Climate Change Data

Environmental Metrics

ESG Focus Areas

• Employability
• Employment
• Education
• Community Development
• Human Rights
• Environmental Stewardship

Environmental Achievements

• Replaced traditional lighting with LED lighting in buildings
• Reduced water and paper usage in offices

Social Achievements

• Increased employability through apprenticeship programs
• Upskilling of youth
• Community investment in research initiatives (₹199.09 lakhs)
• 100% employee vaccination rate

Governance Achievements

• Established a Whistle Blower and Vigil Mechanism Policy
• Implemented a Code of Conduct for Prohibition of Insider Trading
• Conducted annual performance evaluation of all directors, board committees, and the board as a whole

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its impact on business operations
• Supply chain disruptions
• Unavailability of personnel
• Lockdowns and closures of facilities
• Macroeconomic factors (geopolitical crisis, inflation, higher cost of living)

Mitigation Strategies

• Transitioned to work-from-home for 90% of employees
• Implemented safety protocols for office re-opening
• Re-negotiation with vendors and service providers
• Investments in digital solutions, technology, and talent
• Relocating central processing units to smaller locations for efficiency

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IIRC

Certifications: ISO 27001:2013

Third-party Assurance: M/s. S.R. Batliboi & Associates LLP, Chartered Accountants (unmodified opinion on financial statements)

Environmental Metrics

ESG Focus Areas

• Skill Development
• Employability
• Environmental Sustainability
• Ethical Conduct
• Community Engagement

Environmental Achievements

• Adopted renewable energy and transitioned to energy-efficient LED lighting
• Initiatives to limit water and paper consumption

Social Achievements

• Facilitated employment of over 23 Lakh individuals
• Launched degree-linked apprenticeships program
• Introduced initiatives for vocational training
• 35,000 net incremental associate growth (20% YoY increase)

Governance Achievements

• Implemented robust risk management framework
• Established a Whistle Blower and Vigil Mechanism Policy
• Maintained high ethical standards as per Code of Conduct
• Ensured compliance with labour laws and regulations

Climate Goals & Targets

Environmental Challenges

• Pricing pressures and macroeconomic headwinds
• Pressure on PAPM (per associate profit margin) from growth in large customers
• Headwinds in the IT industry impacting IT staffing business
• Reduction in NEEM trainees

Mitigation Strategies

• Focus on fast-growing Global Capability Centres (GCCs)
• Improved processes in IT staffing business
• Transitioned to other high-margin apprenticeship programs
• Expanding revenue drivers through value-added services
• Driving economies of scale and operating leverage

Supply Chain Management

Responsible Procurement

• Developing alternative vendors and suppliers
• Maintaining strategic inventories

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IIRC framework, GRI Standards 2021, UN Sustainable Development Goals (SDGs)

Third-party Assurance: M/s. S.R. Batliboi & Associates LLP (Statutory Auditors)