Climate Change Data

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Launched RS Payments Universe portal, a knowledge management and collaboration platform for payments enthusiasts.
• Reduced cash losses by 16% and ensured each dollar of investment is measured for returns.
• Enhanced the productivity of our sales and marketing engine by 30%.

Governance Achievements

• Strengthened internal financial controls and aligned them with best-in-class standards.
• Brought in transparency to improve confidence of stakeholders.
• Implemented a sound budgetary control system improving cost and financial management.
• Effective implementation of GST and IndAS regulations.

Climate Goals & Targets

Environmental Challenges

• Low or negative margins
• Relative under performance
• Over-reliance on a single product/dominant client or legacy business
• Attrition of human capital
• Growing competition
• Managing cash flows effectively during the strategy transition phase while managing investor expectations.

Mitigation Strategies

• Eliminated single dominant client risk and reinvented itself to move away from executing just legacy technologies business.
• Built a national payment infrastructure for India.
• Achieved success in leadership team building and an agile sales engine.
• Defined career path for critical resources, open discussions with leadership team to address resource concerns, identified probable future clients and relevant skills, training of available resources, hiring strategy derived from workforce plan, manpower rationalization.
• Maintained a singular focus on the electronic payments domain and partnered with the National Payments Corporation of India.
• Invested in RS School of Payments and RS Payments Lab to intensify learning abilities.
• Maximize value for all stakeholders and foster a culture of financial discipline.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 9001:2015, ISO/IEC 27001:2013, PA-DSS for RS iFinSwitch™ and RS MerchantEdge™, SSAE18 for RS Software

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Payabbhi (digital merchant acquiring platform)
• RS MerchantEdge™ (digital merchant management platform)
• RS iFinSwitch™ (digital switching platform)
• RS IntelliEdge™ (fraud and risk management platform)
• RS Test2PayTM 3DS 2.0 (3DS2 test simulator)

Awards & Recognition

• Not disclosed

Environmental Metrics

Social Achievements

• Improved gender mix from 3.5:1 (Male:Female) in 2014-15 to 3.9:1 in 2019-20.
• Employee retention rate of 89.2% compared to industry average of 83.5%.

Governance Achievements

• Established a Vigil (Whistle Blower) Mechanism.
• Implemented a “Policy on Prevention of Sexual Harassment”.

Climate Goals & Targets

Environmental Challenges

• Revenue growth not in strategic areas (platforms/products).
• Fulfillment organization struggled with service projects while starting product/platform delivery.
• Impact of Covid-19 leading to lower revenue possibilities in FY2020-21.

Mitigation Strategies

• Strategic cost structure changes and revised sales execution methodology.
• Focus on managing cash reserves and revenue acceleration.
• Tightened governance and oversight, multiple scenario planning for revenue acquisition, and top priority on cash management.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Enhanced employee health insurance scheme with added benefits, including Covid-19 coverage
• Tied-up with leading medical institutions to ensure convenience in vaccination for employees and their dependants

Governance Achievements

• Implemented additional risk management processes to ensure effectiveness in 100% availability of Infrastructure to support Delivery, Operations, and Innovation

Climate Goals & Targets

Environmental Challenges

• Consistent financial losses for the past 5 years
• Regulatory risks in the payments industry
• Challenges in applying AI/ML techniques to unstructured data
• Building a cost-optimized distributed processing architecture

Mitigation Strategies

• Three-prong growth strategy: Transition to innovation and product-lead revenue, Strategic partnerships to achieve revenue growth, Major cost management initiatives to optimize its financial structure
• Investments in RS School of Payments and RS Payments Innovation Lab
• Focus on profitable revenue growth
• Leveraging partnerships and winning focus areas for new platform implementation or modernization

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Employee retention continues to be excellent and above benchmark levels in the industry.
• The company continues to invest in upskilling its talent base of its employees. Employees are actively leveraging experiential and personalized learning on a wide range of emerging technologies.

Climate Goals & Targets

Environmental Challenges

• Managing the cost-structure, while allowing for higher allocations to Sales and marketing and talent acquisition to meet the growth strategy, and making required capital investments.

Mitigation Strategies

• The Finance team continues to focus on multiple areas while adopting a strategic cost structure to meet the short-term requirements of the company, besides aligning the same with a longer-term strategy.
• The Finance team was vigilant in the careful allocation of budgets and tracking cost productivity at all levels in the organization.
• The Treasury management continued to be in focus while meeting all the statutory requirements of a publicly listed company.
• The Finance Team continues to focus on the receivables collections.

Supply Chain Management

Climate-Related Risks & Opportunities