Climate Change Data

Environmental Metrics

ESG Focus Areas

• DX (Digital Transformation) for social issue resolution
• Customer value maximization
• Innovation through partnerships and advanced technology development
• IT talent development and career management
• Sustainable growth, proper investment, and improved capital efficiency
• Sound management practices
• Climate change and resource recycling

Environmental Achievements

• Reduced electricity consumption by 9.8% (2021) and aiming for 15% reduction (2023) compared to 2020.
• Reduced paper usage by 18.9% (2021) and aiming for 30% reduction (2023) compared to 2020.

Social Achievements

• Increased employee training hours: 2022 - 2640 hours (internal) + 1083 hours (IT skills) + 78 hours (business skills)
• Increased employee satisfaction through 8.1% increase in per capita labor costs (2022), planning for 8% increase in 2023.
• Opened Com’s Lounge for employee collaboration and engagement.
• New employee hiring: 121 in 2022, 213 in 2023 (including 3 from Tact Systems).

Governance Achievements

• Transitioned to an audit and supervisory board company in 2022.
• Strengthening internal controls and separation of supervision and execution in 2023.
• Completed the grand design for a new human resource system in 2022, detailed design in 2023, and implementation in 2024.

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• 2021 ServiceNow APJ Premier Segment Partner of the Year

Environmental Metrics

ESG Focus Areas

• Sustainability
• Employee Satisfaction
• Work-Life Balance

Social Achievements

• Increased employee satisfaction through salary improvements, better benefits, clear career paths, and upgraded training programs.
• Work style reforms to increase productivity through hybrid working styles and improved workplace environments.

Governance Achievements

• Reinforced project management capabilities to eliminate unprofitable projects and strengthen internal controls to ensure proper business processes.

Climate Goals & Targets

Environmental Challenges

• Need to adapt to rapid changes in the IT services market and increasing customer needs.
• Securing and retaining skilled employees in a competitive market.

Mitigation Strategies

• Investments in employee training and development (including reskilling), improved compensation and benefits, and a focus on creating a positive work environment.
• Strategic partnerships with vendors to enhance capabilities and expand service offerings.
• M&A activities to accelerate growth in the DX domain.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• DX (Digital Transformation) for social issue resolution
• Customer value maximization
• Innovation through partnerships and advanced technology development
• IT talent development and management
• Sustainable growth through appropriate investment and capital efficiency
• Sound management practices
• Climate change and resource circulation

Environmental Achievements

• Reduced per capita CO2 emissions by 38.4% compared to 2021 (29.4% compared to 2022)

Social Achievements

• Increased employee satisfaction through 8.1% increase in per capita labor costs
• Implemented a new personnel system in April 2024
• Increased business partner man-hours by 20% (3,088 man-months)
• 632 employees obtained professional qualifications in 2023 (out of 1,144 total)
• Provided external training to 4,499 people in 2023 (1,083 sessions)

Governance Achievements

• Board of Directors consists of 7 members, with 71% external directors and 28% female directors
• Introduced a delegated executive officer system with 9 executive officers (excluding those who are also directors)

Climate Goals & Targets

Environmental Challenges

• Maintaining sustainable growth in a rapidly changing DX market
• Increasing in-house development by client companies
• Rapid spread of generative AI

Mitigation Strategies

• Accelerating shift to DX business, aiming for 80% of sales from DX by FY2027
• Strengthening vendor partnerships and enhancing proposal capabilities
• Expanding human resources through recruitment and training (800 new hires in 3 years)
• Investing in M&A, human capital, and business innovation (totaling over 100 billion yen over 3 years)

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• DXによる社会課題解決
• 社会のDXに貢献するIT人材の育成・マネジメント
• 多様な人材の活躍と成長
• 持続的成長に向けた適正な投資と資本効率の向上
• 気候変動・資源循環への対応

Social Achievements

• リスキリングによるDXスキル習得
• 延べ 1,144人 のリスキリング実施（2023年度実績）
• 新卒：196人、キャリア：38人 採用（2024年4月入社）
• 資格取得者数 累計：140人 （2023年1月以降累計、プログラム受講中含む）
• 社員一人当たり売上総利益 成長率 +2.1%
• 昇給率 +8.1%
• 離職率 8.6%
• 月平均残業時間 13.1時間 （2023年度実績、コムチュア単体）
• 育休取得人数/割合 男性：8人 / 53% 女性：6人 / 100%
• 女性管理職人数/割合 14人 / 10.7%

Governance Achievements

• 19期連続増配
• JPX日経中小型株指数、日経連続増配株指数、FTSE Blossom Japan Sector Relative Index への組み入れ
• えるぼし １つ星獲得

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• JPX日経中小型株指数（8年連続選定）
• 日経連続増配株指数（2年連続選定）
• FTSE Blossom Japan Sector Relative Index（2024年6月選定）
• えるぼし １つ星

Environmental Metrics

ESG Focus Areas

• Sustainability
• Human Resources
• Digital Transformation
• Governance

Social Achievements

• Actions for the retention and growth of employees, such as programs to increase job satisfaction and motivation and help people stay healthy and talent management for the visualization of skills of the group’s workforce.

Governance Achievements

• Strengthen internal controls by reviewing business processes and establishing systems for these processes and by using rigorous project management for risk management.

Climate Goals & Targets

Environmental Challenges

• Increasingly complex needs of customers in the DX domain.
• Need to upgrade technological skills and the quality of services.

Mitigation Strategies

• Collaborations with vendors (Global platform vendors) to increase project volume, upgrade skills, and create solutions.
• Improving proposal capabilities through innovation and standardized processes.
• Expanding resources by hiring skilled people and using reskilling programs.
• Digital transformation through generative AI and IT infrastructure upgrades.
• Human resource initiatives to improve job satisfaction, motivation, and health.

Supply Chain Management

Climate-Related Risks & Opportunities