Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance
• Stakeholder Relationships

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: National Voluntary Guidelines (NVGs) on Social, Environmental and Economic Responsibilities of Business

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Employee Well-being
• Community Development

Environmental Achievements

• Efficient energy utilization
• Responsible management of medical waste
• Adoption of right technology for reduced environmental impact
• Use of biodegradable bags instead of plastic bags
• Water conservation through water saving reducers
• Integrating e-billing to curb usage of paper
• Solar panel usage and rainwater harvesting

Social Achievements

• Implemented Skill Training under the National Apprenticeship Promotion Scheme (NAPs)
• Supplied essential furniture to enhance the learning environment at a government school
• Introduced a Digital Interactive Smart Board at ZP High School to foster digital literacy
• Constructed a kitchen and dining hall at Mandal Parishad Primary School to ensure proper nutrition for students
• Facilitated the construction of a school to create new learning opportunities for local children
• Supplied medical equipment to a government hospital to enhance healthcare diagnostics and preventive care
• Employee Stock Ownership Plan (ESOP) to align employees’ interests with organisational growth
• Regular training and development programmes for employees

Governance Achievements

• Established a Vigil Mechanism, including a Whistle Blower Policy
• Constituted Internal Complaints Committees (ICCs) at Head/Corporate Office as well as Centre/Branch levels, pursuant to the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013
• Adopted a policy against sexual harassment
• Framed a Nomination and Remuneration Policy for selection and appointment of Directors, Key Managerial Personnel, senior management and their remuneration

Climate Goals & Targets

Environmental Challenges

• Intense Competition and Impact on Pricing
• Decline in Covid-19-related Tests
• Rising trend towards self-monitoring and diagnosis
• Venturing into new geographies
• Huge capital investment
• Human resource risk
• Pricing Risk
• Penetration Risk
• Technological Risk
• Regulatory Risk
• Competition Risk

Mitigation Strategies

• Providing best quality diagnostic services by leveraging high-end technology
• Foraying into underserved areas through a well-integrated hub-and-spoke model
• Offering tests that are more accurate and economical
• Leveraging thorough analysis to help patient and doctor comprehend criteria
• Monitoring government policies regularly and taking necessary actions
• Establishing a strong footprint and brand recall
• Granting ESOP to employees and providing regular training and development programmes
• Optimum workforce management
• Strategic moves to address intense competition
• Foraying into underserved locations in Tier II and Tier III cities

Supply Chain Management

Responsible Procurement

• Sustainable sourcing
• Promoting localization of business by giving preferences to local vendors
• Doing business with environmentally responsible vendors

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: NGRBCs, Ind AS, SEBI (LODR) Regulations, 2015, Companies Act, 2013

Certifications: NABL, NABH, ISO

Third-party Assurance: B S R & Associates LLP

Awards & Recognition

• Pride of India Brands Award (2022)
• Best Healthcare Brands (2022)
• India’s Greatest Brands (2020-21)
• Leading Diagnostics with Excellence in Quality & Safety
• Most Trusted Diagnostic Centre of the Year, Telangana Healthcare Leadership Awards (2019)
• Leading Diagnostic Chain of the Year (2022)
• Fastest Growing Brands (Pride of the Nation, 2023)