United Finance Company SAOG
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Corporate Social Responsibility
- Environmental matters
- Social responsibility
- Economic development
- Technological innovation
- Human capital
Social Achievements
- 90% Omanisation during the year 2023.
- Launched a ‘brand ambassadors programme’ (planned for 2024) to support individuals with compelling personal ambitions.
- Upgraded CSR program to connect with people in need through charities (planned for 2024).
Governance Achievements
- Full compliance with CBO/CMA guidelines on corporate governance.
- Implementation of advanced core banking system (on track).
Climate Goals & Targets
Medium-term Goals:
- Evolving into a forward-thinking Finance Powerhouse, harnessing technology to foster a dynamic value-exchange ecosystem.
Short-term Goals:
- Optimization of collection processes to minimize delinquencies and impaired loans.
- Elevating customer experience through innovation and personalization.
Environmental Challenges
- Global economic uncertainties impacting the financial sector.
- Volatile oil prices, geopolitical tensions, and the pace of global recovery from the pandemic.
- Competition from other GCC countries.
- Potential skills shortage in Oman’s workforce.
- Threat of cyber-attacks.
- Interest rate risk due to mismatches in the re-pricing dates of assets and liabilities.
Mitigation Strategies
- Refined exposure to various sectors, reducing lending in high-risk areas (construction) and focusing on lower-risk sectors (hydrocarbon) in line with Vision 2040.
- Meticulous evaluation of loan portfolio based on repayment histories, income spreads, and delinquency rates.
- Refined credit criteria incorporating market feedback and risk review reports.
- Stringent security coverage framework for loans (financed assets, receivables, collateral assets, mortgages, personal guarantees).
- Conservative liability management policies to ensure meeting obligations even in adverse situations.
- Increased focus on corporate fixed deposits to manage liquidity and NIMs.
- Robust internal audit function and compliance function.
- Regular review and update of policy and procedure manuals.
- Implementation of advanced software solutions to improve efficiency, enhance customer service, and secure operations.
- Robust Disaster Recovery (DR) infrastructure and Business Continuity Plan (BCP).
- Minimizing the gap in the re-pricing profile of assets and liabilities and exploring alternate risk management strategies.
- Matching the tenure of assets and liabilities by availing long-term funds from lenders at fixed interest rates.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Acute weather events (hurricanes, floods, wildfires)
- Longer-term climate shifts (higher temperatures, heat waves, droughts, rising sea levels)
Transition Risks
- Changes to laws and regulations
- Litigation
- Shifts in supply and demand
Reporting Standards
Frameworks Used: CBO circular no. BM/932, CMA regulations, CMA Code of Corporate Governance
Third-party Assurance: EY