Flight Centre Travel Group Limited (FLT)
Climate Impact & Sustainability Data (2022-07 to 2023-06)
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
Total Carbon Emissions:31,878 tCO2-e (Scope 1 & 2) + 181,919 tCO2-e (partial Scope 3)
Scope 1 Emissions:22,554 tCO2e
Scope 2 Emissions:9,324 tCO2e
Scope 3 Emissions:181,919 tCO2e (excluding category 11)
Renewable Energy Share:4%
ESG Focus Areas
- Our People
- Our Partners
- Our Customers
- Our Planet
- Our Principles
Environmental Achievements
- Overall GHG emissions have decreased by 43% in comparison to our FY19 baseline. This is comprised of 57% reduction in emissions in scope 1 and 2 GHG emissions and a 40% reduction in partial scope 3 emissions.
- Reached 94% renewable electricity in the UK
- Purchased 13 hybrid vehicles during FY23
- Planting 1 million trees over 12 months through Captain’s Pack promotion and Planting for the Planet program.
Social Achievements
- Increase of 10% year-on-year for monetary donations to registered charities (Australia only)
- 139 employees accessed their volunteer leave in FY23, contributing approximately 726 hours of volunteer time
- Launched the Modern Slavery Travel Consortium
- Developed Kaura Bali, a new community-based experience
Governance Achievements
- Established a Sustainability Taskforce to oversee group-wide sustainability plans and progress
- Published Environmental Policy
- Developed STF Charter outlining the team’s roles and responsibilities
Climate Goals & Targets
Long-term Goals:
- Achieve net zero emissions by 2050
Medium-term Goals:
- Reduce absolute scope 1 and 2 GHG emissions 46.2% by 2030
- Reduce absolute scope 3 GHG emissions 27.5% by 2030
- Achieve Platinum EcoVadis score by 2030
- Purchasing renewable electricity equivalent to 100 percent of our power needs across our countries globally from 2028 onwards
Short-term Goals:
- Global employee engagement score of 80%
- Increase of 10% year-on-year for monetary donations to registered charities
- Customers across all brands and platforms have access to tips on how to become a responsible traveller by FY26
Environmental Challenges
- Lack of direct control over the supply chain in providing more sustainable travel products
- Category 11 emissions (use of sold products) poses a significant challenge for the travel industry as a whole due to limited control over partners' operations and lack of alternative lower-carbon airline fuel.
- Gaining full visibility of extensive network of suppliers (over 50,000 globally)
Mitigation Strategies
- Mapping 69% of directly-contracted-for-sale product supply chain and 83% of indirect spend
- Screening 54% of directly-contracted-for-sale product supply chain and 39% of indirect supply chain
- Developing a Supplier Code of Conduct
- Working with industry airline partnership groups to understand their emissions reduction plans
Supply Chain Management
Supplier Audits: 54% of directly-contracted-for-sale product supply chain and 39% of indirect supply chain screened during FY23
Responsible Procurement
- Supplier Code of Conduct (in development)
- Modern Slavery Policy
- Anti-Bribery and Corruption Policy
- Risk Management Policy
Climate-Related Risks & Opportunities
Transition Risks
- Higher operating costs if energy and waste disposal prices increase.
- Increased airfare prices affecting customer demand.
- Decreased demand for higher-impact products like air travel.
Opportunities
- Increased awareness of environmental concerns creating product-related opportunities.
Reporting Standards
Frameworks Used: GRI
Sustainable Products & Innovation
- Captain’s Pack
Awards & Recognition
- Great Place to Work
- 2023 Travel Weekly Magellan Award | Silver Winner for Accessibility/Inclusivity
- Best Diversity, Equity and Inclusion in the Workplace in Canada | 5-Star DE&I Employers 2023
- GBTA WINiT DEI Leadership Pinnacle Award 2023
- Seramount Global Inclusion Index for Mexico