INTOUCH HOLDINGS PLC.
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:39 tCO2e/year
Scope 1 Emissions:39 tCO2e/year
Total Energy Consumption:80,039 kWh/year
Water Consumption:5.0 m3/year
ESG Focus Areas
- Economy
- Society
- Environment
- Good Corporate Governance
Environmental Achievements
- Reduced electricity consumption in the Company’s office by 48% compared to 2021 (80,039 kWh vs 154,400 kWh)
- Reduced greenhouse gas emissions from electricity consumption by 48% compared to 2021 (39 tons of CO2e vs 75 tons of CO2e)
Social Achievements
- Provided educational opportunities for 41 underprivileged students (35 from employee recruitment and 6 from forest rangers)
- Achieved 98.5% completion rate for Individual Development Plans (IDPs) for employees
- Employee engagement score of 74% after survey
Governance Achievements
- Received an “Excellent” (5-star) CG Rating from the IOD for the tenth consecutive year
- Listed in Thailand Sustainability Investment (THSI) for eight consecutive years
- Recertification of membership from Thai Private Sector Collective Action Against Corruption for the third consecutive time
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Reduce electricity consumption by 20% in the next 3 years
Short-term Goals:
- Reduce greenhouse gas emissions from electricity consumption by 5% in the next year
Environmental Challenges
- Slow recovery of the Thai economy due to macroeconomic factors (energy prices, inflation)
- Price competition in the mobile and home broadband markets
- Potential amalgamation of main competitors in the mobile market
- Increasing intensity of ESG requirements from investors
- Significant commercial disputes and litigations
Mitigation Strategies
- Active portfolio management and investment in new business opportunities
- Focus on fixed-mobile-content convergence (FMC) strategy and service quality leadership
- Close monitoring of the competitive landscape and adjustment of strategies
- Strengthening ESG practices and proactive risk management
- Careful consideration of risks and implementation of appropriate mitigation measures in all investment decisions
- Engaging legal advisors and arbitration to resolve disputes
Supply Chain Management
Responsible Procurement
- Purchasing policy for environmentally-friendly services and certified products
- Supplier Code of Conduct (since 2016)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, Sustainability Reporting Guide for Listed Companies of the Stock Exchange of Thailand, UN Sustainable Development Goals
Certifications: ESG 100 Certificate from Thaipat Institute, Thai Private Sector Collective Action Against Corruption Certification
Awards & Recognition
- Outstanding Company Performance Award
- Excellent CG Rating (IOD)
- ESG 100 Certificate (Thaipat Institute)
- ASEAN Asset Class Award
- Thailand Sustainability Investment Awards
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:15 tCO2e/year (Scope 1: 13, Scope 2: 12, Scope 3: 2)
Scope 1 Emissions:13 tCO2e/year
Scope 2 Emissions:12 tCO2e/year
Scope 3 Emissions:2 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:24 MWh/year
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced electricity consumption by 70%
- Reduced greenhouse gas emission from electricity consumption by 5%
Social Achievements
- 100% achievement of the individual development plan (IDP)
- Employee engagement score of 81%
- Granted 41 scholarships to underprivileged students
- Supported Bangkok School for the Blind with AIS Academy’s ReaDi E-Library Platform
Governance Achievements
- Received an “Excellent” rating from the Corporate Governance Report of Thai Listed Companies compiled by the Thai Institute of Directors Association (IOD)
- Compliance with SET ESG rating and included in SET ESG rating stock list
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Reduce hazardous and non-hazardous waste by 5% in 2024
Environmental Challenges
- Significant changes in the mobile telecommunications industry in Thailand resulting from the consolidation of market players
- Global economic slowdown and gradual domestic economic growth
- Risks associated with new acquisitions (Triple T Broadband and Jasmine Broadband Internet Infrastructure Fund)
- Cyber security threats
- Loss of key personnel
- Foreign exchange and interest rate risks
- Uncertainties in the monetary and fiscal policies of the country
- Possible non-compliance with the Agreement for the Operation of Domestic Communication Satellites
- Geopolitical risks
- Human rights risks
- Climate change risks
Mitigation Strategies
- Strategic adaptability and focus on operational efficiency
- Structured management process for acquisitions, change management advisors, and effective staff communication
- Comprehensive financial plan and rigorous cash flow management
- Cybersecurity framework, Information Security Policy, Multi-Factor Authentication (MFA), Information Security Operations Center (SOC), and cybersecurity awareness training
- HR Policy, succession plan, and digital literacy development
- Conservative foreign exchange management, hedging instruments (forward and swap contracts, interest rate swaps)
- Maintaining excess cash on hand, diversifying funding sources, and using hedging instruments
- Addressing legal disputes proactively
- Regular review and improvement of investment plans, risk diversification
- Comprehensive human rights policy, employee well-being initiatives
- Adherence to sustainable development principles, carbon footprint assessments
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct (since 2016), consideration of environmental and social factors in supplier selection
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Sustainability Reporting Standards (GRI Standards), UN Sustainable Development Goals
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- SET ESG Ratings Awards 2023
- Thaipat Institute’s Sustainability Disclosure Awards 2023
- Thai Institute of Director Association’s 5-star rating in the Corporate Governance Report of Thai Listed Companies 2023
- CMMU-ESG Award 2023