Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced landfill waste in operations and offices by recycling over 900,000 pounds of materials annually.
• Achieved WELL Health-Safety Rating in Chatsworth, California office.
• Utilized new vehicle models with improved fuel economy and reduced CO2 emissions in fleet management.

Social Achievements

• High employee engagement scores (70% or higher) in 2021 engagement survey.
• Launched several leadership and development programs (Lead Like an Owner, Manager Fundamentals, Own Your Career Development Guide, Working Optimally Workshops, Claims Training, Kemper Claims Technical Resource Guide, MBA Leadership Development Program).
• Enhanced Kemper Employee Assistance and Worklife Program (EAP) based on employee feedback.
• Implemented a robust internal and external communications strategy to celebrate and increase awareness of diverse cultural and heritage areas among employees.
• Launched newly designed diversity training to address unconscious biases.

Governance Achievements

• Adopted Corporate Governance Guidelines and periodically reviewed them.
• Conducted annual ESOC (Essential Standards of Conduct) training for all employees.
• Established an Anti-Money Laundering (AML) Program.
• Made nearly $3 billion in ESG-related investments.

Climate Goals & Targets

Environmental Challenges

• Climate change risks to the company and stakeholders.
• Managing environmental risks in purchasing and supply chain.
• Cybersecurity risks.

Mitigation Strategies

• Uses third-party catastrophe models to estimate potential losses from extreme weather events.
• Manages exposure to catastrophes through geographical diversification, restrictions on new business, and reinsurance.
• Integrates climate change effects into underwriting process.
• Considers sustainability in purchasing practices and works with vendors to track key environmental indicators.
• Continuous monitoring of IT environment, ongoing risk assessment, alignment with best practice standards, and employee training to mitigate cybersecurity risks.

Supply Chain Management

Responsible Procurement

• Considers sustainability in purchasing practices
• Works with vendors to track key environmental indicators

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: WELL Health-Safety Rating (Chatsworth office), PCI-DSS

Sustainable Products & Innovation

• ECO Upgrade coverage
• Discounts for Fortified Homes, all-electric/all-solar homes, whole house water leak protection, LEED certified homes, Energy Star/EPA certified homes