Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Health
• Safety

Environmental Achievements

• Achieved LEED Gold certification for the Lubin manufacturing facility.
• All Knoll manufacturing facilities became ISO 14001 certified.
• All Knoll North American systems, seating, Studio seating and textiles are GREENGUARD certified.
• Reduced VOC emissions by 75% in Toronto facility.
• Eliminated 2-methoxyethanol from solvent-based stains in Toronto facility.
• Recycled 2,988 tons of wood scrap and 2,461 tons of sawdust.
• Recycled 4,177 tons of steel and 60.1 tons of aluminum.
• Recycled over 537 tons of corrugated cardboard, 56 tons of paper, 107 tons of textiles, 10 tons of leather, 14,000 gallons of waste solvent and 24,000 gallons of waste oil.

Social Achievements

• Decreased overall accident rate by 23% compared to the previous year.
• Introduced stretching programs in East Greenville and Muskegon facilities.
• Conducted weekly safety meetings, showed safety videos, trained volunteer safety observers, and created safety posters and newsletters.
• Offered information on smoking cessation, exercise and healthy eating.
• Sponsored the Annual Environmental, Health and Safety Art Contest for school children.

Governance Achievements

• Lou Newett, Director of Environment, Health and Safety at Knoll, served as chairman of the GREENGUARD Environmental Institute’s Technical Committee.

Climate Goals & Targets

Environmental Challenges

• Reducing VOC emissions from manufacturing operations.
• Improving indoor air quality.
• Minimizing waste and maximizing recycling.
• Conserving energy and water.

Mitigation Strategies

• Introduction of clean technologies.
• Conversion to water-based stains.
• Development of a steel connector to replace styrene glue.
• Implementation of closed-loop systems.
• Upgrade of low-efficiency motors to higher efficiency motors.
• Participation in Green Lights Initiative.

Supply Chain Management

Responsible Procurement

• Set vendor targets for indoor air quality and recycled content in material and parts.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Products made with recycled materials and certified and renewable resources.
• GREENGUARD certified products.
• FSC-certified wood products.

Awards & Recognition

• Clean Corporate Citizen Longevity Award (Grand Rapids facility)

Environmental Metrics

ESG Focus Areas

• Climate Change
• Third-party Certification
• Environmentally-responsible materials, products and processes

Environmental Achievements

• Reduced CO2 emissions by 10.41% from the baseline (exceeding a 10% goal set in 2006)
• Achieved Phase II commitment to reduce emissions by an additional 2.5% by 2010 – two years ahead of schedule (under Chicago Climate Exchange contract)
• Developed Generation by Knoll™, the first chair in the industry to be rated SMaRT© Sustainable Platinum
• Introduced three new environmentally-innovative KnollTextiles® product lines: Eco-Intelligent® Polyester fabrics, Imago Renew, and Knoll Luxe-
• Expanded existing environment-focused product lines in KnollTextiles® (Green Bar Ten, Terratex®, Crypton Green, Nano-Tex®)
• Installed a waterless, energy-saving, VOC-free pre-treatment system (Plaforization) at East Greenville facility, resulting in significant water and energy savings and CO2 emission reductions.

Social Achievements

• Sponsored the Annual Environmental, Health and Safety Art Contest for school children
• Standardized sustainability approach in showrooms, identifying and training environmental champions
• Focused on sustainability at the company’s annual management sales meetings, providing training on sustainable practices, SMaRT©, and CCX
• Provided training for design professionals on Life Cycle Assessment (LCA) and SMaRT©
• Conducted a NeoCon 2008 seminar on using LCA for everyday decision-making

Governance Achievements

• Continued membership in the Chicago Climate Exchange® (CCX)
• Achieved LEED certifications for multiple sales offices (Chicago - Gold, Atlanta - Gold, Dallas - Gold, Miami - Silver)

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sustainable Wood Policy (mandating use of controlled wood from monitored sources)
• Partnership with Rainforest Alliance to certify sustainable forestry compliance

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: LEED, SMaRT©, CCX, FSC, GREENGUARD®, Cradle to Cradle, ISO 14001, Life Cycle Assessment (LCA)

Certifications: LEED CI Gold (Chicago, Atlanta, Dallas), LEED CI Silver (Miami), SMaRT© Gold (Chadwick chair), SMaRT© Platinum (Generation by Knoll chair), GREENGUARD® Indoor Air Quality Certified, GREENGUARD for Children & Schools, FSC, ISO 14001, Cradle to Cradle

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Generation by Knoll chair
• Eco-Intelligent Polyester fabrics
• Imago Renew
• Knoll Luxe textiles
• Chadwick chair

Awards & Recognition

• Westinghouse Excellence award in 1995 for Fluidized Bed System

Environmental Metrics

ESG Focus Areas

• Environmental
• Health
• Safety
• Transportation of hazardous materials

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Established an Environmental, Health and Safety Management Plan with assigned responsibilities and reporting structures.

Climate Goals & Targets

Environmental Challenges

• Meeting and exceeding compliance with all applicable regulations.
• Managing and minimizing potential liability exposure in environmental, health, and safety areas.

Mitigation Strategies

• Proactive approach to address EHS issues through self-evaluation and monitoring of regulations.
• Development and implementation of EHS policies and programs.
• Training programs for associates.
• Annual self-evaluation and reporting of progress.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Environmentally responsible purchase of materials

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Diverted 92% of waste from landfills
• East Greenville facility achieved landfill-free manufacturing
• Grand Rapids operations achieved >98% landfill diversion rate
• Life Cycle Assessments and Environmental Product Declarations completed for all seating products

Social Achievements

• Full Circle Program diverted 119 tons of decommissioned furniture, fixtures, and equipment from landfill
• Donated over $15,000 to the American Heart Association
• Raised over $101,000 for the United Way
• Donated $12,000 to Relay for Life
• Donated over 150 units of blood
• Awarded over $150,000 in scholarships

Governance Achievements

• Aimed to meet all G4 Core reporting standards for 2016 and to have the report externally assured in the future

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Careful vetting of vendors; refusal to work with those using child labor or engaging in predatory labor practices; partnerships with FSC and Rainforest Alliance

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standard (Core option)

Certifications: ISO 14000

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• GREENGUARD Children & Schools certified Generation® and Remix® chairs, BIFMA Level 3 certified Antenna® Workspaces

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental Health & Safety
• Sustainable Design
• Social Responsibility
• Community Engagement

Environmental Achievements

• Achieved 96% waste diversion rate from landfills.
• East Greenville facility became landfill-free.
• Grand Rapids and Toronto facilities achieved >98% diversion rates.
• Reduced CO2e emissions by 10% compared to the previous year.
• Reduced water use by 38% compared to the previous year.
• Most wood used is FSC certified.

Social Achievements

• Full Circle program diverted 544.14 tons of decommissioned furniture from landfills.
• Supported local charities like Santa Claus Girls and United Way.
• Implemented various employee health and wellness programs (Virgin Pulse, meditation, yoga, American Heart Association Walk at Lunch Day).
• Participated in safety groups (VPP, SGP) and achieved high safety ratings.

Governance Achievements

• Commitment to transparent reporting (GRI standards), aiming for external assurance.

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sourcing materials with consideration for environmental impact, recycled content, and clean technology in manufacturing.
• Partnership with FSC for wood sourcing.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI (Global Reporting Initiative) - Core option

Certifications: ISO 14000, LEED, BIFMA level 3, UL GREENGUARD, UL GREENGUARD Gold, FSC

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• GREENGUARD Gold certified products
• Generation and Remix chairs
• BIFMA level 3 certified Antenna Workspaces and Dividends Horizon products

Awards & Recognition

• Michigan Clean Corporate Citizen award (Grand Rapids)
• OSHA VPP Star Site (East Greenville)

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Reduced GHG emission intensity by nearly 5% compared to 2018.
• Reduced electricity intensity by more than 5% compared to 2018.
• Reduced waste intensity by nearly 24% compared to 2018.
• Reduced water intensity by 14% in 2019 compared to 2018.
• 100% of KnollStudio products and approximately 80% of Knoll Office products were certified to at least one sustainability-based third-party certification.
• 517 metric tons of waste diverted from landfill through the Full Circle program in 2019.
• 439 metric tons of avoided GHG emissions from landfill.

Social Achievements

• 53 percent reduction in injuries over 2018 at Knoll Office North American sites.
• 91 percent increase in year-over-year near miss reporting.
• Launched a behavioral safety program.
• Established the Knoll Diversity Advancement Design Scholarships for Black Students.
• Corporate partnership with Habitat for Humanity.

Governance Achievements

• Developed and implemented a standard Risk Management Process across the business.
• Developed a Risk Management and Business Continuity plan for Knoll Office North America.

Climate Goals & Targets

Environmental Challenges

• Worker strain (chronic musculoskeletal injuries, sprains) as the main cause of workplace accidents.
• Climate change risks affecting manufacturing, warehousing, logistics, and supply chain.

Mitigation Strategies

• Introduced stretching protocols, physical therapy sessions, and partnered with Humantech for ergonomic workplace design.
• Developed a Business Continuity Plan (BCP) to address catastrophic climate events.
• Implemented a Risk Management Process including Risk Assessment, Prioritization, and Response & Recovery plans.

Supply Chain Management

Supplier Audits: Yearly social responsibility review for existing suppliers; New suppliers undergo a new Supplier Assessment which includes Environmental & Social Responsibility criteria.

Responsible Procurement

• Knoll Office Supplier Guidelines addressing environmental partnership, health and safety, human rights, and prohibition against child and forced labor.

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters
• Extreme weather
• Power outages

Transition Risks

• Changing regulatory environment

Reporting Standards

Frameworks Used: GRI Standards—Core Option, SASB guidance for the Consumer Goods Sector: Building Products and Furnishings

Certifications: ISO 14001:2015, ISO 45001

Sustainable Products & Innovation

• Ollo chair (at least 31%, up to 48% recycled materials)