Pensonic Holdings Berhad
Climate Impact & Sustainability Data (2019, 2020, 2022, 2023-06 to 2024-05)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental Management
- Labour Practices
- Employee Well-being, Health and Safety
- Community Building
- Business Ethics
- Corporate Governance
Environmental Achievements
- Implemented energy-efficient measures in the head office (LED lights, natural lighting, AC auto-off), utilized reconditioned battery forklifts, and established a rainwater harvesting system.
- All hazardous waste generated from manufacturing processes are disposed of by licensed hazardous waste recycling facilities.
Social Achievements
- Upholds human rights and respects employee rights (no forced labor, no discrimination, safe workplace, no child labor, adherence to minimum wage).
- Offered internship programs.
- Slight decrease in incident and severity rate compared to 2018 in workplace safety.
- Provided various training and safety awareness events and seminars.
- Offered employee benefits (insurance, uniform, hostel, transportation, annual dinner, leave, EPF/SOCSO/EES/Bonus/Annual increment, gym facility, recreational activities).
Governance Achievements
- Established a Sustainability Management Committee (SMC).
- Formalized Code of Conduct and Code of Ethics.
- Adopted a Whistleblowing Policy.
- Established a Risk Management Committee.
Climate Goals & Targets
Environmental Challenges
- Competitive pricing pressure and general slowdown in the macro-economy impacting overseas sales.
- Slow growth in disposable income.
- Global competitors from cross-border e-commerce bringing in uncertified household goods.
- Uncertain economic outlook impacting consumer purchasing power.
Mitigation Strategies
- Aggressive marketing measures for weakening categories.
- Reviewing product profitability, operational efficiencies, automation processes, production capabilities, and marketing campaigns.
- Cost rationalisation, built around operational efficiency and optimisation of resources.
Supply Chain Management
Supplier Audits: Supplier performance review and rating annually.
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Energy saving appliances (table fans, wall fans, stand fans, exhaust fans)
Awards & Recognition
- Brand Excellence Award (2007, 2008, 2009, 2010)
- One of 20 leading brands in Malaysia (SHOWCASE MALAYSIA 2003)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Economic Performance
- Environmental Management
- People
- Outreach
Environmental Achievements
- Implemented energy-saving measures in the head office (natural light, AC auto-off, LED lights), utilized reconditioned battery forklifts in warehouses, introduced energy-saving appliances
- Implemented SOPs to reduce adverse environmental impacts from waste discharge, disposed of hazardous waste through licensed facilities, received no environmental fines or sanctions.
Social Achievements
- Offered internship programs, upheld human rights, promoted a safe and healthy workplace, complied with minimum wage requirements, and promoted freedom of speech.
- Provided various training and safety awareness programs, sponsored Pensonic products for a Family Fun Day, implemented COVID-19 prevention SOPs.
Governance Achievements
- Established an Anti-Bribery and Corruption Policy, implemented a Whistleblowing Policy, maintained transparent and fair business dealings with dealers and customers, recorded zero cases of whistleblowing concerning anti-corruption.
Climate Goals & Targets
Medium-term Goals:
- Expand e-commerce presence, venture abroad in ASEAN, Middle East, Africa, and other regions.
Environmental Challenges
- Supply chain disruptions at the start of 2020 due to the COVID-19 pandemic and lockdowns, resulting in lower revenue.
- The COVID-19 pandemic and MCO disrupted operations, causing office, manufacturing plant, and service center closures.
Mitigation Strategies
- Implemented inventory management and digital marketing strategies to mitigate the impact of the pandemic.
- Resumed operations on May 13, 2020, after complying with relevant SOPs and guidelines.
- Consolidated business units, enhanced e-commerce presence, refined digital marketing strategy, and organized online campaigns.
Supply Chain Management
Supplier Audits: Systematic supplier assessment conducted before engaging a new supplier, based on quality, delivery, cost, and environmental aspects.
Responsible Procurement
- Procuring materials at best cost scales, conforming to environmental requirements, meeting quality standards, and delivering on time at competitive prices.
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Energy-saving appliances (table fans, wall fans, stand fans, exhaust fans), Toush Series Smart Home Appliances
Awards & Recognition
- Putra Most Enterprising Brand of The Year Award (2019)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Economic
- Environmental
- Social
Environmental Achievements
- Implemented a rainwater harvesting system in the head office.
- Encouraged employees to reduce paper usage.
- Used reconditioned battery forklifts in warehouses (reducing CO2 emissions).
Social Achievements
- Launched Circlez Loyalty Programme and App.
- Zero reported injuries in FY2022.
- Donated appliances to flood victims.
- Contributed to a school building fund.
- Pensonic Community Care ‘We Are One’ Campaign distributed necessities to around 3,000 affected families and communities.
Governance Achievements
- Upholds integrity and transparency in operations.
- Complies with Bursa Malaysia Securities Berhad’s Main Market Listing Requirements.
Climate Goals & Targets
Environmental Challenges
- Higher logistic costs and depreciation of Ringgit Malaysia eroded profit before tax.
- Higher inventory holding increased borrowings.
- Volatility of raw material prices due to the Covid-19 pandemic and the Russia-Ukraine conflict.
- Depreciation of Ringgit Malaysia.
Mitigation Strategies
- Adjusted selling prices amidst rising shipping and material costs.
- Stringent cost control measurements.
- Asset rationalisation exercise to unlock and realise the increase in the value of its landed assets.
Supply Chain Management
Responsible Procurement
- Systematic supplier assessment based on quality, delivery, and environment.
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Toush Smart Home Appliances
Awards & Recognition
- Brand Excellence Award
- Putra Brand Award
- Best Brand in Consumer Electrical Appliances
- The Most Promising Brand of the Year
Reporting Period: 2023-06 to 2024-05
Environmental Metrics
Total Energy Consumption:9,126.15 Gj
Water Consumption:14.78 megaliters
Waste Generated:0.292 tons
ESG Focus Areas
- Employee Health & Safety
- Welfare, Benefit and Development
- Energy Management
- Product Design, Safety and features
- Customer service and Experience
- Emission Management
- Waste Management
- Ethics & Code of conduct
- Supply Chain efficiency
- Anti-Corruption
- Environmental Compliance
- Diversity
Environmental Achievements
- Installed rooftop solar panels at Head Office and Manufacturing Plant with a total capacity of 871.2 kWdc, resulting in RM7,950.47 energy savings.
- Implemented rainwater harvesting system.
- Manufacturing Division adopted ISO 14001 for Environmental Management System (EMS).
Social Achievements
- Launched 'Pensonic Friends' initiative, partnering with eight influential personalities for brand promotion.
- Introduced 'Batik Series' home appliances, celebrating Malaysian culture.
- Consistently contributed to various sports events, educational institutions, and charitable programmes.
- Provided spacious living areas and upgraded facilities for foreign workers to comply with the Employee’s Minimum Standards of Housing and Amenities Act 2019.
- Conducted various health and safety training for 32 employees (Forklift training, ERT fire drill and first aid training).
Governance Achievements
- Adopted a Directors’ Fit and Proper Policy.
- Implemented Code of Conduct, Code of Ethics, Anti-Bribery and Anti-Corruption Policy, and Whistleblowing Policy.
- Included sustainability as a criterion in performance evaluations of board members.
Climate Goals & Targets
Environmental Challenges
- Pre-tax loss of RM7.3 million on revenue of RM309.3 million.
- Strategic decision to write down inventories amounting to RM6 million.
- Fluctuations in foreign currency exchange rates.
- Significant delays or defaults in payments by major customers.
- Potential vulnerabilities from fire, flooding, cyber-attacks, and contagious disease outbreaks.
Mitigation Strategies
- Comprehensive review of business processes to streamline operations, cut costs, and boost productivity.
- Intensified branding efforts to strengthen brand recognition and market positioning.
- Natural hedging strategy to mitigate foreign currency exchange risk.
- Thorough evaluation of credit terms and limits, monthly review of ageing reports, and timely recovery actions.
- Investment in advanced infrastructure and robust systems, establishment of well-defined emergency plans.
Supply Chain Management
Supplier Audits: Factory audit before engaging new suppliers; Annual Supplier Evaluation
Responsible Procurement
- Fostering long-term partnerships with suppliers
- Secure and efficient procurement practices
- Lean manufacturing
- Adherence to environmental regulations and compliance standards
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Batik Series home appliances
- Refrigeration appliances with Dual-Inverter Technology
Awards & Recognition
- Gold Award for Best Brand at the Star Outstanding Business Awards (SOBA) 2023
- Silver Award at the Putra Brand Awards 2023