Integrated Service Technology Inc.
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:22,364.49 tCO2e/year
Scope 1 Emissions:2,503.60 tCO2e/year
Scope 2 Emissions:19,805.17 tCO2e/year
Scope 3 Emissions:55.72 tCO2e/year
Total Energy Consumption:38,909 MWh/year
Water Consumption:68,767 tons/year
Waste Generated:53.62 tons/year
Carbon Intensity:6.94 ton CO2e/NTD million
ESG Focus Areas
- Environmental protection
- Corporate governance
- Social engagement
Environmental Achievements
- Reduced energy consumption by 1,014,838 kWh in 2021 (consolidated), equivalent to a reduction of carbon emissions up to 517 tCO2e.
- Reduced waste and water consumption intensity up to 0.005 and 2.5 tons/NTD million revenue
- No punishment cases due to violation of environmental regulations
Social Achievements
- Actively hired over a hundred unemployed people by 2022.
- Employee turnover rate of 11.4% in 2022 (lower than industry average).
- Average annual learning time per employee of 25 hours in 2022.
- Customer satisfaction > 90%
Governance Achievements
- Passed ISO/IEC 27001 certification, ensuring confidentiality of customer cases.
- Corporate Governance Evaluation result placed in the top 21% to 35% among the TPEx listed companies.
- No violations related to ethical corporate management were identified in 2022.
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero carbon emissions by 2050.
Medium-term Goals:
- Acquiring ISO 50001 third-party certification to establish a mechanism of energy saving and carbon reduction.
- Developing climate-related financial disclosures under TCFD structure.
- Improving reduction of industrial waste and clean production performance through the ISO 14001 environmental risk management and control measures.
- All suppliers implement ESG dissemination of the “Partner Code of Conduct.”
- Increasing the Company’s revenues every year and maintaining good corporate governance mechanism through internal control system.
- Maintaining good corporate governance mechanism through ESG education and training and internal control system.
- Continuously improving employee retention rates and internal customer satisfaction.
- Pursuing the goals of zero accidents and zero injuries.
- Protecting customers’ privacy through continuous measures of information safety risk management and control.
Environmental Challenges
- Global climate change and GHG emissions.
- Maintaining high customer satisfaction.
- Ensuring supply chain resilience.
Mitigation Strategies
- Implementing GHG management and reduction in compliance with national 2050 net-zero emission policies.
- Implementing customer satisfaction surveys and mysterious visitor audits.
- Conducting annual evaluations and on-site assessments of key suppliers, incorporating ESG criteria.
Supply Chain Management
Supplier Audits: 24 suppliers in 2022, 100% qualification rate
Responsible Procurement
- Supplier Code of Conduct
- Information Security Declaration
- Non-Use of Conflict Minerals Declaration
- Supplier Integrity Commitment Letter
- ESG related assessment of new suppliers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Sustainability Reporting Standards, SASB Professional & Commercial Service guide
Certifications: ISO 14001, ISO 45001, ISO/IEC 27001
Third-party Assurance: DQS
UN Sustainable Development Goals
- SDG 4
- SDG 7
- SDG 8
- SDG 12
- SDG 13
- SDG 16
- SDG 17
The report details how various initiatives contribute to these goals.
Awards & Recognition
- 2022 Golden Merchant Award
- 2022 Outstanding E-Invoice Business Entity
- 2021 7th National Industrial Innovation Award
- 2019 5th Taiwan Mittelstand Award
- 2018 36th National Management Excellence Award
- 2011 First Brand Award
- 2009 31st Model of Entrepreneur Award