Sonic Healthcare Limited
Climate Impact & Sustainability Data (2017, 2018, 2019-07 to 2020-06, 2020-07 to 2021-06, 2021-07 to 2022-06, 2022-07 to 2023-06, 2023-07 to 2024-06, May 2024)
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced shareholder communication print production; less than 3% of shareholders requested hard copy Annual Report, over 36% received communications electronically, resulting in reduced energy and water resources associated with paper production.
Social Achievements
- Contributions to education; steps taken to minimize environmental impact; support for local communities; support for communities in developing countries through Catalyst Program; ongoing inclusion (since March 2008) in the FTSE4Good Index Series.
Governance Achievements
- Continued to review and improve compliance with ASX Corporate Governance Council Corporate Governance Principles and Recommendations; implemented change in a prudent manner; adopted practices and policies designed to ensure ethical, responsible, and high-integrity operations; implemented global policies (Anti-bribery and Corruption Policy, Diversity Policy, Labour Standards and Human Rights Policy, Workplace Health and Safety Policy, Supplier Code of Conduct, Privacy Policy, Taxation Governance Statement, Environmental Policy).
Climate Goals & Targets
Environmental Challenges
- Currency exchange rate translation risk impacting AUD reported earnings; fee pressures from healthcare funders; changes in regulation impacting costs or revenue; risk that acquisitions or contracts may not achieve expected financial performance; heightened competition; risk of IT system disruptions; risk of rising interest rates; potential exposure to changes in taxation legislation.
Mitigation Strategies
- Uses ‘natural’ hedging for currency translation risk; geographic and line of business diversification; seeking diversified revenue sources; efficient operations; market leadership positions to shape healthcare systems; active roles in industry associations; thorough due diligence and warranties in acquisition and contract documentation; swift reaction to perceived threats; sophisticated Treasury Policy; strong relationships with banks.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: ASX Corporate Governance Council Corporate Governance Principles and Recommendations
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Energy consumption decreased by 0.4% in FY2018.
- Significant decrease in film usage over the past five years.
- Exceeded previous film reduction targets and will continue to target a further 10% reduction of film use over the next two years.
- More than 97% of Sonic shareholders now opt to receive an electronic version of the Annual Report.
- Relocation of several laboratories into purpose-built or refurbished premises with environmental efficiency as a cornerstone.
Social Achievements
- Launched the Catalyst Program, establishing self-sustaining pathology and radiology services for communities in dire need.
- Donated more than $2.3 million in cash and in-kind donations in FY2018.
- Partnered with Clontarf Foundation to provide medical assessments to Aboriginal and Torres Strait Islander boys.
- Opened the Kivulini Maternity Centre in Arusha, Tanzania.
- Provided medical imaging services for the XXI Commonwealth Games.
Governance Achievements
- Maintained all quality accreditations and resolved all findings from internal and external audits.
- Paid $274 million in taxes and remitted a further $444 million to tax authorities on behalf of employees in FY2018.
- Implemented a Supplier Policy requiring ethical and sustainable business practices from suppliers.
- Adheres to a zero-tolerance approach to bribery and corruption.
Climate Goals & Targets
- Further 10% reduction in film use over the next two years.
Environmental Challenges
- Minimising environmental footprint and exploring opportunities for long-term environmental benefits.
- Addressing low participation rates in bowel cancer screening programs.
Mitigation Strategies
- Implementing energy efficiency initiatives, including renewable energy systems and low environmental impact vehicles.
- Providing education and training for staff on environmental practices.
- Partnering with suppliers to reduce packaging and transport emissions.
- Using digital solutions to minimise resource waste.
- Creating innovative awareness campaigns (e.g., using the MONA 'poo machine') to increase participation in bowel cancer screening.
Supply Chain Management
Responsible Procurement
- Sonic Supplier Policy requiring ethical and sustainable business practices.
Climate-Related Risks & Opportunities
Reporting Period: 2019-07 to 2020-06
Environmental Metrics
ESG Focus Areas
- People
- Communities
- Environment
- Governance
Environmental Achievements
- 2.5% reduction in carbon emissions (Australia only)
- 34.6% electric or hybrid motor vehicles in the fleet
- 697 kW installed solar panel capacity
- More than 20,000 LED light fittings installed in Australia, resulting in an estimated energy saving of approximately 4,200,000 kW/h, and a CO2 emissions reduction of approximately 3,400 tonnes per annum.
Social Achievements
- Launched telehealth solutions to provide primary care during COVID-19 lockdowns
- Provided COVID-19 testing to millions globally
- Supported aged care facilities during COVID-19
- Partnered with Clontarf Foundation to improve health outcomes for Indigenous Australians
- Provided employment opportunities for people with disabilities through The Bridge
Governance Achievements
- Updated Code of Conduct, Supplier Policy, Labour Standards and Human Rights Policy, Global Whistleblower Policy and Board Charter to align with UK and Australian modern slavery legislation
- Maintained accreditation and certification with no major adverse findings across more than 1,200 formal quality accreditations and certification audits
Climate Goals & Targets
- Reduce carbon footprint through greater use of fuel-efficient transport options
- Develop and implement a global environmental blueprint
- Further reduction in film usage
- Expand LED lighting upgrades
- Expand polystyrene recycling program
Environmental Challenges
- COVID-19 pandemic impacting operations and revenue
- Bushfires in Australia impacting staff and operations
- Supply chain disruptions due to COVID-19
- Need to increase recycling rates and reduce waste
Mitigation Strategies
- Temporary pay cuts for senior executives and staff taking leave to mitigate financial impact of COVID-19
- Rapid development and implementation of in-house COVID-19 tests
- Procurement of PPE and other vital supplies
- Direct support to affected staff and communities during bushfires
- Waste process review across Australian facilities to increase recycling rates
Supply Chain Management
Responsible Procurement
- Ethical and sustainable procurement practices
- Supplier Policy requiring compliance with laws, ethical conduct, and environmental sustainability
Climate-Related Risks & Opportunities
Physical Risks
- Bushfires
- Floods
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (SDGs)
Certifications: ISO 15189
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 11: Sustainable Cities and Communities
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
Sonic Healthcare's operations and initiatives contribute to these goals through various programs and practices detailed in the report.
Awards & Recognition
- FTSE4Good Australia 30 Index inclusion
Reporting Period: 2020-07 to 2021-06
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- 10.5% carbon emission reduction per patient (Australia and UK only)
- 9.6% decrease in energy consumption per patient (Australia)
- 17.3% decrease in energy consumption per patient (UK)
- Medisupport (Switzerland) achieved ISO 14064 certification and committed to carbon neutrality within two years
- Installation of 8,000 additional LEDs in Australia, saving 1,500 t CO2 emissions per annum
- Additional 213 kW solar capacity installed in Australia, saving 587 t CO2 emissions annually
- Increased Sonic’s global hybrid/electric fleet by 57%
Social Achievements
- Launched various initiatives to support employee mental health and wellbeing during the COVID-19 pandemic
- Hunter Imaging Group recognized as ASA Employer of the Year 2021 for commitment to recruiting and training sonographers and flexible employment initiatives
- 84.1% of staff taking parental leave returned to work
- More than 77,000 training courses or modules undertaken globally by Sonic employees
- Significant community investment through Catalyst Program and other initiatives (e.g., $5.4M in donations and sponsorships)
Governance Achievements
- Established a Sustainability Steering Committee reporting to the Sonic Healthcare Board
- Compliance with ASX Corporate Governance Council Corporate Governance Principles and Recommendations
- 2,461 formal external accreditation and certification audits conducted with no major adverse findings
Climate Goals & Targets
- Pathway to net-zero greenhouse gas emissions
- Medisupport's commitment to carbon neutrality within two years
- Not disclosed
Environmental Challenges
- Supply chain disruptions due to COVID-19
- Increased testing volumes due to COVID-19 impacting energy consumption
- COVID-19 restrictions delaying some sustainability initiatives
Mitigation Strategies
- Diversified procurement supply chain to ensure continuity of products
- Implemented energy-saving initiatives to offset increased testing volumes
- Flexible approach to implementing sustainability plans to account for COVID-19 restrictions
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Policy requiring ethical and sustainable practices, including managing and reducing environmental impact
- Formal assessment of suppliers’ environmental policies and credentials
- Site visits and inspection audits of suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (SDGs), Australian National Greenhouse and Energy Reporting Act 2007, UK Government’s Streamlined Energy and Carbon Reporting (SECR) framework
Certifications: ISO 14064 (Medisupport), ISO 15189 (various laboratories), ISO/IEC 17025 (various laboratories)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 11: Sustainable Cities and Communities
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
The report details how Sonic Healthcare's initiatives contribute to these goals.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Hunter Imaging Group - ASA Employer of the Year 2021
Reporting Period: 2021-07 to 2022-06
Environmental Metrics
ESG Focus Areas
- Climate change
- Circular economy and waste
- Employee attraction, engagement and development
- Workforce health, safety and wellbeing
- Service quality and safety
- Access and affordability
- Ethics, integrity and compliance
- Privacy and information security
- Human rights
Environmental Achievements
- 4-5% reduction in global scope 1 and 2 emissions intensity FY2022 vs FY2021
- Scope 1 and 2 emissions baseline established
- Net-zero pathway endorsed by Board
- Contractual sustainability criteria agreed
- Total amount of waste recycled increased by 34%, resulting in approximately 1.1 million kg of waste being diverted from landfill
- Australia will change to specimen bags manufactured from 100% recycled plastic in FY2023
Social Achievements
- 38% female representation at senior executive level
- Sonic LTIFR was 3.3 which was below the ‘blended’ Safe Work Australia rate of 4.0
- 78.5% of staff currently have access to employee assistance or comparable support programs
- 100% of our facilities quality-accredited in FY2022
- More than 380 peer-reviewed academic publications
- Charitable donations comprising cash, in-kind donations and sponsorships of more than $7 million
Governance Achievements
- 2022 Modern Slavery Statement published
- FY2022 NIST audit completed and scores will form the baseline for assessment
- No critical concerns were reported during FY2022
Climate Goals & Targets
- Achieve net-zero greenhouse gas emissions by 30 June 2050
- Complete conversion of global fleet to zero-emissions vehicles by 30 June 2040
- Reduce global scope 1 and 2 greenhouse gas emissions by 43% by 30 June 2030
- Achieve 40:40:20 gender diversity target at senior executive level by 30 June 2030
- 80% of global energy from certified renewable sources by 30 June 2030
- Reduce waste to landfill intensity by at least 10% by 30 June 2026
- Include sustainability criteria in all new procurement contracts by 30 June 2023
- Average 10 hours’ training per employee p.a. by 30 June 2025
- Provide all employees with access to employee assistance or comparable support programs by 30 June 2024
- Train all relevant staff in key policies by 30 June 2025
Environmental Challenges
- Impacts on physical assets due to climate change
- Operational adjustments required to incorporate low-emission technologies
- Adaptation of services offered in response to emerging environmentally influenced healthcare needs
- Introduction of mandatory reduction targets and/or carbon pricing across our jurisdictions
- Global vehicle supply issues impacting fleet conversion to zero-emission vehicles
- Recent war in Ukraine impacting gas supplies and pricing
- Increased staff turnover due to easing of COVID-19 restrictions and the psychological impact of the pandemic
Mitigation Strategies
- Commitment to reducing global greenhouse gas emissions in line with the Paris Agreement and SBTi guidance
- Conducting climate-based risk and scenario planning
- Switching to certified sources of renewable energy
- Investing in energy efficiency initiatives
- Optimising onsite energy generation and storage
- Accelerating conversion of global fleet to hybrid and zero-emission vehicles
- Reducing, recycling and re-using waste
- Understanding, measuring and managing material scope 3 emissions
- Utilising petrol/electric hybrid technology and courier route optimisation
- Converting some sites from gas to electricity
- Implementing initiatives to address phlebotomist turnover, such as flexible hours, increased work hours, improved remuneration, additional training and support, and enhanced recognition and feedback systems
Supply Chain Management
Supplier Audits: 499 suppliers sent due diligence questionnaires (approximately 47% of total supplier spend), 212 responded and were satisfactorily cleared
Responsible Procurement
- Supplier Policy outlining expectations for environmental sustainability and adherence to relevant environmental laws and regulations
- Inclusion of sustainability criteria in all new contracts by 30 June 2023
- Monitoring adherence through business review meetings
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events impacting facilities, infrastructure and supply chains
Transition Risks
- Regulatory changes, market shifts impacting energy sources and vehicle technology
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Standards, SASB Health Care Delivery Disclosure Topics, UN Sustainable Development Goals
Third-party Assurance: None
UN Sustainable Development Goals
- Goal 3
- Goal 4
- Goal 5
- Goal 8
- Goal 9
- Goal 10
- Goal 11
- Goal 12
- Goal 13
Detailed explanations provided in the report's SDG alignment section (pages 90-98)
Sustainable Products & Innovation
- Recycled plastic specimen bags
- Biopolymer products
Awards & Recognition
- AM (Member in the General Division or the Order of Australia) for Professor Prithi Bhathal
- British Empire Medal for Dr Lisa Levett
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
ESG Focus Areas
- Climate change
- Circular economy and waste
- Employee attraction, engagement and development
- Workforce health, safety and wellbeing
- Service quality and safety
- Access and affordability
- Ethics, integrity and compliance
- Privacy and information security
- Human rights
Environmental Achievements
- 10% reduction in scope 1 & 2 emissions compared with FY2021 base year
- First global scope 3 inventory completed in FY2023
- Sustainability criteria included in all new procurement contracts
- 30% of total electricity purchased in Australia in FY2023 was certificate-supported renewably sourced.
- 100% of electricity in Germany sourced from certified renewable sources from January 1, 2023.
Social Achievements
- 39.5% women in executive senior leadership positions
- 16 hours’ training per employee p.a. estimated for FY2023
- Sonic’s LTIFR was 3.6, which is below the industry benchmark rate of 4.7
- 78.6% of staff currently have access to employee assistance or comparable support programs
- Launched New Graduate Nurse Program across Australia
Governance Achievements
- 2023 Modern Slavery Statement published
- No critical concerns were reported during FY2023
Climate Goals & Targets
- Achieve net-zero greenhouse gas emissions by 30 June 2050
- Reduce global scope 1 and 2 greenhouse gas emissions by 43% by 30 June 2030
- Achieve 40:40:20 gender diversity target at senior executive level by 30 June 2030
- 80% of global energy from certified renewable sources by 30 June 2030
- Reduce waste to landfill intensity by at least 10% by 30 June 2026
- Provide all employees with access to employee assistance or comparable support programs by 30 June 2024
- Achieve annual improvement in independently audited Cybersecurity Framework maturity scores (NIST)
Environmental Challenges
- Automotive supply chain issues limited further increase in hybrid/electric vehicles in the fleet.
- Ongoing war in Ukraine impacted gas supplies and pricing.
- Data quality for global waste varied significantly across jurisdictions.
- FY2023’s planned NIST audit was delayed due to a change of external service provider.
Mitigation Strategies
- Negotiated a contract to annually increase the percentage of renewable energy purchased for Australian sites.
- Some sites converted from gas to electricity; further gas use reduction initiatives are being explored.
- Working with waste service providers to obtain specific data on waste quantities, disposal methods and emission factors.
- Scheduled NIST audit for January/February 2024.
Supply Chain Management
Supplier Audits: 40% of suppliers (by spend) completed questionnaires or provided Modern Slavery Statements
Responsible Procurement
- Assessment of supplier’s environmental and social credentials
- Sonic Supplier Policy outlines expectations for environmental sustainability and human rights compliance
Climate-Related Risks & Opportunities
Physical Risks
- Increased severity and/or frequency of extreme weather events
- Higher/lower than average surface temperatures
Transition Risks
- Increased regulations and consumer demand for lower environmental impact products
- Governments introducing Carbon Pricing
- Changes in stakeholder interest in climate action
- Enhanced ESG related regulations
Opportunities
- New products/services arising from transition or physical risk impacts on customers
- Enhancing ESG governance and disclosures
- Strategic position of collection and operational centres
- Low-energy and resilient assets
- Partnerships with shareholders and the community
- Reduction in scope 2 emissions
- Adoption of circular economy principles
Reporting Standards
Frameworks Used: GRI Standards, SASB Health Care Delivery Disclosure Topics, TCFD, UNSDGs
Third-party Assurance: No independent assurance
UN Sustainable Development Goals
- Goal 3
- Goal 4
- Goal 5
- Goal 8
- Goal 9
- Goal 10
- Goal 11
- Goal 12
- Goal 13
See pages 109-117 for details on how initiatives contribute to these goals.
Reporting Period: 2023-07 to 2024-06
Environmental Metrics
ESG Focus Areas
- Climate change
- Circular economy and waste
- Employee attraction, engagement and development
- Workforce health, safety and wellbeing
- Service quality and safety
- Access and affordability
- Ethics, integrity and compliance
- Privacy and information security
- Human rights
Environmental Achievements
- 26.8% reduction in scope 1 and 2 (market-based) emissions compared with FY2021 base year
- 28.6% hybrid/electric motor vehicles in the fleet
- 40% additional solar power generation capacity added in FY2024
- 17% reduction in total paper usage for FY2024 compared to FY2022
- 60.0% reduction in radiological film usage in Australian Radiology compared to FY2023
Social Achievements
- 40% women in executive senior leadership positions
- 17.2 hours training per employee during FY2024
- 98.8% staff with access to EAP or comparable support program
- Lowest staff turnover rate (15.6%) in the last four years
- Launched new disability support coordination services
Governance Achievements
- Review of Code of Conduct and Ethics conducted
- Improvements recorded across all areas in Cybersecurity Framework Maturity Score (NIST) assessment
- 2024 Modern Slavery Statement published
Climate Goals & Targets
- Achieve net zero greenhouse gas emissions by 30 June 2050
- Convert fleet to zero-emissions vehicles by 30 June 2040
- Achieve 40:40:20 gender diversity target at senior executive level by 30 June 2030
- 80% of global energy from certified renewable sources by 30 June 2030
- Reduce global scope 1 and 2 greenhouse gas emissions by 43% by 30 June 2030
- Average 10 hours’ training per employee p.a. by 30 June 2025
- Ensure charitable donations are equal to at least 5% of the Sonic Healthcare Foundation’s annual total funds under management by 30 June 2024
Environmental Challenges
- Supply chain disruptions due to the war in Ukraine impacting gas supplies and pricing
- Data limitations in accurately measuring general and recycling waste
- Higher than benchmark Lost Time Injury Frequency Rate (LTIFR)
- Higher than expected employee turnover in the US
Mitigation Strategies
- Converting some sites from gas to electricity; exploring further gas-use-reduction initiatives
- Working with local sustainability teams and waste management providers to improve data collection and waste segregation
- Implementing initiatives to address issues identified in injury statistics and improve safety training
- Piloting a staff engagement survey in the US to inform HR strategy and address turnover issues
Supply Chain Management
Supplier Audits: Annual supplier business meetings and desk-top supplier site audits; in-person site inspection of a Tier 2 supplier of disposable gloves
Responsible Procurement
- Assessment of supplier ESG policies and compliance with human rights laws
- Inclusion of sustainability criteria in all new procurement contracts
- Requesting major suppliers to work towards science-based emissions reduction targets
Climate-Related Risks & Opportunities
Physical Risks
- Increased frequency and severity of extreme weather events
- Higher/lower than average surface temperatures
Transition Risks
- Increased regulation
- Consumer demand for lower environmental impact products
- Government introduction of carbon pricing
Opportunities
- New products/services arising from transitional and physical risks on customers
- Enhancing ESG governance and disclosures
- Strategic position of collection and operational centers
- Low-energy and resilient assets
- Partnerships with shareholders and the community
Reporting Standards
Frameworks Used: GRI Standards, SASB Health Care Delivery Disclosure Topics, TCFD, UNSDGs
Certifications: ISO 15189, ISO 17025, ISO 14001, ISO 9001, ISO 45001, ISO 27001, EMAS, CLIA, CAP
Third-party Assurance: Not independently assured
UN Sustainable Development Goals
- Goal 3
- Goal 4
- Goal 5
- Goal 8
- Goal 9
- Goal 10
- Goal 11
- Goal 12
- Goal 13
Detailed explanation of alignment with SDGs provided in the report's appendices
Reporting Period: May 2024
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Responsibility
- Governance
- Human Rights
- Information Security
Climate Goals & Targets
Supply Chain Management
Responsible Procurement
- Environmental Impact Assessment
- Review of Suppliers' ESG Policies
- Compliance with Global Human Rights Laws