Persistent Systems Limited
Climate Impact & Sustainability Data (2021-04 to 2022-03, 2022-04 to 2023-03, 2023-04 to 2024-03)
Reporting Period: 2021-04 to 2022-03
Environmental Metrics
ESG Focus Areas
- Climate change
- Diversity and Inclusion
- Employee well-being
- Corporate Governance
- Supply Chain Sustainability
- Community Development
Environmental Achievements
- Reduced carbon footprint by over 27% in the last five years
- 60% of electricity generated from renewable sources
- 2.5 Kt CO2e reduction per year from solar rooftop
- 6 Kt CO2e reduction per year from windmills
- 59,500 trees planted
Social Achievements
- 100,042 beneficiaries impacted through CSR initiatives
- ₹ 115.5 M spent on CSR activities
- Launched ‘Kiran Girls Scholarship and Mentoring Program’
- Implemented holistic well-being programs for employees
- 31.4% women in the workforce
Governance Achievements
- 7/11 Independent Directors on Board
- 2/11 Women on the Board
- Established a Stakeholder Relationship and ESG Committee
- Code of Conduct fully implemented
- No incidents of corruption
Climate Goals & Targets
- Net zero emissions by 2030
- Nurture long-term employees for senior management roles by 2024
- Reduce 80% emissions from global operations by 2028
- Reduce freshwater consumption and achieve 100% wastewater recycling in owned campuses by 2028
- Enhance supplier standards of conduct and selection of 50% vendors with focus on ESG performance by 2028
- Achieve learning coverage of 90% by 2023
- Emit zero emissions from building operations by 2026
Environmental Challenges
- Increasing employee attrition rate due to high demand for skilled workforce
- Foreign exchange risk due to economic volatility
- Governance and compliance challenges in new geographies
- IP and data leakage risks due to work-from-home
- Climate change impacts on supply chain and infrastructure
Mitigation Strategies
- Increased employee retention strategies
- Constant analysis of economic scenario and exchange rate, forward cover on net open positions
- Country readiness framework, hiring local consultants
- ISO 27001:2013, ISO 27017, ISO 27018, ISO 22301:2019 certifications, 24x7x365 SOC
- Transition to renewable energy, energy conservation measures
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct
- ESG criteria integrated into vendor registration form
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulatory changes
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI Standards: Core option, BRSR, SASB, UN SDGs
Certifications: ISO 14001:2015, ISO 45001:2018, ISO 14064:2018, ISO 27001:2013, ISO 27017, ISO 27018, ISO 27701:2019, ISO 22301:2019, SOC 2 Type II
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Forbes Asia’s “Best Under A Billion” list
- Various awards for CSR, energy conservation, learning and development
Reporting Period: 2022-04 to 2023-03
Environmental Metrics
ESG Focus Areas
- Climate action
- Empowering our people
- Diversity and inclusion
- Social Responsibility
- Employee health, safety, and wellbeing
- Supply chain Management
- Corporate Governance and Ethics
- Economic Performance
- Data Privacy and Security
- Customer Stewardship
Environmental Achievements
- 1362 tCO2e Emission reduction in FY 2022-23 (2 MW solar rooftop)
- 2611 tCO2e Emission reduction in FY 2022-23 (2 windmills)
- 46% Electricity sourced from renewable energy in India
- 30% of treated wastewater in owned campuses is used within our facilities
- 13,420 Trees planted and nurtured, taking the overall total to 96,035
Social Achievements
- 23,423 Lives impacted through CSR programs
- 30.8% Women in workforce
- 89% Employee satisfaction score (ESAT)
- Zero accidents in the workplace
- 432 events around fitness, health, women in tech, work-life balance
- 3993 Volunteers demonstrated ISR, 6623 hours by volunteering in ISR activities
Governance Achievements
- 99% Code of Conduct training coverage
- Joined the United Nations Global Compact
- No data breaches reported in FY23
- Enhanced security controls by investing in advanced security platforms
Climate Goals & Targets
- Carbon Neutral by 2030
- Emit Zero emissions from building operations (Scope1 and Scope2) by 2026
- Reduce freshwater consumption and achieve 100% wastewater recycling in owned campuses by 2026
- Neutralize 80% emissions from our global operations by 2028
- Include people of all genders, ethnicities, sexual preferences, religions and specially abled persons in our diverse workplaces by 2028
- Achieve 35% of female representation in the workforce by 2028
- Enhance supplier standards of conduct and selection of 50% vendors with focus on ESG performance by 2028
- 100% training in code of conduct by 2023
- Zero tolerance for unethical and non-compliant behavior by 2023
Environmental Challenges
- Climate change impacts (extreme weather, water scarcity)
- Talent demand and employee attrition
- Foreign Exchange Risks
- Risk of economic downturn
- Credit Risk
- Data privacy
- Global regulatory risks
- Social media risk
Mitigation Strategies
- Investment in renewable energy, energy efficiency measures, water conservation practices
- Focus on employee wellbeing, retention practices, hybrid working model
- Hedging of net foreign exchange earnings
- Diversification of customer base, upselling/cross-selling, structured collection process, Credit Control Policy
- ISO 27701:2019 certification, data classification, data leakage prevention, privacy by design
- Compliance Manager Tool, local consultants for compliance advice
- Employee awareness trainings, social media policy
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct leveraging UNGC principles
Climate-Related Risks & Opportunities
Physical Risks
- Rising sea levels
- Rising mean temperatures
- Increased severity of extreme weather events
- Water stress and scarcity
Transition Risks
- Increased pricing of GHG emissions
- Mandates on environmental regulations
- Cost to transition to lower emissions technology
- Regulatory disclosures
Opportunities
- Reduced operational costs
- Reduced GHG emissions
- Improved health and safety of employees
Reporting Standards
Frameworks Used: GRI Standards 2021, BRSR requirements of SEBI, SASB standards, TCFD Principles, UN SDGs, UNGC
Certifications: ISO 14001:2015, ISO 45001:2018 (India only), ISO 27701:2019, ISO 27018:2019, SOC 2 Type II
Third-party Assurance: DNV India Business assurance Pvt Ltd
UN Sustainable Development Goals
- SDG 3
- SDG 4
- SDG 5
- SDG 6
- SDG 7
- SDG 8
- SDG 9
- SDG 10
- SDG 11
- SDG 12
- SDG 13
- SDG 17
Initiatives contribute to these goals through various environmental, social, and governance programs.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Numerous awards from ISG, Zinnov, Everest Group, Forrester, Constellation, Inventicon, CII, MCCIA, MEDA, Appian, Momentum ITSMA, IGBC, SAC-ACCP, CRN, Dun & Bradstreet, Brand Finance, TechGig, iNFHRA, Zee 24 Taas
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Cybersecurity
- Data Privacy
- Foreign Exchange Risk
- Geo-Political and Macro-Economic Risk
- Credit Risk
- Talent Management
- Global Regulatory Risk
- Sustainability (Climate Change, Water Scarcity, Energy Demand)
- Human Rights
- Stakeholder Engagement
- Inclusive Growth
Environmental Achievements
- Achieved Carbon Neutrality for Scope 1 and Scope 2 emissions by 2025 (target)
- Sourcing 100% energy from Renewable energy sources by 2025 (target)
- 30% reduction of Scope 3 emissions by 2028 (target)
- Green Building Initiatives
- Energy Efficiency Initiatives
- Operational Efficiency
- Lighting Efficiency
- Adoption of Renewable Energy (64,55,439 kWh generated in FY2023-24)
Social Achievements
- Controlled employee attrition rate at 11.5%
- Employee upskilling programs through Persistent University and Persistent’s Digital Engineering Academy (PDEA)
- Focus on employee well-being initiatives (physical, financial, and psychological)
- Inclusive workplace promoting diversity and inclusivity
- CSR projects benefiting 25,169+ persons, focusing on education, healthcare, and community development
Governance Achievements
- Robust Information Security Management System (ISMS)
- Robust Privacy Information Management System (PIMS)
- Global privacy policy
- Dedicated Data Protection Officer and Privacy Team
- ISO 27001, ISO 27017, ISO 27018, ISO 27701, and SOC 2 Type II certifications
- ISO 22301 certification for business continuity
- ISO 14001:2015 and ISO 45001:2018 certifications (India operations)
Climate Goals & Targets
- Net-zero emissions by 2050
- Reduce 30% Scope 3 emissions by 2028
- Achieve Carbon Neutrality for Scope 1 and Scope 2 emissions by 2025
- Source 100% energy from Renewable energy sources by 2025
Environmental Challenges
- Cyber-attacks and hacking
- Data privacy risks
- Foreign exchange risks
- Geo-political and macro-economic risks
- Credit risks
- Talent demand and employee attrition
- Global regulatory risks
- Sustainability risks (climate change, water scarcity, energy demand)
- Water scarcity
- Energy demand
Mitigation Strategies
- Robust ISMS and PIMS
- Hedging strategies for foreign exchange risks
- Country risk assessments
- Geo-diversification
- Effective receivables management system
- Employee grooming and upskilling
- Compliance management tool
- Climate action goals
- Water resource analysis and mitigation plans
- Decarbonization roadmap
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct
- Green purchasing alternatives
- EHS clauses in purchase orders
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulatory changes
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI, UNGC, Principles of Corporate Governance
Certifications: ISO 14001:2015, ISO 45001:2018, ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 2 Type II, ISO 22301:2019
Third-party Assurance: DNV Business Assurance India Private Limited
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Most Promising Company of the Year by CNBC-TV18