Climate Change Data

Nordlo Group AB

Climate Impact & Sustainability Data (2022)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:8616 tCO2e
Scope 1 Emissions:73.6 tCO2e
Scope 2 Emissions:155.6 tCO2e
Scope 3 Emissions:8386.5 tCO2e
Renewable Energy Share:100% (data centers)

ESG Focus Areas

  • Sustainable Offering
  • Sustainable Organisation
  • Sustainable Supply Chain

Environmental Achievements

  • 100% green energy in data centers in Norway and Sweden
  • Expanded climate measurement to include more areas in Scope 3 of the GHG Protocol
  • Climate compensation for 2021 Scope 1, 2, and 3 emissions through the Thor Heyerdahl Climate Park

Social Achievements

  • Increased employee satisfaction (ESI) to 77/100
  • Increased customer satisfaction (CSI) to 4.8/6
  • Launched Nordlo More initiative for inclusion and diversity
  • Training initiative for new arrivals resulting in permanent employment

Governance Achievements

  • Updated code of conduct, whistleblower policy, and digital whistleblower channel
  • Implemented updated supplier policy
  • Supplier follow-up initiated for Swedish operations

Climate Goals & Targets

Long-term Goals:
  • Net-zero carbon footprint
Medium-term Goals:
  • Net-zero carbon footprint
Short-term Goals:
  • Increase eNPS to 31
  • Increase the proportion of female and non-binary managers and operational staff
  • Evaluate and document sustainability perspectives for 5 largest services
  • Define method for measuring GHG footprint of services
  • Define method for measuring average lifespan of utilized hardware

Environmental Challenges

  • Increased cyberattacks globally
  • Review of emissions from data centers and e-waste
  • Lack of diversity in the IT industry
  • Staff turnover slightly higher than normal
Mitigation Strategies
  • Intensive work with employees and customers to increase IT security knowledge and awareness
  • Expanded climate measurement and setting of emission reduction targets in line with SBTi
  • Strategic work to find career paths into the IT industry for women, immigrants, and those changing industries
  • Investments in sustainable leadership and efforts for a good work climate

Supply Chain Management

Responsible Procurement
  • Supplier code of conduct
  • Follow-up of suppliers with large purchase volumes or increased risk of deficiencies

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GHG Protocol, Science Based Targets initiative (SBTi)

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, IEC/ISO 27001:2013, Eco-Lighthouse (Norway)