Climate Change Data

Environmental Metrics

ESG Focus Areas

• Safety
• Sustainable Mobility
• Innovative Mobility
• Mobility for All
• Social Responsibility
• Excellence

Environmental Achievements

• Two operating units/subsidiaries received ISO 14001 certification in 2019, with plans for five more in 2020.
• Introduction of Mercedes Citaro NGV hybrid buses in Bourges, France.
• Open Tour Paris aims for a 100% clean fleet by 2024.
• Shepherd's Bush depot in London transformed to accommodate 36 electric vehicles.
• Florence tram line resulted in 30 million fewer private vehicle journeys and a reduction of 50,000 tonnes of CO2 emissions.

Social Achievements

• Launched an innovative on-demand bus service in London's Ealing borough.
• Modernized Tamy, an on-demand transport service in Mantes-la-Jolie, with online and app booking.
• Over 92% customer satisfaction with PAM 95 paratransit service.
• Initiatives to improve accessibility for people with disabilities in Hong Kong.
• Transvilles Luciole line provides late-night transport for university students.

Governance Achievements

• Implemented a “tax procedure” to ensure compliance with OECD BEPS standards.
• Implemented an ISO 44001 certification plan for business relationships.
• Deployed a code of ethics and code of business conduct, with targeted training for employees.

Climate Goals & Targets

Environmental Challenges

• Controlling environmental impacts
• Quality of social dialogue
• Physical safety of all people
• Societal innovation
• Respecting business ethics
• Controlling consumption (energy and water) and waste management
• Equal treatment
• Health, safety and quality of life at work
• Regional presence
• Applying CSR standards to purchasing
• Anticipating changes in environmental regulations
• Service quality and accessibility

Mitigation Strategies

• Strict safety standards and a Safety Committee to share best practices.
• Safety charter for employee travel and partnership with International SOS.
• ISO 45001 certification plan for occupational health and safety.
• ISO 14001 certification plan for environmental management.
• Integration of electric and NGV vehicles into bus fleets.
• Eco-driving training for drivers.
• Open innovation approach and partnerships with startups.
• Internal innovation challenge (Innov & Go).
• Data and AI expertise to optimize network performance.
• On-demand transport and paratransit services adapted to passenger needs.
• Training for mobility center teams and driver/attendants.
• Development of e-TPMR electric paratransit vehicle.
• Support for local projects through the RATP Group Foundation.
• Various charitable and environmental programs at local level.
• Recruitment and training of regional talent.
• Creation of training centers.
• Mentoring and individualized training programs.
• Code of ethics and code of business conduct.
• Professional alert system for reporting breaches of ethical codes.

Supply Chain Management

Responsible Procurement

• Assessment of principal supplier risks
• Questionnaire on human rights, environmental law, health and safety violation risks (starting 2020)

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• e-TPMR electric paratransit vehicle
• Hybrid and electric buses