Barceló Grupo
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:594,604 tCO2e (Total)
Scope 1 Emissions:52,503 tCO2e
Scope 2 Emissions:96,322 tCO2e (market based)
Scope 3 Emissions:445,779 tCO2e
Renewable Energy Share:100% in Spain
Total Energy Consumption:663,475 MWh
Water Consumption:15,836,854 m3
Waste Generated:29,268 tons
Carbon Intensity:7.6 kg CO2/stay (Scope 1 & 2), 30.3 kg CO2/stay (Total)
ESG Focus Areas
- Conscious Governance
- Sustainability
- Regenerative Tourism
- Climate Change
- Biodiversity
- Local Community Development
- Employee Well-being
- Diversity & Inclusion
- Ethical Business Practices
- Human Rights
Environmental Achievements
- 100% of hotels in Spain use green energy
- Reduced energy intensity by 20% compared to 2021
- Reduced water consumption intensity by 7% compared to 2021
- Avoided consumption of 2.5 million liters of water through water efficiency measures
- Generated over 240,000 kg of compost and avoided over 720,000 kg of organic waste
- 75% reduction in CO2 emissions from new sustainable uniforms
- 67% of cleaning products used are environmentally friendly
- Avoided 5,288 kg of food waste (equivalent to 13,200 kg of CO2 not emitted)
Social Achievements
- Launched Barceló Experiences, supporting over 90 local entrepreneurs and SMEs
- Donated an estimated €681,000 to associations and local communities
- 2,170 employees participated in volunteering activities
- Provided accommodation for over 100,000 Ukrainian refugees
- Invested over €3.7 million in sports sponsorships
- Barceló Foundation invested €1.7 million in projects benefiting 212,000 people
- Average employee remuneration increased by 4.7%
- Reduced the gender pay gap by 17% to 9.1% in favor of women
- Increased permanent contracts to 80% of the workforce
- 415,235 hours of employee training (46% increase from 2021)
Governance Achievements
- Implemented Barceló Corporate Defense risk prevention program
- Updated risk matrix and controls in the Travel Division
- Established a Reporting Channel for ethical concerns (no reports received in 2022)
- Member of the UN Global Compact since 2002
- Member of the Global Sustainable Tourism Council (GSTC) since 2022
- Achieved 75th place in the MERCO ESG Responsibility ranking
Climate Goals & Targets
Long-term Goals:
- Reduce absolute Scope 1, 2, and 3 GHG emissions by 90% by 2040 (from 2019 baseline)
- Become a Net Positive company
Medium-term Goals:
- Reduce absolute Scope 1, 2, and 3 GHG emissions by 50% by 2030 (from 2019 baseline)
- Achieve ABC energy rating for all EMEA hotels by 2027
Short-term Goals:
- Design and implement a GSTC-accredited sustainable management system by 2023
Environmental Challenges
- Economic, environmental, and geopolitical uncertainties
- Staff recruitment and retention challenges
- Climate change risks (physical and transition)
- Supply chain disruptions
- Cybersecurity threats
- Data protection requirements
Mitigation Strategies
- Developed Barceló REGEN sustainability strategy focused on regenerative tourism
- Implemented energy efficiency measures (€3.5 million investment)
- Invested in water efficiency upgrades (€580,000)
- Implemented waste reduction and circular economy initiatives
- Developed a cybersecurity control framework and action plan
- Implemented a comprehensive data protection governance model
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- 90% local suppliers for Barceló Hotel Group
- 29% close/zero-kilometer suppliers for Barceló Hotel Group
- 48% of total purchases from accredited suppliers for Ávoris
Climate-Related Risks & Opportunities
Physical Risks
- Rising sea levels
- Extreme weather events
- Extreme precipitation
- Rising ambient temperatures
- Extreme coastal events
- River and rain flooding
- Forest fires
Transition Risks
- GHG emission fees
- Transition to low-emission technologies
- Changes in customer behavior/preferences
- Inadequate insurance coverage
- New legal requirements (energy efficiency, waste management, GHG reduction)
- Changes in resource availability
- Increased stakeholder concerns
- Changes in insurance conditions
- Increased exposure to environmental litigation
- Difficulties in obtaining financing
Opportunities
- Cost reductions
- Obtainment of financing
- Improved company image
- Opening up of assets in new locations
- Asset capitalization
- Government incentives (climate change, energy efficiency)
Reporting Standards
Frameworks Used: GRI, TCFD, UN Global Compact, Global Sustainable Tourism Council (GSTC)
Certifications: BREEAM, Travelife, ISO 14001, Sustainable Tourism Certificate (Costa Rica), IOSA (Iberojet)
Third-party Assurance: Ernst & Young
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Sustainable jewellery from recycled plastic
- Recycled materials in uniforms
- Eco-pump dispensers for toiletries
Awards & Recognition
- Five Michelin stars for restaurants
- ReThink Hotel Prize for sustainability strategy
- Serve360 award (Crestline)
- Responsible and Sustainable Tourism Prize (Barceló Foundation)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:625,329 tCO2e/year
Scope 1 Emissions:50,877 tCO2e/year
Scope 2 Emissions:107,187 tCO2e/year
Scope 3 Emissions:467,265 tCO2e/year
Renewable Energy Share:29% (Spain)
Total Energy Consumption:663,475 MWh/year
Water Consumption:16,833,000 m3/year
Waste Generated:29,268 tons/year
Carbon Intensity:7.4 kg CO2/stay (scopes 1 and 2), 0.47 tCO2 per passenger transported (Iberojet)
ESG Focus Areas
- Regenerative Tourism
- Sustainable Development
- Economic Sustainability
- Ethical Responsibility
- Environmental Protection
- Social Development
- Employee Well-being
- Diversity and Inclusion
- Governance
- Climate Change Mitigation
- Biodiversity Conservation
- Circular Economy
- Water Resource Management
- Responsible Procurement
- Human Rights
Environmental Achievements
- 82% of hotels in Spain use green energy
- Reduced CO2 emissions (scopes 1 and 2) by 7.4 kg CO2/stay
- Reduced water consumption intensity by 6%
- Reduced waste intensity by 8%
- Invested €7.9 million in environmental protection and improvement
- Generated over 270,000 kg of compost
- Avoided dumping over 900,000 kg of organic waste
- Implemented digital waste management system in 100% of Spanish hotels
- Replaced individual toiletries with eco-pump dispensers, preventing consumption of over 3.7 million individual containers
- 75% reduction in CO2 emissions from uniforms by using recycled materials
- 30% of eggs used are from cage-free hens
Social Achievements
- Launched Barceló ReGen sustainability strategy
- Received GSTC certification for Barceló ReGen Standards
- Invested €1.7 million in donations to local communities
- Donated 30 tonnes of food
- Created 9,713 direct and 29,138 indirect jobs in Spain
- 38% of direct job creation is local
- Increased training hours by 35%
- Improved employee satisfaction (NPS 7% higher than market average)
- Improved guest wellness
- Increased percentage of permanent contracts to 82%
- Reduced gender pay gap by 2.76% in favor of women
- Implemented WeBalance employee well-being program
- Launched “My first customer is you” onboarding program
- Undertook various corporate volunteering activities
- Partnered with Integra Foundation for job placement of socially vulnerable individuals
Governance Achievements
- Reviewed, updated, and improved Compliance and Criminal Risk Prevention Model
- Established a Global Compliance Commission
- Updated Code of Ethics
- Implemented a whistleblowing channel, receiving 31 reports in 2023
- Improved cybersecurity measures
- Conducted a double materiality assessment
- Signed the European Diversity Charter
Climate Goals & Targets
Long-term Goals:
- Reduce absolute emissions of Scope 1, 2, and 3 GHGs by 90% by 2040 (from 2019 baseline)
- Achieve net-zero emissions by 2050
Medium-term Goals:
- Reduce absolute emissions of Scope 1, 2, and 3 GHGs by 50% by 2030 (from 2019 baseline)
- Achieve all hotels with A, B, or C energy ratings by 2027
- Increase sea turtle population by 10% annually
Short-term Goals:
- Implement Sustainability Master Plan (2024)
- Expand impact measurement project to all hotels (2024)
- Implement supplier certification system (2024)
- Implement Cybersecure Hotel Model in all hotels (2024)
- Complete employee training on updated compliance model (2024)
Environmental Challenges
- Climate change impacts (rising sea levels, extreme weather events)
- Transition risks (regulatory changes, market shifts)
- Supply chain disruptions
- Data limitations for certain hotels (Crestline, Tunisia)
- Attracting and retaining talent
- Shortage of qualified staff
- Seasonality and temporary work
- Waste management data limitations in some hotels
- Eliminating single-use plastics
Mitigation Strategies
- Developed alternative sourcing strategies
- Implemented energy efficiency measures
- Invested in renewable energy installations
- Improved water management practices
- Implemented waste reduction and recycling initiatives
- Developed a sustainable procurement model
- Implemented digital tools for supply chain management
- Developed employee well-being programs
- Offered attractive benefits and professional development opportunities
- Implemented a digital check-in service
- Used AI and data analysis to improve customer experience
- Launched Barceló ReGen sustainability strategy
- Implemented a whistleblowing channel
- Improved cybersecurity measures
Supply Chain Management
Supplier Audits: 0 in 2023
Responsible Procurement
- Prioritization of local and 0-km suppliers (92% and 30% respectively)
- Clause in contracts against child labor and sexual exploitation
- Use of Jaggaer platform for supplier management and sustainability assessment
- EcoVadis certification for some suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Rising sea levels
- Extreme weather events
- Extreme precipitation
- Rising ambient temperatures
- Extreme coastal events
- River and rain flooding
- Forest fires
Transition Risks
- GHG emission fees
- Transition to low-emission technologies
- Changes in customer preferences
- Inadequate insurance coverage
- New legal requirements (energy efficiency, waste management, GHG emission reduction, climate risk management, infrastructure security, environmental protection, information reporting)
- Geopolitical and social instability
- Increased exposure to environmental litigation
- Changes in customer perception
- Increased operational difficulties
- Image degradation
- Difficulties in obtaining financing
- Rapid alteration of land morphology
Opportunities
- Cost reductions
- Access to financing
- Improved company image
- New asset locations
- Government incentives
- Changes in customer behavior
- Changes in customer perception
- Asset capitalization
Reporting Standards
Frameworks Used: GRI, CSRD, TCFD, UNGC, UNWTO, GSTC, ECPAT
Certifications: Green Globe, Travelife, ISO 14001, BREEAM, LEED, IOSA
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- SDG 2
- SDG 7
- SDG 8
- SDG 12
- SDG 13
- SDG 17
Initiatives contribute to these goals through various programs and strategies
Sustainable Products & Innovation
- Eco-pump dispensers for toiletries
- Recycled materials in uniforms
- Environmentally friendly cleaning products
- Use of olive stones for biomass boilers
Awards & Recognition
- World’s Leading Hotel Management Company (World Travel Awards)
- Best CSR Policies Capital Award (Barceló ReGen)
- ReThink Awards (hotel restoration and sustainability)
- World Luxury Hotel Awards
- Condé Nast Traveler Awards
- Condé Nast Johansens Awards
- Travellers’ Choice Awards
- Responsible and Sustainable Tourism Award
- Illes Balears ONCE Social Group Solidarity Awards
- Alejandro Da Silva Foundation Award