
Social Achievements
- Achieved a score of 160 for Service Capability & Performance (SCP) audit, surpassing the industry benchmark
- Contributed RM61,000 to local charities
- Offered remote employment opportunities to physically disabled individuals
Governance Achievements
- Established a Risk and Sustainability Committee
- Achieved ISO 27001 certification for Information Security Management Systems
- Implemented Anti-Bribery and Anti-Corruption (ABAC) Policy and training
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Increase engagement with local communities through various initiatives
- Ensure 100% of lighting utilizes LED bulbs/tubes
- Implement at least three new well-being programs
Short-term Goals:
- Maintain positive net profit growth for FY2024
- Ensure entry-level wages surpass local minimum wage
- Maintain percentage of senior management from local communities
Environmental Challenges
- Uncertain and volatile global market
- Intensified market competition
- Residual COVID-19 impacts affecting clients
- Reduced demand for customer service outsourcing
- Long sales cycle for Gov-Tech segment
Mitigation Strategies
- Strategic decision to move away from unprofitable projects
- Increased cost efficiency
- Growth in higher margin projects
- Investing in technology (Conversational AI, Generative AI, RPA)
- Strengthening client relationships through customer satisfaction surveys
- Diversifying service offerings and expanding global footprint
- Shifting focus towards alternative revenue streams in Gov-Tech (SaaS solutions)
- Investing in specialized training programs for Gov-Tech solutions
Supply Chain Management
Responsible Procurement
- Sourcing from local suppliers
- Selecting sustainable suppliers
- Vendor declaration pledge and adherence to Vendor Code of Conduct (VCOC)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards Topic Disclosures, FTSE4Good Index Series
Certifications: ISO 27001, ISO 9001
UN Sustainable Development Goals
- 3
- 4
- 5
- 8
- 10
- 13
Through targeted initiatives and responsible business practices, we aim to make significant strides in areas such as health and well-being, quality education, gender equality, decent work and economic growth, reduced inequalities, and climate action.
Awards & Recognition
- Forbes Asia's Best Under a Billion 2023
- MDEC Global Business Services – Top Investment to Date
- IAOP Best Global Outsourcing 100 Service Providers