Phāea Resorts
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Renewable Energy Share:91%
Total Energy Consumption:8,177,814.70 kWh
Water Consumption:192.37 Ml
Waste Generated:278,499.1 kg
ESG Focus Areas
- Environmental Responsibility
- Social Development
- Governance
Environmental Achievements
- 91% of total energy consumption derives from renewable sources
- 100% Natural or environmentally certified flooring
- 57% Decrease of waste to landfill per guest night compared to 2019
- 20% Decrease in food waste (guest meals)
- 11% Decrease of total energy consumption compared to 2019
- 103,080.3 kg Non-hazardous waste diverted from disposal
Social Achievements
- €37,643 income generated for Phāea Farmers Programme
- 370+ events and initiatives showcasing local culture and environmental appreciation
- €46,388 Total Investments in monetary and in-kind donations in 2022
- 86.8% Local Employees
- 91% of employees would recommend Phāea to a job seeker
Governance Achievements
- Established Phāea Sustainability Committee in 2021
- 50% Women representation in BoD
- Women-owned and Female-led business
- ISO 9001, ISO 14001, ISO 21401 certifications across resorts
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- By 2024, activate 100% of available rooftop space for photovoltaic panels (714 m²)
- By 2025, achieve 100% recycling of plastic packaging and items in resorts.
Short-term Goals:
- By 2023, secure ISO 50001 Energy Management certification for Blue Palace, Cretan Malia Park, and Village Heights Resort.
- By 2023, expand biodiversity zones identification and protection to all properties.
- By 2024, procure 100% of olive oil and honey for Phāea Food Chain from the Phāea Farmers Program.
Environmental Challenges
- Pandemic impact on operations and activities
- Reducing food waste
- Reducing plastic waste
Mitigation Strategies
- Implementing water management plan
- Training employees on water saving procedures
- Educating guests about the importance of saving water
- WWF’s “Hotel Kitchen: Food has Value” programme
- Implementing a plastic reduction roadmap aligned with EU Directive 2019/904
Supply Chain Management
Responsible Procurement
- Preference for local suppliers (86.8% of employees are local)
- Preference for certified organic producers
- Suppliers applying environmental-friendly protocols
- Purchasing paper and carton products from Fiberpack™ certified suppliers
- Purchasing chemical solutions from suppliers with environmental-friendly protocols
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, UN SDGs
Certifications: ISO 9001, ISO 14001, ISO 21401, HACCP, EFQM
UN Sustainable Development Goals
- 3
- 4
- 5
- 8
- 11
- 12
- 13
- 14
- 16
- 17
Initiatives contribute to these goals through various environmental, social, and governance actions detailed in the report.
Sustainable Products & Innovation
- Phāea Olive Oil
- Locally sourced products
Awards & Recognition
- 2022 EHMA Sustainability Award (Cretan Malia Park)
- Marie Claire Sustainability Awards (Phāea)
- World Luxury Restaurant Awards (Blue Palace)
- Cretan Taste Awards (Cretan Malia Park, Phāea)
- Greek Hospitality Awards (Blue Palace, Cretan Malia Park)
- TUI Care Foundation Global Hotel Award (Blue Palace, Cretan Malia Park)