N2N Connect Berhad
Climate Impact & Sustainability Data (2013, 2018, 2019, 2021, 2022, 2023)
Reporting Period: 2013
Environmental Metrics
ESG Focus Areas
- Corporate Social Responsibility
Social Achievements
- Organized a Blood Donation Campaign and encouraged its Group employees to participate as well as the general public.
- Provides practical training for students from various universities and polytechnics under its Industrial Internship Training.
- Provides simulated Stock Games to universities in collaboration with its panel of stockbroking clients in Malaysia, Singapore and Indonesia.
- Visit to an orphanage home and contribution of basic necessities to the home.
Governance Achievements
- The Board strives to achieve the best practices in Corporate Governance as outlined by the Malaysian Code on Corporate Governance 2012.
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Economic Sustainability
- Environmental Sustainability
- Social Sustainability
Environmental Achievements
- Regularly monitors electricity consumption and addresses deviations; uses LED lighting and energy-efficient equipment; emphasizes Reduce, Reuse, Recycle initiatives; promotes e-communication to go paperless.
Social Achievements
- Embraces workforce diversity and inclusion; provides continuous professional development for employees; has a structured leadership development program; provides industrial training to undergraduates; respects customer data privacy in accordance with PDPA 2010; engages in regular community outreach (blood donation campaign).
Governance Achievements
- Adheres to the Malaysian Code on Corporate Governance 2017; established a formal and transparent Directors’ Remuneration Framework; has three main Board Committees (Nomination and Remuneration, Audit, and Option); adopted a Whistleblowing Policy.
Climate Goals & Targets
Environmental Challenges
- Operational and system failures; volatility of the securities and futures market; adequacy of human resources.
Mitigation Strategies
- Vigorous system monitoring, management, and backups; regional diversification to avoid over-reliance on a single market; employee hiring and retention programs, including a Long Term Incentive Plan (LTIP).
Supply Chain Management
Supplier Audits: Regular review of major suppliers
Responsible Procurement
- Seeks local suppliers for procurement requirements.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Bursa Malaysia Securities Berhad’s Sustainability Reporting Guide
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Economic Sustainability
- Social Sustainability
Environmental Achievements
- Regularly monitors electricity consumption and addresses deviations; uses energy-efficient equipment and LED lighting; emphasizes Reduce, Reuse, Recycle initiative; promotes e-communication to reduce paper usage.
Social Achievements
- Embraces workforce diversity and inclusion; invests in employee training and development, including leadership programs and internships; prioritizes cybersecurity and data privacy; organizes Inter-Varsity Stock Challenge to educate future generations; engages in community outreach programs.
Governance Achievements
- Adheres to the Malaysian Code on Corporate Governance 2017; established a formal and transparent Directors’ Remuneration Framework; has an Audit Committee, Nomination and Remuneration Committee, and Option Committee; implemented a Whistleblowing Policy; maintains open communication with stakeholders.
Climate Goals & Targets
Environmental Challenges
- Softer trading activity in the Malaysian securities market leading to lower revenue and profit; global headwinds such as the US-China trade war, Brexit, Hong Kong protests, and the COVID-19 outbreak; volatility of the securities and futures market; adequacy of human resources.
Mitigation Strategies
- Leveraged on Asia e-Broker and Asia Trading Hub to increase cross-border trading income; implemented a Long Term Incentive Plan to retain employees; diversified regional presence to mitigate over-reliance on a particular market; invests in employee hiring, development, and retention programs; explores collaborative opportunities with synergistic companies.
Supply Chain Management
Responsible Procurement
- Seeks local suppliers to ensure products and services meet business requirements.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Bursa Malaysia Securities Berhad’s Sustainability Reporting Guide
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- People
- Community
Environmental Achievements
- Planted neem trees around neighbourhoods to improve soil conditions and reduce climate change effects.
- Reduced energy consumption through monitoring, energy-efficient lighting, and sleep mode for equipment.
- Implemented 3Rs (Reduce, Reuse, Recycle) and office waste recycling programs.
- Made donations to environmental charities.
- Digitised the workplace to reduce paper usage and emissions from travel.
Social Achievements
- Introduced remote working, altered office arrangements, and implemented COVID-19 safety measures.
- Provided employee health and wellbeing benefits.
- Organised training and development programs for over 300 employees.
- Maintained high standards of corporate governance and ethical business conduct.
- Implemented stringent cybersecurity measures and responsible data usage.
- Organised educational events to promote trading literacy.
- Supported the differently-abled through job opportunities and partnerships.
- Hosted blood donation events.
Governance Achievements
- Established a Code of Business Conduct for Contractors & Suppliers.
- Provided corporate governance materials on the website.
- Implemented a Whistleblowing Policy.
- Established a sustainability governance structure (in progress).
Climate Goals & Targets
Environmental Challenges
- Reduction in trading activity due to slowdown in the Malaysian market.
- Staff retention challenges due to a recovering job market.
- Additional costs associated with a lawsuit against ex-staff for intellectual property breach.
Mitigation Strategies
- Investing in diversifying revenue streams regionally and by solution.
- Implementing employee incentive programs (Long-Term Incentive Plan).
- Enhanced security framework, additional controls, and new policy measures to protect intellectual property.
Supply Chain Management
Supplier Audits: Regular review of major suppliers
Responsible Procurement
- Code of Business Conduct for Contractors & Suppliers
Climate-Related Risks & Opportunities
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Planted neem trees to improve soil conditions and rehabilitate degraded land
- Reduced energy consumption through monitoring, energy-efficient lighting, and equipment sleep mode
- Implemented a hybrid working model to reduce greenhouse gas emissions from commuting
- Partnered with LovelyDisabledHome for office waste recycling and job opportunities for the differently-abled
Social Achievements
- Organized Inter-Varsity Stock Challenge to promote trading literacy
- Provided 80+ internships since 2007
- Actively worked with LovelyDisabledHome to provide job opportunities for individuals with disabilities since 2016
- Organized blood donation events three times a year
- Donated to charities and NGOs
Governance Achievements
- Established a Code of Business Conduct for Contractors & Suppliers
- Developed a robust cybersecurity framework compliant with legal obligations and industry standards (e.g., Personal Data Protection Act 2010, ISO27001:2013)
- Upholding high standards of corporate governance with materials available on the corporate website (Board Charter, Code of Business Conduct, Corporate Governance Reports, Whistleblowing Policy, etc.)
Climate Goals & Targets
Environmental Challenges
- Lower transaction-based revenue due to normalized trading momentum in Bursa Malaysia and global market volatility
- Retaining and attracting talents in the IT industry
- Economic risks related to global growth and market conditions
- Protecting intellectual property
Mitigation Strategies
- Regional growth in new client acquisition and projects, particularly in Hong Kong SAR, China
- Development of a next-generation trading platform with ultra-low latency capabilities
- Diversification into digital creative services and cloud services (IaaS and PaaS)
- Competitive remuneration schemes and share option schemes for employees
- Legal measures and operational controls to protect intellectual property
Supply Chain Management
Supplier Audits: Regular review of major suppliers
Responsible Procurement
- Code of Business Conduct for Contractors & Suppliers
Climate-Related Risks & Opportunities
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Planted neem trees to improve soil conditions and reduce climate change effects
- Reduced office waste through 3Rs practices and recycling programs
- Reduced energy consumption by monitoring usage, using energy-efficient lighting, and digitizing the workplace
Social Achievements
- Reinstated incentive trips for top-performing staff
- Undertook office renovations to improve work environment
- Provided healthcare benefits to employees (medical, hospitalization, dental, optical)
- Offered fresh fruits to promote healthy lifestyles
- Organized training and development programs for 400+ employees
- Provided 90+ internships since 2007
- Partnered with LovelyDisabledHome for waste recycling and job opportunities for the differently-abled
- Organized blood donation events three times a year
- Made donations to charities addressing disaster relief, hunger, poverty, and education
Governance Achievements
- Established a Code of Business Conduct for Contractors & Suppliers
- Developed various corporate governance materials (available on website)
- Implemented stringent cybersecurity measures and responsible data handling
- Upholds high standards of corporate governance, transparency, advocacy, engagement, and inclusivity
Climate Goals & Targets
Environmental Challenges
- Global geopolitical tensions and market uncertainties impacting trading activities
- Closure of broking houses in Vietnam, Singapore, and Hong Kong
- Rise of FinTech brokers in Malaysia posing challenges for traditional brokers
- Global economic slowdown anticipated in 2024
- Economic challenges in Malaysia and China impacting revenue
Mitigation Strategies
- Strategic acquisition of IronHorse Asia Sdn Bhd
- Investments in Network & Infrastructure segment to offer cloud computing
- Enhancements to trading systems with high-speed and low-latency capabilities
- Development of new algorithmic trading and next-generation platform
- Introduction of an advanced low-latency matching engine for the grey market
- Establishment of a robust market data hub in China
- Rollout of new editions of trading solutions with advanced features (eKYC, AMLA, multi-market trading)
- Internal restructuring of N2N Group of Companies to optimize operations
Supply Chain Management
Supplier Audits: Regular review of major suppliers
Responsible Procurement
- Code of Business Conduct for Contractors & Suppliers