Climate Change Data

Environmental Metrics

Social Achievements

• Established Deniz Culture and Arts Inc. to support cultural and artistic activities.
• Organized meetings with customers to strengthen customer relations.
• Organized 1,000 training programs for employees, totaling 186,000 hours.

Governance Achievements

• Voluntarily adopted the CMB’s Corporate Governance Principles.
• Increased the number of Board members from five to seven, with three independent members.
• Established an Audit Committee and a Corporate Governance and Nomination Committee, both led by independent Board Members.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Financial Reporting Standards (IFRS)

Third-party Assurance: KPMG International

Environmental Metrics

ESG Focus Areas

• Sustainable Development Goals (SDGs)
• Environmental sustainability
• Social development
• Responsible banking
• Women's entrepreneurship
• SME support
• Agricultural support
• Renewable energy
• Energy efficiency
• Climate change mitigation
• Digitalization
• Innovation
• ESG integration into business processes

Environmental Achievements

• Reduced paper consumption through digitalization (e.g., 97% of customers receive electronic statements, 70% of credit card contracts approved digitally)
• Increased accessibility of branches and ATMs for people with disabilities (branches: 28% to 30%, ATMs: 20% to 21%)
• Supported renewable energy projects with a total installed power of 876 MW
• Secured financing for a 1,348-MW capacity Solar Power Plant (DenizBank share: 168.5 MW)

Social Achievements

• Launched YUVAM Account product for Turkish citizens living abroad
• Provided training in digital marketing, e-commerce, and strategic growth for women entrepreneurs
• Extended loans valued at TL 4.1 billion to 13.2 thousand women-led businesses
• Launched “I’m In” training program for 34 women employees
• Supported SMEs through Supplier Financing System and DBS product
• Provided financing to SMEs adversely affected by the pandemic (USD 60 million from the World Bank)
• Supported the development of the cinema industry and children's opera
• Main sponsor of Wildcats, Turkey's first professional e-sports club
• Global sponsorship of Euroleague Basketball

Governance Achievements

• Established Sustainability Coordination Department in 2021
• Established Sustainability Committee
• Implemented Sustainability Management System
• Integrated ESG perspective into all business processes
• Implemented a Carbon Management System
• Implemented a Waste Management System

Climate Goals & Targets

Environmental Challenges

• Global economic challenges (inflation, tightening financial conditions, geopolitical risks)
• Supply chain disruptions
• High inflation in Turkey
• Tightened lending conditions
• Chip crisis affecting the automotive industry
• Need to adapt to continually updated regulatory requirements

Mitigation Strategies

• Quick adaptation to new banking regulations
• Focus on sustainable and profitable growth
• Diversification of funding sources (e.g., sustainability-linked syndication loans, foreign trade financing)
• Development of innovative financing models for SMEs and agriculture
• Digital transformation to improve efficiency and customer experience
• Strong capital structure and liquidity ratios
• Proactive risk management

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Sustainable Development Goals (SDGs)

Sustainable Products & Innovation

• Producer Card
• Digital banking products
• Sustainability-linked loans

Awards & Recognition

• Bank of the Year Award (Turkey and Western Europe)
• Global Finance Innovators Award
• IDC Awards
• PSM Awards
• EMEA Finance 2021 Achievement Awards
• Verint Global Customer Conference Most Innovative Institution Award
• STP Awards Certificate
• Finance Company Most Wanted to Work for by Young People

Environmental Metrics

ESG Focus Areas

• Renewable Energy
• Energy Efficiency
• Green Buildings
• Clean Transportation
• Pollution Prevention and Control
• Sustainable Water and Wastewater Management
• Environmentally Sustainable Management of Living Natural Resources and Land Use
• Employment Generation
• Programs Designed to Prevent and/or Alleviate Unemployment
• Food Security
• Sustainable Food Systems
• Access to Essential Services

Environmental Achievements

• Issued sustainability-related syndicated loan (USD 840 million) in 2021, with proceeds used to finance sustainable agriculture loans and accessible ATMs and branches.
• Issued two loans (USD 453 million and USD 605 million) in 2022 to provide sustainability training to employees, increase financing to women SMEs, measure the Bank’s carbon footprint, and finance sustainable agriculture.
• Secured USD 530 million equivalent multi-currency ESG-linked syndicated loan in 2023 to support women SMEs and renewable energy investments.

Social Achievements

• Increased financing to women SMEs.
• Provided sustainability training to employees.
• Implemented a dedicated grievance mechanism for addressing sustainability issues, accessible through their website.

Governance Achievements

• Established a Sustainability Committee chaired by the CEO, overseeing the Bank’s sustainability strategy and meeting four times a year.
• The Sustainability Committee meets annually with the Board of Directors to discuss sustainability issues.
• Became a member of the UN Global Compact.

Climate Goals & Targets

Environmental Challenges

• Limited disclosure on responsible sales practices, provision of equal access to financial services, and information security on third-party data processing.
• Limited information on environmental and social application procedures and guidelines covering specific requirements for forestry and paper, and agriculture, fisheries, and aquaculture; no further information is available on guidelines covering energy generation, resource extraction and related infrastructure.
• Limited environmental guidelines for lending and investment banking.

Mitigation Strategies

• Developing a formal Sustainability Strategy by June 2024 with the support of an external consultant.
• Implementing an Environmental & Social Management System (ESMS) to identify, monitor and mitigate social and environmental risks based on IFC Performance Standards, EBRD Performance Requirements and local legislation.
• Conducting E&S risk assessments for loans, with action plans for high-risk loans.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Third-party Assurance: External party validation with ISAE 3000 limited assurance report