Climate Change Data

Environmental Metrics

ESG Focus Areas

• Employee Engagement
• Diversity & Inclusion
• Environmental Sustainability
• Ethical Conduct
• Safety

Environmental Achievements

• Reduced total waste from the London head office by 10%, with 36% of this waste recycled (compared to 34% in 2015).
• Consolidation of 10 warehouses into three, reducing greenhouse gas emissions and energy consumption.
• De-orbited the first Inmarsat-3 satellite.

Social Achievements

• Launched a global Employee Assistance Programme.
• Implemented a cultural change programme in the Maritime Business Unit, monitoring staff feedback on key strategic areas.
• Continued support for Télécoms Sans Frontières ($220,000) and the World Maritime University ($115,000).
• Inmarsat 2020 initiative to shape the company's vision and values.

Governance Achievements

• Completed an internal Board evaluation.
• Implemented a new risk assessment and mitigation process.
• Updated the Group’s risk management policy.
• Strengthened cyber security measures and pursued ISO27001 certification.

Climate Goals & Targets

Environmental Challenges

• Challenging market conditions in maritime and enterprise sectors.
• Pricing pressures across land markets.
• Slowdown in maritime XpressLink service.
• Delays in securing long-term cabin connectivity deals in aviation.
• Geo-political uncertainty.
• Cybersecurity risks.

Mitigation Strategies

• Launched Fleet Xpress, a next-generation maritime connectivity solution.
• Signed strategic agreements with leading maritime distributors.
• Reorganized Enterprise business unit to focus on specific market sectors.
• Increased investment in in-flight connectivity (IFC).
• Successful capital raising ($1 billion).
• Strengthened cyber security measures and enhanced cyber security operations.

Supply Chain Management

Responsible Procurement

• Robust due diligence process for new suppliers.
• Reduced number of suppliers to improve relationships and leverage global spend.
• Commitment to ethical behavior, environmental awareness, and health and safety standards.

Climate-Related Risks & Opportunities

Awards & Recognition

• USG wins 2016 Homeland Security Award
• Maritime shortlisted for SMART4SEA Excellence Award
• Vladimir Maksimov wins posthumous H.E.R.O. Lifetime Achievement Award
• Inmarsat named Global Satellite Operator of the Year
• Inmarsat team awarded Michael Richey Medal
• Joseph Teixeira awarded James L. Oberstar Sentinel of Safety Award
• Global Xpress wins Government Mobility Satcom Innovation award

Environmental Metrics

ESG Focus Areas

• Cyber Security
• Climate Change
• Customer Privacy
• Generation of economic value
• Training and investing in people
• Anti-bribery and corruption
• Inmarsat emissions targets
• Customer energy efficiency
• Equal opportunities, diversity and outreach activities
• Supplier meeting environmental standards
• Renewable Sources
• Supplier screening on social issues
• Water use reduction in operations
• Energy efficiency operations
• Environmental impact of space debris
• Waste in operations
• Charitable giving
• Environmental impact of satellite launches
• Engaging with suppliers to reduce emissions
• Use of raw materials including precious materials
• Development and protection of intellectual property rights
• Public policy and political contributions

Environmental Achievements

• Reduced Scope 1 and 2 emissions by 30% (market-based) from 2018 to 2019.
• Reduced Scope 3 emissions by 29% from 2018 to 2019.
• 54% of electricity used from renewable sources in 2019.
• Significant refurbishment project completed in London Head Office to reduce energy consumption.

Social Achievements

• High Performance Culture programme reached 95% of employees globally.
• Two full annual cycles of ‘Be Your Best’ performance management and development completed.
• Continued conducting tailored webinars and learning workouts to build skills and capabilities.

Governance Achievements

• No material cyber security matters, leaks, theft or loss of customer data in 2019.
• No confirmed incidents of corruption in 2019.
• Whistleblowing policy reviewed and renamed ‘Speak Up’ policy.

Climate Goals & Targets

Environmental Challenges

• Increasing energy consumption due to business growth.
• Challenging industry for a strong pipeline of female talent.
• Climate change risks with a longer time horizon than the business plan timeframe.

Mitigation Strategies

• Switching to renewable electricity supply at London Head Office.
• Replacing energy-intensive chillers with more efficient machines.
• Phasing out the use of generators.
• Implementing diversity and inclusion strategy.
• Integrating climate-related risks and opportunities into risk management processes.
• Undertaking analysis of supply chain emissions.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sustainability will be a consideration in projects, procurements, and awarding contracts from Q3 2020.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Employee Wellbeing
• Diversity & Inclusion
• Environmental Performance
• STEM Education
• Risk Management
• Stakeholder Engagement

Environmental Achievements

• Refreshed STEM educational engagement program, redesigning for the current context and environment. This global offering comprising a range of activities across the early years’ spectrum will be delivered virtually and will extend our reach and participation.

Social Achievements

• Increased employee engagement scores over 2019; positive employee feedback on wellbeing.
• Launched annual market-wide customer feedback surveys (300% increase in responses in 2020).
• Improved supplier payment practices: 87% of suppliers paid on time in 2020 (vs 49% in 2019).
• Comprehensive global outreach program promoting STEM careers to women and girls and tackling social mobility.

Governance Achievements

• Adopted its own Corporate Governance Policy (combining Wates Principles and existing frameworks).
• Focused on reviewing strategic objectives, technology and innovation, budget approval, compliance matters, organizational development review, and new ways of working and wellbeing initiatives.

Climate Goals & Targets

Environmental Challenges

• COVID-19 impact on financial and operational performance, sharp reduction in airline traffic.
• Not enough network capacity.
• Competition – technology disruption, new entrants.
• Protectionism affecting business operations.
• Loss of external customer or supplier.
• Major operational failure.
• Security risk.
• Geo-political, environmental risk, political uncertainty.
• Event leads to sharp reduction of air traffic.
• Spectrum, orbital slots and market access risk.
• Currency risk.
• Satellite launch failures and cost.
• Loss of people and key skills.
• Financing & liquidity.

Mitigation Strategies

• Implemented a three-stage approach (Survive, Reset, Thrive) to manage the COVID-19 crisis.
• Covid-19 Risk Management Group and Covid-19 risk team established.
• Close liaison with third parties to review requirements and plan capacity delivery.
• Launch of GX5 satellite for additional capacity.
• Next-generation Ka-band capacity underway.
• Radio Resource Management Module for improved frequency reuse and efficiency.
• Broad portfolio of products and services, strong partner relationships.
• Investment in new satellites, adaptation of product portfolio.
• Regular customer satisfaction reviews.
• Continuous review and adaptation of strategy to political/economic situations.
• Inmarsat Government operates with a proxy board to manage business in accordance with US requirements.
• Strong relationships with partners, improved contracts and pricing, credit management process.
• High degree of redundancy in satellites and ground network, insurance, disaster recovery plans, cybersecurity investments.
• ISO 27001, List X status, Cyber Essential Plus certifications.
• Financial robustness, diversified portfolio, Brexit committee, Carbon Intelligence support.
• Broad business portfolio, subscription-based pricing model for aviation.
• ITU filings for orbital slots, negotiation with other companies, work with in-country partners.
• Cash flow management, hedging, USD contracts.
• Cooperation with satellite manufacturers and launch companies, insurance, Crisis Management plan.
• People strategy, investment in training and development, recruitment strategies, employee value proposition, Brexit committee, Crisis Management plans, regular engagement surveys.

Supply Chain Management

Responsible Procurement

• Supplier Relationship Management program
• Quarterly business reviews and annual reviews with senior management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Climate Change
• Employee Engagement
• Governance

Environmental Achievements

• Scope 1 and 2 emissions decreased by 21% since 2018 (using the market-based Scope 2 accounting method).
• Science-based targets approved by the Board and submitted for validation to the Science Based Targets initiative (SBTi).

Social Achievements

• Launched annual market-wide customer satisfaction surveys.
• Held three virtual conferences attended by over 1,500 partners.
• Refreshed UK Pension and benefits plans, offering more flexible pension design.

Governance Achievements

• Completed TCFD scenario analysis to assess business resilience under multiple climate scenarios.
• Established Supplier Relationship Management framework with top seven strategic suppliers.
• Announced acquisition by Viasat Inc.

Climate Goals & Targets

Environmental Challenges

• Coronavirus pandemic created operational difficulties and depressed sectors (aviation in particular).
• Component shortages hit the market.
• New, disruptive entrants gained mindshare.
• Geopolitical issues, sanctions, and potential impact on operations.
• Uncertainty around the impact of the Viasat acquisition.

Mitigation Strategies

• Covid-19 Risk Management Group (CVRMG) implemented.
• Procurement and Supply Chain teams worked to find alternative sourcing and re-engineer terminals.
• Strong relationships built with in-country partners.
• Comprehensive engagement and communications plan implemented around the Viasat acquisition.
• Science-based targets set to reduce emissions.

Supply Chain Management

Responsible Procurement

• Supplier code of conduct
• Focus on sustainability

Climate-Related Risks & Opportunities

Physical Risks

• Asset damage from extreme weather
• Service disruption from extreme weather
• Increased energy consumption due to temperature changes

Transition Risks

• Carbon pricing volatility
• Changing customer preferences

Opportunities

• Renewable energy & on-site generation
• Green financing
• New products and markets

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14001, ISO 45001, ISO 27001

Awards & Recognition

• World’s Best Inflight Internet Service Provider
• Gold CSR accreditation
• Top Environment, Social & Governance (ESG) Impact Mobile Innovation
• UTM Service Suppliers
• Railway Technology Awards
• Satellite Network Provider of the Year

Environmental Metrics

ESG Focus Areas

• Governance
• Environmental
• Social

Environmental Achievements

• Gained validation of near-term science-based target (SBT) to reduce emissions by 2030 and set a long-term SBT to reach net zero by 2050.
• I-6 F2 spacecraft launch certified as CarbonNeutral® event.
• Signed the European Space Agency Statement for Responsible Space.

Social Achievements

• Launched two new employee networks: Parents and Carers Network and Military Network.
• Improved average training hours by almost 40%.

Governance Achievements

• No incidents of corruption among employees or business partners.
• No leaks, thefts, or losses of customer data.

Climate Goals & Targets

Environmental Challenges

• Supply chain emissions (Scope 3) represent the largest proportion of carbon emissions.
• Gender diversity challenges.
• Potential risks posed by space debris.

Mitigation Strategies

• Encouraging suppliers to set their own SBTs by 2024.
• Implementing initiatives to improve gender diversity and inclusion.
• Active membership in the Space Data Association to reduce risk of in-orbit collisions.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct; integrating ‘sustainability’ as a weighting into RFI/RFP processes.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events, service disruption, increased energy consumption due to temperature changes.

Transition Risks

• Changing customer preferences, carbon pricing, failure to meet SBTs.

Opportunities

• New markets and revenue from satellite-based solutions enhancing fuel efficiency and route planning; opportunities associated with renewable energy.

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14064-3

Third-party Assurance: External third party (limited assurance)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• eSIMs products reducing logistics and carbon footprint.

Awards & Recognition

• Shortlisted for WM People Top Employer Awards: Best for Family Support, Best for Mental Health, and Best for Diversity and Inclusion.