Tata Communications Limited
Climate Impact & Sustainability Data (2022-04 to 2023-03, 2023-24)
Reporting Period: 2022-04 to 2023-03
Environmental Metrics
Total Carbon Emissions:128,251 tCO2e/year (Scope 3)
Scope 1 Emissions:5,340.52 tCO2e/year
Scope 2 Emissions:77,735 tCO2e/year
Scope 3 Emissions:128,251 tCO2e/year
Renewable Energy Share:18% of total energy use
Total Energy Consumption:172,673,669 kWh/year
Water Consumption:209,563 KL/year
Waste Generated:149 tonnes/year (municipal solid waste)
Carbon Intensity:40.72 tonnes per million unit revenue in US$
ESG Focus Areas
- People
- Planet
- Community
Environmental Achievements
- 7% Y-o-Y Energy Saving Through energy efficiency projects
- 35% increase in Recycling of non-hazardous waste (67% Recycling)
- 32% increase in Renewable Energy consumption (30.6 MU)
- 146 times increase in Rain water harvesting potential (8,088 KL)
- 3% decrease in Water Consumption (6,013 KL)
- Transitioned to Integrated Management System (ISO 45001 and ISO 14001) for all strategic facilities in India.
Social Achievements
- Multiple Best Employer Recognitions (Great Place to Work -multiple regions, Kicentric Best Employer, India’s Best Workplaces etc.)
- 22% Diversity Ratio with focus on hiring women and career progression
- 135% increase in Employee Certification Courses (8,746 Training Certifications)
- 5% increase Employee Engagement Score (87%)
Governance Achievements
- Implemented a comprehensive Business & Human Rights policy, aligning to internationally recognised frameworks.
- Rolled out a comprehensive Business & Human Rights policy, aligning to internationally recognised frameworks, to highlight our commitment to adhere to the highest moral standards and ethical values.
- No major fines or non-monetary sanctions were levied for any infractions. No anti-competitive or antitrust offences.
Climate Goals & Targets
Long-term Goals:
- Carbon Neutral by FY 2030, and Net Zero by 2035
- 95,000 tonnes of carbon community offsets by FY 2030
Medium-term Goals:
- 20% Water Consumption Reduction by FY 2030
- Zero Waste to Landfill by FY 2027
- Customer Emission GHG reduction potential of 20x by FY 2027
Short-term Goals:
- Increase RE consumption from 18% (FY 2023) to 49% by FY 2025
- 7% Y-o-Y Energy saving
- Achieve ‘A’ band in Carbon Disclosure Project (CDP) 2024
- 17% Water reduction by FY 2026 (against FY 2020 baseline)
- 100% recycling of biodegradable and recyclable waste by FY 24
- Enhance Winning Mix to 27.5% by FY 2026
Environmental Challenges
- Maintaining strong environmental regulation standards
- Building up an experienced and skilled workforce with particular technical abilities
- High turnover rates and longer lead times for onboarding new employees
- Reducing emissions from suppliers
Mitigation Strategies
- Environmental Management System (‘EMS’) in accordance with ISO 14001:2015 and regular EMS reviews.
- Proactive policies to ensure the physical and mental wellbeing of employees
- Robust risk management framework
- Sustainable Supply Chain Framework, ESG checklist for key suppliers, campaigns to educate suppliers about climate change
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct
- Mandatory Safety Standards
- Sustainable Supply Chain Framework
- ESG checklist
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI Standards, UNGC, UN SDGs, TCFD
Certifications: ISO 45001, ISO 14001, ISO 27001
Third-party Assurance: DNV
UN Sustainable Development Goals
- SDG 1
- SDG 3
- SDG 4
- SDG 5
- SDG 8
- SDG 13
- SDG 17
Not disclosed
Sustainable Products & Innovation
- IoT-based smart building solution
- IZO™ Internet WAN variants
- Tata Communications DIGO branded service
- low-carbon products and solutions (network, IoT, MES, cloud, business collaboration)
Awards & Recognition
- B score band in Carbon Disclosure Project
- Silver medal from EcoVadis
- Platinum Award in Telecom Sector at 13th Exceed Occupational Health and Safety Award 2022
- Sustainable Growth Award for organisation in Telecom Ecosystem 2022 at India Mobile Congress (IMC) 2022
- Recognised as ‘The Economic Times Sustainable Organisations 2023’
- Ranked 1st in the Top 3 Telecommunications Sector category and 11th in the Top 50 Most Sustainable Companies in India 2023 by BW Businessworld
- Gold Award in 14th EXCEED Green Future Award 2023 in ‘Environment Sustainability’ category
- Gold Award in 14th EXCEED Green Future Award & Conference 2023 in ‘Energy Efficiency’ category.
- CII-ITC Sustainability Awards 2022: Commendation of Significant Achievement award in CSR
- National CSR Award for CSR in Aspirational Districts/Difficult Terrains
- CSR Project of the year and Best CSR Impact - UBS ForumsSustainability CSR
Reporting Period: 2023-24
Environmental Metrics
Total Carbon Emissions:163721 tCO2e/year (Scope 3)
Scope 1 Emissions:4519 tCO2e/year
Scope 2 Emissions:82195 tCO2e/year
Scope 3 Emissions:163721 tCO2e/year
Renewable Energy Share:27%
Total Energy Consumption:649467 GJ/year
Water Consumption:225844 kl/year
Waste Generated:417 tons/year
Carbon Intensity:40.20 metric tonnes of CO2 per million US$ revenue
ESG Focus Areas
- Climate Change
- Water
- Waste
- Emissions
- Environmental Compliances
- Human Resources
- Employee Well-being
- Benefits Provided
- Remunerations
- Job creations
- Social Impact Projects
- Corporate Social Responsibility
- Corporate Governance
- Board Details
- Compliances
- Committees
- Goals and Targets
- Risks and Material Topics
- Financial Revenue
- Sales
- Turnover
- Paid up Capital
- Net Worth
Environmental Achievements
- 7,662,144 kwh of energy savings leading to GHG reduction of 6,306 tonnes of CO2
- Added 23.14 million units (MU) of Renewable Energy (RE) capacity globally
- Significant improvement in GHG intensity to 40.20 (metric tonnes of CO2 per million US$ revenue), a 11% improvement from FY 2022
Social Achievements
- 38 DWP cases and 4 Posh cases resolved in FY2023-24
- 100% of permanent employees covered by PF, Gratuity, and ESI benefits (India region)
- Various types/ forms of safety training (both for employees and vendor workforce) were adopted
Governance Achievements
- Zero Data breach across Tata Communications by FY 2026
- Ensuring transparent, balanced and timely disclosures for investors and other stakeholders (Y-o-Y)
- The Corporate Social Responsibility, Safety and Sustainability Committee (‘CSRSSC’) of the Board is responsible for decision making on sustainability related issues
Climate Goals & Targets
Long-term Goals:
- Net Zero by 2035
- Customer Emission GHG reduction potential of 20x by FY 2027
Medium-term Goals:
- Carbon Neutral by FY 2030
Short-term Goals:
- 20% Water Consumption Reduction by FY 2030
- Zero Waste to Landfill by FY 2027
- Enhance diversity to 27.5% by FY 2026
- Zero fatalities
- ESG assessment of our Top 50 Suppliers by 2026
- Doubling of TAAP suppliers base by 2027
- Impact 5 million beneficiaries by 2026
- Zero Data breach across Tata Communications by FY 2026
Environmental Challenges
- Data Privacy and IP infringement
- Customer Experience, Loyalty and Privacy
- Corporate Governance, Ethics and Transparency
- Human Capital Development
- Climate Change
- Resource Management and Environmental Conservation
- Health, Safety and Well-being
- Human Rights and Labour Compliance
Mitigation Strategies
- Refer to the Risk Management section of the Integrated Annual Report
- Implement several initiatives and projects to ensure resource optimisation which enables reduction of carbon emissions through cutting- edge technologies and innovations
- Foster a safety culture and ensure safe and secure working conditions for all
- Through its operations and value chain partners, Tata Communications ensures that no instances of misconduct occur at workplaces and that human rights principles are held intact
Supply Chain Management
Supplier Audits: 53% of strategic and preferred value chain partners assessed for environmental and human rights impacts
Responsible Procurement
- Sustainable Supply Chain Framework
- Sustainable Supply Chain Policy
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI, SEBI (BRSR)
Certifications: ISO 14001, ISO 45001, ISO 27001, ISO 9001, SBTi validated Net Zero near term targets, UNGC
Third-party Assurance: M/s BSI Group India Private Limited
Sustainable Products & Innovation
- Low-carbon products and solutions (network, IoT, MES, Unified communications, Cloud and Security systems)
Awards & Recognition
- Great Place to Work Certified in India, USA, Canada, Singapore, Hong Kong, Australia, UK and Sri Lanka