Climate Change Data

TeleDirect

Climate Impact & Sustainability Data (2016)

Reporting Period: 2016

Environmental Metrics

ESG Focus Areas

  • Governance
  • Data Security

Governance Achievements

  • Achieved ISO 27001:2005 certification in 2007 and in the process of achieving ISO 27001:2013 certification by October 2016.
  • Implemented a robust Information Security Management System (ISMS) based on ISO 27001.

Climate Goals & Targets

Environmental Challenges

  • Growing information security risks
  • Network vulnerabilities despite security measures
Mitigation Strategies
  • Redundant security protocols monitored 24/7/365
  • Two firewalls with two internet service providers
  • Hardware and software firewalling solution (WatchGuard) with intrusion detection rules
  • Strict access control policies and procedures
  • Regular audits and recertification

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: ISO 27001:2013, ISO 27001:2005

Certifications: ISO 27001:2005, ISO 27001:2013 (in progress)

Third-party Assurance: BSI (2007-2016), A-Lign (2016 onwards)