Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Ethics
• People
• Value

Environmental Achievements

• Achieved a Gaïa Rating of 81/100 in 2021 (steadily improving for 4 years)
• Conducted a Group-level carbon assessment, setting a baseline for reduction targets.
• Seven countries committed to switching business vehicles from petrol to hybrid or electric.
• France committed to stopping flights for business seminars.
• Installed 3 beehives on the roof of the Group Headquarters, producing 30kg of honey in 2021.
• Planted 2,000 trees in 2021 through the Blossom Engagement initiative.

Social Achievements

• Improved employee satisfaction (Devomood survey: 4.11/5 in France, 7.9/10 globally in early 2022 survey)
• Glassdoor rating of 4/5.
• Launched a paid leave donation program in France.
• Implemented various wellbeing and supportive programs in different countries (e.g., sport and culture programs in Denmark).
• 1587 days of employee engagement supporting 41 NGOs through the Devoteam Foundation.

Governance Achievements

• Ecovadis GOLD label awarded in March 2022.
• CDP grade of C in 2021.
• Implemented an ethics whistleblowing system.
• 366 employees completed anti-corruption training (86% completion rate).
• 91% of selected employees signed the Code of Conduct.

Climate Goals & Targets

Environmental Challenges

• Consultant attrition (13.4% attrition rate in 2021)
• Work-life imbalance
• Data breaches
• Competition in the IT sector
• Technological downgrading

Mitigation Strategies

• Investment in employee training and certification.
• Implementation of security measures to protect data.
• Development of remote working guidelines and support.
• Implementation of the “Eagle for Value” operating model to manage salary and career expectations.
• Focus on innovation and strategic partnerships.

Supply Chain Management

Responsible Procurement

• ISO 20400 certified purchasing department
• CSR questionnaire and Responsible Supplier Commitment Charter

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, UN Global Compact, SDGs

Certifications: ISO 9001 (Belgium, Germany, Italy, Spain, Portugal, UK), ISO 27001 (Germany, Italy, UK, Portugal), Ecovadis Gold

UN Sustainable Development Goals

• 4
• 5
• 7
• 8
• 9
• 10
• 11
• 12
• 13
• 15
• 16
• 17

The report details how various initiatives contribute to these goals.

Awards & Recognition

• AWS Migration Partner of the Year 2021 (France)
• 2021 Partner of the Year France (Microsoft)
• Global Partner Award 2021 (ServiceNow)
• Implementation Partner of the Year 20/21 (Salesforce)

Environmental Metrics

ESG Focus Areas

• Value
• Environment
• Ethics
• People

Environmental Achievements

• Measured Group-level carbon footprint for the first time (38,239 tCO2e)
• Set a Net-Zero target for 2030
• ISO 14001 certification in France and the UK
• 30 carbon hackers trained to encourage eco-responsible behavior
• New Green IT training available

Social Achievements

• Supported 35 NGOs with 1,300 days of skills donations
• Launched Devoteam Foundation internationally, engaging employees in 14 countries
• Improved employee rating on working conditions (8.1/10)
• Increased employee certifications (5,249)
• 66,000+ days of training

Governance Achievements

• Ecovadis GOLD label awarded
• Updated Code of Conduct signed by nearly 400 top managers
• Improved Cybervadis security assessment score (951/1000 in France)
• Implemented anti-corruption training
• Established a whistleblowing alert system

Climate Goals & Targets

Environmental Challenges

• Climate change impacts
• Data breaches and cyberattacks
• Talent shortage
• Economic downturn
• Increasing attrition rate

Mitigation Strategies

• Net-Zero strategy and SBTi commitment
• Enhanced information security measures
• Investment in employee training and development
• Risk management plan
• Action plan to address attrition (career, people management, compensation, and assignment)

Supply Chain Management

Supplier Audits: 62% of top 50 French suppliers assessed on CSR criteria in 2022

Responsible Procurement

• Responsible Supplier Commitment Charter
• CSR questionnaire for suppliers
• Integration of CSR criteria into RFPs

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, UN Global Compact, Sustainable Development Goals (SDGs)

Certifications: ISO 9001, ISO 27001, ISO 14001

Third-party Assurance: Grant Thornton

UN Sustainable Development Goals

• SDG 4 (Quality Education)
• SDG 5 (Gender Equality)
• SDG 8 (Decent Work and Economic Growth)
• SDG 10 (Reduced Inequalities)
• SDG 13 (Climate Action)

Initiatives contributing to these goals are detailed throughout the report.

Sustainable Products & Innovation

• Sustainable IT offerings

Awards & Recognition

• Ecovadis GOLD label

Environmental Metrics

ESG Focus Areas

• Value
• Environment
• Ethics
• People

Environmental Achievements

• 12% CO2e emission reduction vs 2022
• 31,165 tCO2e in 2023
• Halved business travel emissions vs 2022

Social Achievements

• Launched a new Sustainable IT learning program, 800 Devoteamers certified
• Formalized Group Human Rights policy
• Consolidated support to nonprofits in 10+ countries

Governance Achievements

• Updated Code of Conduct
• Created a GenAI Charter
• Increased number of ethics alerts showing increased awareness

Climate Goals & Targets

Environmental Challenges

• Talent shortage
• Data breach risk and cybersecurity incidents
• Deteriorating economic conditions
• New environmental regulations
• Increasing emissions linked to company car use

Mitigation Strategies

• New Group sustainable travel policy and office moves
• Submission of near-term and long-term targets to SBTi
• Implementation of sustainable purchase policy
• Embedding sustainability by design in all delivery activities
• Country-specific roadmaps for emission reduction
• Reviewing company car policy
• Increased requirements on providers' reduction pathways

Supply Chain Management

Supplier Audits: 35% of top 60 suppliers assessed on CSR criteria at Group level

Responsible Procurement

• Sustainable Purchase Charter
• CSR questionnaire for suppliers
• Integration of CO2 criteria when selecting providers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, UN Global Compact, SBTi

Certifications: Ecovadis Platinum, ISO 9001, ISO 14001, ISO 27001, ISO 37001, Cybervadis 885/1000 (FR)

Third-party Assurance: Grant Thornton

UN Sustainable Development Goals

• 1
• 3
• 4
• 5
• 8
• 9
• 10
• 11
• 12
• 13
• 14
• 15
• 16
• 17

Initiatives contributing to various SDGs

Sustainable Products & Innovation

• Sustainable IT offers
• Carbon Footprint Analyser

Awards & Recognition

• Ecovadis Platinum
• Various partner awards