Bank AlJazira (A Saudi Joint Stock Company)
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Sustainability
- Social Responsibility
Environmental Achievements
- Sponsored the Social Responsibility and Green Economy Forum under the title “The Road to Carbon Neutrality” to promote a culture of reducing carbon emissions.
- Sponsored the “Environmental Conservation is a Pledge and a Promise” initiative, which contributed to promoting a culture of preserving the cleanliness of touristic wild parks.
Social Achievements
- Implemented more than 107 community projects in more than 40 cities, governorates and centers, resulting in more than 20,970 beneficiaries throughout the year 2022.
- Launched a comprehensive transformation project for elevating the human capital’s culture in order to achieve the best work environment.
- Increased the Saudization rate to reach 95.77%, in addition to enhancing women’s participation in the workforce, as the percentage of females increased to 21.3% during the past year.
- Provided a set of professional development programs through training courses and specialized professional certificates. More than 326 training programs and 6,836 training opportunities were provided, with a total of 10,255 working days.
Governance Achievements
- Established a system for sustainability at BAJ after the approval of the Board of Directors to issue annual sustainability reports.
- Changed the name of the Social Responsibility Group to “Sustainability & Social Responsibility Group” and the Social Responsibility Committee to “Sustainability & Social Responsibility Committee”.
- Updated the evaluation mechanism for measuring KPI in coordination with both the Human Capital Group and the Strategy & Digital Transformation Group.
- Made necessary amendments to the relevant Board and Subcommittees’ terms of reference.
Climate Goals & Targets
Environmental Challenges
- Challenges and difficult repercussions affecting the inflation rate and contributing to a significant decline in global growth.
- Intense competition in the local market affecting profit margins in the money transfer business.
- Rising interest rates negatively impacting the financial markets liquidity.
Mitigation Strategies
- Implemented a well thought out capital enhancement strategy.
- Put in place a robust liquidity management framework.
- Implemented a comprehensive ILAAP (Internal Liquidity Adequacy Assessment Process) regime.
- Adopted a robust, transparent and prudent approach towards Risk Management.
- Focused on strengthening the Enterprise Risk Management function.
- Successfully repositioned and aligned FAWRI Division by focusing more on digital Channels and enhancing customer experience.
- Implemented strategic initiatives to support AJC’s leading position in brokerage.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- Most Innovative Islamic Bank – Saudi Arabia 2022
- Best CSR Bank – Saudi Arabia 2022
- Bank AlJazira one of the best performing Financial Companies in CGI Corporate Governance
- Most Innovative Islamic Retail Bank in Saudi Arabia 2021
- IRBA Excellence Award for Islamic Digital Banking 2021
- The Excellence in Digital Transformation Award 2021
- Change Leaders Award for the Private Sector
- Contact Center World Awards – Gold Medal and 1st rank in three Categories
- Most Innovative Islamic Bank – Saudi Arabia 2019
- Best Credit Card Offerings – Saudi Arabia 2019
- Most Innovative E-Banking Platform – Saudi Arabia 2019
- Award for being one of the Best Performing Companies in the Corporate Governance Index
- Contact Center World Awards – Gold Medal and 1st Rank
- Excellence Award in Syndicated Financing
- Princess Sitah bin Abdulaziz for Excellence in Social Work National Achievement Award
- Contact Center Awards – Gold Medal and First Rank
- Critics Choice Best Islamic Digital Banking Award
- Critics Choice Best Islamic Retail Banking Innovation Award
- Best Customer Service Award Gold Medal and First Rank
- Best Social Responsibility Program K.S.A. 2017
- Critics Choice Best Islamic Retail Bank in Saudi Arabia 2017
- Contact Center Award – Silver Medal Best Customer Service 2017
- Best Customer Service, Abshir Baezzak Program
- Most Innovative Personal Banking Provider, Saudi Arabia
- Top Three Banks with the Highest ATM Performance and Cash Management