Flex Ltd. and its subsidiaries
Climate Impact & Sustainability Data (2010-2011, 2014, 2017, 2021, 2024)
Reporting Period: 2010-2011
Environmental Metrics
ESG Focus Areas
- People
- Environment
- Ethics and Governance
- Community Partnership
Environmental Achievements
- 17% reduction in tonnes of CO2 emissions per revenue dollar from 2009 to 2011
- 25% reduction in m3 of water consumption per revenue dollar from 2009 to 2011
- 24% reduction in tonnes of hazardous waste per revenue dollar from 2009 to 2011
- 12% reduction in tonnes of non-hazardous waste per revenue dollar from 2009 to 2011
Social Achievements
- Invested US$9 million to enhance employee facilities in Zhuhai, Guangdong Province, resulting in increased employee engagement and reduced attrition.
- Manaus, Brazil facility rated as one of the top corporations to work for, with less than 0.1 percent attrition rate annually.
- Implemented “Mutual Respect” program in China to promote team building and a culture of trust and respect.
- Established extensive labor relations programs to build a positive work environment.
- Established career enhancement programs to facilitate employee career progression.
Governance Achievements
- Implemented INTEGRITY™ campaign to improve employee understanding of ethics and integrity.
- Established Flextronics’ Ethics Hotline for reporting suspected business misconduct.
- Implemented a five-year initiative to train employees on the Code of Conduct.
Climate Goals & Targets
- 15% carbon emission per revenue dollar reduction by 2015
Environmental Challenges
- High employee turnover in China due to changing workforce demographics and increased job options.
- Delayed or partial implementation of the CSER management system in some Asian sites.
- Delayed or partial adoption of health and safety best practices in some Asian sites.
- Structural and systemic issues in some countries affecting CSER implementation.
- Excessive overtime hours in China due to fluctuating demand and seasonal leave.
Mitigation Strategies
- Proactive steps to respond to changing workforce demographics in China, including programs to understand, inspire, and retain employees.
- Regular visits to sites by corporate CSER leads to provide guidance and coaching.
- Development of a toolkit containing policies, standards, and procedures to aid sites in strengthening their management systems.
- Continuous review of Multek operations to avoid future incidents related to micro drill bits.
- Collaboration with suppliers to address excessive working hour issues.
Supply Chain Management
Supplier Audits: 83 initial audits and 62 follow-up audits in 2011 (primarily in China)
Responsible Procurement
- Flextronics Supplier Code of Conduct
- EICC Code of Conduct compliance
- Conflict Minerals Due Diligence program
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: EICC, GBI, UN Global Compact
Certifications: ISO 14001 (planned for all sites)
Sustainable Products & Innovation
- Lead-free products
- Energy-efficient power supply and thermal solutions
Awards & Recognition
- 100 Best Human Resource Management (HRM) Companies Award
- Business Superbrands Award
- Leading HR Practice Award
- National Corporate Culture Award
- Best Talent Management Strategy at the World HRD Congress
- 2011 Emerging Asia Supply Chain Awards
- The American Business Awards “Stevie Award”,
- Customer Visionary Award
- TRIGOS Award
- Award for Best HR Strategy In Line With Business
- Labor Excellence Award
- Asia’s Best Employer Brand Award
- CSR Excellence Award
- China Golden Bee Award
- Municipal Government Award
- Environment Award
- Safety Management Advanced Unit Award
- Lifetime Achievement Award
- Guangdong Province Law-abiding and Excellent Corporation of Using Labor
- Zhuhai City Labor Relations Harmonious Enterprise
- Advanced Units of Work-related Injury Insurance of Zhuhai
- Worker Compensation Risk Manager of the Year
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
- Community
- Supply Chain
Environmental Achievements
- Achieved CO2 emissions intensity goal: 26% reduction (2014 vs 2009)
- 96% of Flex sites recycled their waste and 14% sent zero waste to landfill
- Recycled 60% of total waste in 2014
- Increased recycled water by 48% in comparison with 2013 (representing more than 182,000m3)
- Generated more than 10.6 millions of KWh on site from solar panels
- Due to business travel reduction program, achieved 25% reduction in Scope 3 CO2 emissions in comparison with CY2013
Social Achievements
- Injury and Occupational Diseases Rate decreased by 10% (2014 vs 2012)
- Lost Time Cases Rate decreased by 13.6% (2014 vs 2012)
- As of December 31, 2014, 41% of our sites had more than 100 days without accidents
- Eleven sites across the world had zero injuries and occupational diseases during CY2014
- EMEA and Asia decreased their lost time rate by 14% (2014 vs 2013)
- Americas and Asia decreased their Injury and Occupational Diseases Rate by 17 and 27% respectively (2014 vs 2012)
- Zero work-related fatalities
- Launched new service delivery model to a majority of our employees and launched the Flex Leadership Development Program
- Received 62% favorability of HR support with 62% of employees saying their HR support was “Good” or “Excellent” overall
- Launched new Labor and Human Rights Metrics Center in the Americas to track EICC® working hours and rest day compliance
Governance Achievements
- Successfully implemented the Flex Integrated CSER Management System (Flex Pledge) in all Flex sites
- 51% of total sites were physically audited as part of Flex Pledge
- Our customers and local government recognized our CSER Local Programs
- At the end of calendar year 2014, Flex Pledge training completion was above target
- Improved our Compliance Investigation Process
- Released new global policies and trainings, including the new Code of Business Conduct & Ethics and the related Code and Anticorruption trainings
- Increased the number and effectiveness of compliance global communications
Climate Goals & Targets
- Reduce CO2 emissions per revenue dollar by 15% by the end of CY2015 (baseline CY2009)
- Reduce water consumption per revenue dollar by 10% by the end of CY2015 (baseline CY2012)
- Reduce waste generation per revenue dollar by 10% by the end of CY2015 (baseline CY2012)
- Achieve injury and occupational disease and lost time cases rates equal to 0 or a 15% reduction year over year by the end of CY2015 (baseline CY2012)
Supply Chain Management
Supplier Audits: 314
Responsible Procurement
- CSER (EICC®) requirements
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI™, SASB™, RAFI
Certifications: LEED®, R2
Awards & Recognition
- Three CSER Awards from Microsoft®
- Excellence in Education Local Community Support Award
- Top Treasury Team/Top Treasurer of the Year
- National Top of Companies 2014
- Ethics Seal of Approval
- R2 Certification
- LEED® Certification
- Flex listed as one of the Best Supply Chains in Asia Pacific
- IPC® Distinguished Committee Service Award
- Fortune Magazine’s Most Admired Companies
- Excellence in Project Management Award
- Product Innovation Award
- Supply Chain Excellence Award
- Manufacturing Partner of the Year Award
- Council of Supply Chain Management Professionals (CSCMP) 2014 Supply Chain Innovation Award™
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- People
- Community
- Environment
- Innovation
- Integrity
- Supply Chain
Environmental Achievements
- Reduced water withdrawn by over 1,400,000 m3 (11% reduction year-over-year)
- Reduced Scope 1 and Scope 2 CO2 emissions by over 43,000 tonnes
- Installed more than 22,500 LED light fixtures, saving 75,000,000 kWh/year and reducing CO2 emissions by 56,000 tonnes per year
- Utilized more than 30 MW of renewable energy at sites worldwide
- Supported the mitigation of over 63,000 CO2e through Certified Emission Reductions (CERs)
Social Achievements
- Reduced health and safety incident rate to 0.50 (12% annual reduction from 2016)
- Over 19,800 employees volunteered more than 59,000 hours globally
- Provided financial and emergency response relief to 6 locations affected by natural disasters
- Launched annual Earth Day Challenge with over 80,000 employee participants
Governance Achievements
- 98% of employees completed Code of Business Conduct and Ethics online training
- Addressed approximately 1,100 reports covering a variety of ethical issues
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Excessive working hours at some suppliers
- Global natural disasters impacting communities
Mitigation Strategies
- Working Hours Improvement Program to monitor and reduce excessive working hours
- Disaster relief provided through Flex Foundation and employee donations
Supply Chain Management
Supplier Audits: 101 initial and 68 follow-up on-site audits in 2017
Responsible Procurement
- Flex supplier training aligning with Responsible Business Alliance (RBA) standards
- Requirement for suppliers to have management systems for social and environmental activities
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- #4 Quality Education
- #7 Clean and Affordable Energy
- #8 Decent Work and Economic Growth
- #12 Responsible Consumption and Production
Alignment based on GRI, WBCSD and UN Global Compact: SDG Compass
Sustainable Products & Innovation
- BrightInsight™ intelligent IoT platform
- Solar trackers and energy storage systems
- Electric Vehicle charging stations
- Circular manufacturing processes by Sinctronics
Awards & Recognition
- Fortune World’s Seventh Most Admired Semiconductor Company
- FTSE4Good Index constituent
- EcoVadis Gold Recognition Level
- Various other awards listed in the report
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- Community
- Health and Safety
- Diversity, Equity, and Inclusion
- Labor Practices
- Customers
- Suppliers
- Ethics
- Governance
Environmental Achievements
- 14% reduction in operational emissions from 2019 baseline year
- Maintained position on CDP’s ‘A List’ for water security
- 94% total waste diverted from landfill (3% increase year over year)
- Avoided more than 19k metric tonnes of scope 1 and 2 CO2e emissions through energy management programs
Social Achievements
- 17% year-over-year reduction in safety incident rate
- 100% of employees had access to emotional and mental health programs (two years ahead of schedule)
- 22% female representation at director level and above globally
- 31% racial and ethnic diverse representation at director level and above in the U.S.
Governance Achievements
- 48% of specified customers had science-based targets
- 29% of preferred suppliers set GHG emission reduction targets
- ESG metric included in executive compensation program starting in FY2023
Climate Goals & Targets
- Reduce absolute scope 1 and 2 GHG emissions by 50% by 2030 from 2019 baseline
- Engage 100% of employees in volunteering by 2030
- Have 100% of preferred suppliers set GHG emissions reduction targets by 2030
- Achieve net-zero greenhouse gas emissions by 2040
- Engage 75% of employees in volunteering by 2025
- Have 50% of preferred suppliers set GHG emissions reduction targets by 2025
- Reduce water withdrawn by 5% in water-scarce areas by 2025
- Achieve zero waste in 50% of manufacturing sites by 2025
- Reduce TCIR to below 0.2 by 2025
- Certify all manufacturing sites with ‘RBA factory of choice’ by 2025
- Achieve pay parity in the U.S. by 2022
Environmental Challenges
- Increased single-use product usage during the pandemic
- Increased absolute scope 1 and 2 emissions from 2020 to 2021 due to revenue growth
- Increased water withdrawn at sites in water-scarce areas by 7% from 2019 baseline
- Excessive working hours in some regions
- Challenges in conducting in-person certification audits due to COVID-19
Mitigation Strategies
- Developing an energy management strategy to account for growth and remain on track with GHG emission reduction commitments
- Implementing condensation collection system to increase recycled water efficiencies
- Creating a migrant worker procedure guide to mitigate forced labor risks
- Conducting remote supplier audits to maintain health and safety
- Implementing corrective actions based on supplier self-assessments and on-site audits
Supply Chain Management
Supplier Audits: 2,419 social and environmental assessments
Responsible Procurement
- Supplier code of conduct
- Supplier sustainability requirements
- RBA Code of Conduct
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards: Core Option, UN Sustainable Development Goals (SDGs), SASB, UN Global Compact (UNGC), Task Force on Climate-related Financial Disclosures (TCFD)
Certifications: ISO 14001, ISO 45001, UL 2799 (Zero Waste to Landfill)
Third-party Assurance: DNV
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 8: Decent Work and Economic Growth
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
Initiatives align with these goals through environmental stewardship, community investment, employee well-being, responsible labor practices, and supply chain sustainability.
Awards & Recognition
- FORTUNE magazine's World's Most Admired Companies
- CDP’s “A List” for water security
- Ericsson Supplier Sustainability Award
- S&P Global Sustainability Yearbook
- Platinum rating from EcoVadis
- Aon Healthiest Employer award (China)
- Top 100 Excellence Employer of China award (China)
- Gold HR Excellence awards (Malaysia)
- Sustainability & CSR Malaysia awards (Malaysia)
- CDP Supplier Engagement Leader
- Supply and Demand Chain Executive’s 2021 Green Supply Chain award
- Brandon Hall Group’s Human Capital Management Excellence Award
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Forced Labor
- Human Trafficking
- Human Rights
- Supply Chain Responsibility
- Corporate Governance
Social Achievements
- 98% of employees completed Code of Business Conduct and Ethics training.
- 186 initial and 58 follow-up audits conducted on suppliers in high-risk regions in 2022.
- 15% of manufacturing sites were ‘RBA factory of choice’ certified as of 2022.
Governance Achievements
- Established a working group on forced labor with company subject matter experts and senior management.
- Regular Uyghur Forced Labor Prevention Act entity list verification.
- Board of Directors approved the Forced Labor and Human Trafficking Statement.
Climate Goals & Targets
- Certify all manufacturing sites with ‘RBA factory of choice’ by 2025
Environmental Challenges
- Risk of forced labor and human trafficking in supply chain (considered 'considerable' risk).
Mitigation Strategies
- Implementation of RBA Code of Conduct and Flex’s Supplier Code of Conduct.
- Supplier Self-Assessment Questionnaires.
- Audits of suppliers and labor providers (average 244 audits annually).
- Supplier Corrective Action Plans (CAPs).
- Third-party audits through RBA’s Validated Assessment Program (VAP).
- Quarterly supplier trainings.
- Regular screening of suppliers.
- Reviews of supplier contracts to include human rights provisions.
Supply Chain Management
Supplier Audits: Average 244 audits per year (initial and follow-up)
Responsible Procurement
- RBA Code of Conduct
- Flex’s Supplier Code of Conduct
- Supplier Self-Assessment Questionnaires
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Guiding Principles on Business and Human Rights, UN Global Compact, RBA Code of Conduct