TeleDirect
Climate Impact & Sustainability Data (2016)
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Governance
- Data Security
Governance Achievements
- Achieved ISO 27001:2005 certification in 2007 and in the process of achieving ISO 27001:2013 certification by October 2016.
- Implemented a robust Information Security Management System (ISMS) based on ISO 27001.
Climate Goals & Targets
Environmental Challenges
- Growing information security risks
- Network vulnerabilities despite security measures
Mitigation Strategies
- Redundant security protocols monitored 24/7/365
- Two firewalls with two internet service providers
- Hardware and software firewalling solution (WatchGuard) with intrusion detection rules
- Strict access control policies and procedures
- Regular audits and recertification
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: ISO 27001:2013, ISO 27001:2005
Certifications: ISO 27001:2005, ISO 27001:2013 (in progress)
Third-party Assurance: BSI (2007-2016), A-Lign (2016 onwards)