Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Awareness
• Contributing to the development of vibrant local communities as social and living infrastructure
• Strengthening of supply chain management that delivers safe and reliable products
• Responding to increasingly sophisticated and diverse consumer needs
• Enhancing diversity

Environmental Achievements

• Achieved the equivalent of a 2,402-ton reduction in CO2 emissions thanks to the use of biomass plastic.
• Reduced annual use of plastic raw materials by 541 tons, equivalent to 1,934 tons of CO2 emissions per year.
• Reduced annual use of plastic raw materials by 33.6 tons, equivalent to 153.7 tons of CO2 emissions per year (estimate at the time of introduction).
• 28.9% of FamilyMart’s customers declined plastic shopping bags in fiscal 2018.

Social Achievements

• Launched Famima Kodomo Shokudo (“FamilyMart Children’s Cafeteria”) to promote exchanges within local communities and support children.
• Reduced store workload by a total of 5.5 hours per store per day between the ends of fiscal 2017 and fiscal 2018.
• Introduced a reservation-only system for seasonal products to reduce food wastage and improve the profit of franchised stores.
• Developing rice balls, sandwiches, and other products that include “super barley,” rich in dietary fiber.

Governance Achievements

• Increased the number of independent officers.
• Established the Governance Committee, Risk Management & Compliance Committee, and Society & Environment Committee.
• Revised the structure and simplified the content of our principles to reconfirm the meaning of “Family” and the “FamilyMart, Where You Are One of the Family” corporate message.

Climate Goals & Targets

Environmental Challenges

• Changes in society (aging population, concentration in cities, changing lifestyles and consumer behavior).
• Changes in the competitive environment (intensification of competition, technological innovation).
• Social issues (climate change, natural disasters, food wastage, plastic trash, labor shortages).
• Increasing pressure to reduce operational costs.

Mitigation Strategies

• Strengthening support for franchised stores (investment in store operations, support systems).
• Increasing the efficiency of store operations (new technology, self-checkout registers).
• Strengthening the profitability of stores (ready-to-eat items, B&S strategy).
• Moving forward with digitization (FamiPay app, barcode payment services).
• Promoting business collaboration (with PPIH).

Supply Chain Management

Responsible Procurement

• Integrated quality management system that encompasses everything from production to marketing.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IFRS

Sustainable Products & Innovation

• Products made of biomass plastic
• Gas-exchange packaged prepared dishes
• Side-shrink packaging for boxed lunches

Environmental Metrics

ESG Focus Areas

• Environmental awareness
• Regional revitalization
• Safe and reliable products and services
• Sustainable supply chain
• Motivating work culture

Environmental Achievements

• Reduced CO₂ emissions from store operations by 21%
• Extended dessert sell-by date by seven hours
• 28% eco-friendly material in ready-to-eat product packaging

Social Achievements

• Strengthened functions as safe neighborhood havens
• Improved participant satisfaction in regional revitalization programs
• Developed and introduced two or more new regional revitalization programs
• FamiPay app downloads: 10 million (long-term target)
• Established own standards for health-related products
• Sold health-related products with unified labeling
• CSR monitoring under new standards for ready-to-eat food suppliers: Two companies
• 10% Global G.A.P.-certified vegetable used
• Reduced complaints by 85% year-over-year
• 10% ratio of women in management
• 100% short-term childcare leave taken
• 8.7 hours of training per employee
• Reduced percentage of employees with BMI of 25 or more by 5%

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• FamilyMart Sustainability Procurement Principles and Supply Chain CSR Code of Conduct
• CSR-oriented procurement with Japan Food Supply (JFS)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: SDGs, Paris Agreement, United Nations Global Compact, ISO 26000, GRI Standards, SASB

Certifications: Global G.A.P.

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental awareness
• Regional revitalization
• Safe and reliable products and services
• Sustainable supply chain
• Motivating work culture

Environmental Achievements

• Reduced food wastage by 80% through enhanced advance sales of eel boxed lunches (1H FY19)
• Reduced CO2 emissions by 2,402 tons annually by using biomass plastic containers
• Reduced CO2 emissions by 1,934 tons annually by switching to side-shrink packaging

Social Achievements

• Launched FamilyMart Children’s Cafeteria, with 3,343 participants as of November 2019
• Reduced store workload by about 5.5 hours per store per day in fiscal 2018
• Achieved 12% of ready-to-eat sales being health-related products in 1H FY2019

Governance Achievements

• Established the Risk Management & Compliance Committee
• Established the FamilyMart Health Charter
• Revised material issues in light of Group reorganization

Climate Goals & Targets

Environmental Challenges

• Climate change impacts on supply chains and operations
• Labor shortages in stores and distribution
• Intensifying competition in the retail industry
• Food wastage
• Plastic waste

Mitigation Strategies

• Improved ordering accuracy and extended shelf lives of products
• Introduced biomass plastic and side-shrink packaging
• Enhanced advance sales of seasonal products
• Introduced energy-efficient equipment and renewable energy sources
• Implemented workstyle reforms and employee support programs
• Strengthened supply chain management and CSR initiatives

Supply Chain Management

Supplier Audits: 109 plants and 92 bases audited

Responsible Procurement

• Sustainability Procurement Principles
• Supply Chain CSR Code of Conduct
• CSR audits and monitoring of business partners
• Plant audits focusing on quality, hygiene, waste, and wastewater

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters (earthquakes, typhoons, floods)

Transition Risks

• Tightening of environmental laws and regulations

Opportunities

• Development of energy-efficient products and stores
• Renewable energy adoption

Reporting Standards

Frameworks Used: GRI Standards Core option, Environmental Reporting Guidelines (2018), Ministry of the Environment, ISO 26000:2010

Certifications: ISO 14001

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 12 (Responsible consumption and production)
• Goal 13 (Climate action)
• Goal 8 (Decent work and economic growth)
• Goal 11 (Sustainable cities and communities)
• Goal 3 (Good health and well-being)
• Goal 17 (Partnerships for the goals)

Initiatives contribute to these goals through various environmental, social, and governance programs.

Sustainable Products & Innovation

• We Love Green private label products
• Products using super barley
• Reduced-salt products
• Products with extended shelf lives
• Products with reduced additives

Awards & Recognition

• SNAM Sustainability Index
• JSH Reduced-Salt Food Products Award (Gold Award)
• Eruboshi Level 2 certification
• Third Women’s Empowerment Award (Award of Excellence)