L'OCCITANE Group
Climate Impact & Sustainability Data (2021, 2024)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Biodiversity
- Climate Change
- Sustainable Sourcing
- Circular Economy
- Social Responsibility
Environmental Achievements
- Reduced carbon dioxide emissions by approximately 3,500 tonnes of CO2e (compared with 2018) through using shea shell waste instead of wood as fuel in Burkina Faso.
- Achieved zero landfill target in 2018 at French manufacturing sites.
- 98% of key raw materials (by volume) are certified organic, with 84.5% also certified Fair for Life.
Social Achievements
- Partnerships with over 250 farmers and 17,000 pickers to promote organic farming.
- Co-created the Fair-Trade Agroecology Collective with 15 family farms in the south of France.
- Organizes regular ‘Climate Collage’ sessions for employee education and supports employee volunteering.
Governance Achievements
- Commitment to B Corp certification by 2023.
- Active participation in business coalitions and partnerships with NGOs (One Planet Business for Biodiversity, Ellen MacArthur Foundation, etc.).
- Open-source sharing of knowledge and tools related to biodiversity and regenerative agriculture.
Climate Goals & Targets
Medium-term Goals:
- Achieve net zero carbon emissions by 2030.
Short-term Goals:
- All plant-based ingredients from biodiversity-positive sources by 2025.
- L’OCCITANE en Provence to reduce virgin plastic use by one-third and total plastic volume by 10% by 2025.
- 100% of key raw ingredients farmed in line with sustainable agriculture principles by 2025.
Environmental Challenges
- Negative impacts on biodiversity from sourcing natural raw materials and packaging.
- Water footprint of industrial sites near high hydric stress sites.
- Plastic pollution and waste reduction.
Mitigation Strategies
- Avoidance actions in sourcing and product conception.
- Minimizing impacts through resource consumption monitoring and wastewater quality control.
- Eco-design and circular economy approaches.
- Reducing virgin plastic use and total plastic volume in packaging.
- Implementing in-store recycling (65% of owned stores).
Supply Chain Management
Responsible Procurement
- Partnerships with farmers promoting organic and Fair for Life certifications.
- Support for regenerative agriculture practices.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Science Based Targets Network (SBTN)
Certifications: Organic, Fair for Life
Sustainable Products & Innovation
- Eco-refills, in-store bulk dispensers, solid soaps
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:548,767 tCO2e (market-based); 564,222 tCO2e (location-based)
Scope 1 Emissions:2,176 tCO2e
Scope 2 Emissions:1,388 tCO2e (market-based); 16,841 tCO2e (location-based)
Scope 3 Emissions:545,203 tCO2e
Renewable Energy Share:95%
Total Energy Consumption:49,130,639 kWh
Water Consumption:149,099 m3
Waste Generated:Not disclosed
Carbon Intensity:0.22 kg CO2eq/K€ (location-based); 0.22 kg CO2eq/K€ (market-based)
ESG Focus Areas
- Climate Change
- Biodiversity
- Packaging and Circular Economy
- Water Conservation
- Fair Salaries and Benefits
- Diversity, Equity, and Inclusion
- Health and Safety
- Responsible Sourcing and Procurement
- Human Rights
- Product Responsibility
- Community Investment
Environmental Achievements
- Reduced absolute Scope 1 GHG emissions by 51% compared to FY2020.
- Achieved 95% renewable electricity consumption.
- Reduced Scope 3 emissions intensity by 13% compared to FY2020.
- Relaunched best-selling hand cream with 23% less emissions in new packaging.
- Reduced air freight emissions by 7% (absolute) and 5.5% (intensity).
- 91% RSPO mass balance certification for palm oil derivatives.
- 81% of L'OCCITANE en Provence ingredients traceable to origin.
Social Achievements
- Over 50% of employees paid at or above a certified living wage threshold.
- Global parental leave rollout for L'OCCITANE en Provence and Melvita.
- Launched a new DE&I strategy with Learn, Act, and Celebrate pillars.
- Achieved 50% women in senior management.
- Reduced work-related accident rate by 23% in French production sites.
Governance Achievements
- Became a Certified B Corporation™ in August 2023.
- Implemented an internal audit process focused on ESG compliance.
- Enhanced incentive program integrating ESG targets (20% of total incentive).
Climate Goals & Targets
Long-term Goals:
- Net-zero GHG emissions across value chain by FY2050.
- 100% of land footprint positively managed for biodiversity by FY2040.
Medium-term Goals:
- Reduce Scope 1 emissions by 46% by FY2031.
- Reduce Scope 3 emissions by 55% per unit of value added by FY2031.
- 90% traceability of plant-based raw materials by FY2031.
- 20% post-consumer recycled content in plastic packaging by FY2026.
Short-term Goals:
- All employees paid at or above living wage by FY2026.
- Global parental leave for all employees by FY2026.
- 100% renewable electricity by FY2026.
- 100% recyclable, reusable, or compostable plastic packaging by FY2026.
Environmental Challenges
- Climate change impacts (extreme weather, water scarcity, heat).
- Complex supply chains and traceability challenges.
- Reducing Scope 3 emissions.
- Meeting 100% recyclable packaging target.
- Ensuring fair wages across all business units.
Mitigation Strategies
- Climate-related risk and opportunity analysis.
- Joined TRASCE coalition for complex raw material traceability.
- Developed a climate change strategy with targets for all scopes.
- Eco-design policy and packaging innovations.
- Real living wage gap assessment and addressing disparities.
Supply Chain Management
Supplier Audits: 96% of direct suppliers assessed on CSR; 62% of indirect suppliers assessed.
Responsible Procurement
- #NotJustSuppliers program
- EcoVadis rating system
- Responsible Beauty Initiative
- Fairtrade certification
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Water scarcity
- River and coastal flooding
- Extreme heat
Transition Risks
- Carbon regulations
- Consumer behavior changes
- Water stress
Opportunities
- Development of energy-efficient products
- Sustainable sourcing practices
Reporting Standards
Frameworks Used: GRI, SBTi, B Corp, CSRD, CDP, UN Global Compact
Certifications: B Corp, ISO 14001, ISO 45001, ISO 50001 (French production sites), Fair Wage Network, Real Living Wage
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 6 (Clean Water and Sanitation)
- Goal 7 (Affordable and Clean Energy)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
- Goal 15 (Life on Land)
Initiatives contribute to these goals through various actions detailed in the report.
Sustainable Products & Innovation
- New packaging for shea butter hand cream
- Refills for various products
- Mareô product line using 100% recycled plastic
Awards & Recognition
- Certified B Corporation™
- LEAD Network Best in Class Award (Retail)