Climate Change Data

Environmental Metrics

ESG Focus Areas

• Employment
• Human Rights
• Environment
• Supply Chain

Environmental Achievements

• Commitment to reduce energy and water consumption by 20% by 2020

Social Achievements

• Commitment to hiring, engaging and retaining a talented and diverse workforce
• Providing competitive pay and benefits
• Maintaining safe and secure work environments
• Supporting the elimination of workforce discrimination
• Condemning all forms of exploitation of children and forced labor

Governance Achievements

• Establishment of a Global Green Council to set environmental goals and policies
• Annual Legal and Ethical Conduct survey to assess compliance

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Expect suppliers to adhere to all applicable laws and regulations, act with integrity, treat stakeholders fairly, accurately document transactions, respect personal information, avoid bribery, and never compromise ethical standards

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Energy Consumption
• Water Consumption
• Greenhouse Gas Emissions
• Waste Management
• Sustainable Supply Chain
• Associate and Guest Engagement

Environmental Achievements

• Reduced global energy intensity by 9.4% vs. 2007 baseline
• Reduced global water intensity by 9% vs. 2007 baseline
• Lighting retrofits saved 40 million+ kWh of electricity & 30,000 metric tons of Greenhouse Gas Emissions annually
• Chiller diagnostic tool saved 28 million+ kWh in The Americas in 2014
• Reduced energy consumption at Marriott’s data center by 6.8% & water consumption by 10.5% in 2014 vs. 2013
• Demand Response partnerships in the UK saved 80 tons of Greenhouse Gas Emissions annually
• Seven Marriott properties in India source electricity directly from local Wind Energy plants; Bengaluru Marriott Hotel Whitefield uses Wind Power for 65% of its electricity needs
• Amman Marriott Hotel uses solar for 80% of hotel Water Heating needs
• Energy Efficiency projects in The Americas saved 53 million kWh/year
• Nearly 270,000 pounds of used technology diverted from the solid waste stream
• Pounds of Landfill Waste per occupied room in managed North American hotels decreased by 3.1% from 2013 to 2014
• Waste Management efforts diverted 40,000+ tons from the landfill in 2014
• Supplier Ecolab helped reduce waste by 1 million+ lbs

Social Achievements

• Marriott’s annual Associate Engagement survey showed 85% of associates agree that the company is working diligently to Protect the Environment
• Marriott worked with US Government-wide Travel Advisory Committee to provide Sustainable Travel guidance for the US General Services Administration
• The Ritz-Carlton Hotel Company signed on as a founding partner in the United Nations volunteerism initiative Impact2030
• Marriott headquarters associates helped assemble 2,000 hygiene kits using recycled soaps + amenities for Homeless Families with partner Clean the World
• Marriott had the largest number of hotels with the TripAdvisor GreenLeaders badge by year-end 2014
• 1,600+ Marriott properties earned TripAdvisor's GreenLeaders™ badge

Governance Achievements

• Marriott reports annually to the CDP
• Marriott sought and obtained third-party verification (per ISO 14064-3:2006) of 2014 total energy use, water consumption and greenhouse gas (GHG) emissions and Environmental Performance Indicators

Climate Goals & Targets

Environmental Challenges

• Reducing energy and water consumption by 20 percent by 2020
• Empowering hotel development partners to build green hotels
• Greening the multi-billion-dollar supply chain
• Educating and inspiring associates and guests to conserve and preserve
• Addressing environmental challenges through innovative conservation initiatives

Mitigation Strategies

• Implementing various energy and water saving initiatives across hotels globally
• Partnering with organizations and suppliers to promote sustainable practices
• Educating and engaging employees and guests in conservation efforts
• Investing in renewable energy sources
• Implementing waste reduction and recycling programs

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sourcing responsible fibers (minimum 20% recycled content, 100% Forest Stewardship Council certification)
• Working with suppliers like Kimberly-Clark and Ecolab to reduce waste and improve sustainability

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: CDP

Certifications: LEED, ISO 14064-3:2006

Third-party Assurance: Lloyd’s Register LRQA

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Nurture Our World
• Sustain Responsible Operations
• Empower Through Opportunity
• Welcome All and Advance Human Rights

Environmental Achievements

• 1.6 percent decrease in waste-to-landfill per occupied room for managed North American hotels
• 60,800 tons diverted from landfill for managed North American hotels
• 2.4% decrease in global energy intensity per square meter of conditioned space (excluding SPG hotels)

Social Achievements

• 63,140 new hires
• Over 920 locations applied for TakeCare Healthy Hotel Certification (78% of managed hotels, excluding SPG hotels)
• $29M in cash and in-kind contributions to support communities
• More than 755,000 volunteer hours

Governance Achievements

• Annual self-evaluation of the board and its committees
• Enhanced hotel owner due diligence screening process

Climate Goals & Targets

Environmental Challenges

• Traceability challenges in the supply chain due to multiple organizations and international borders
• Data limitations due to the acquisition of Starwood Hotels
• Managing water risks in different regions and drought conditions

Mitigation Strategies

• Working with Avendra and a nonprofit environmental group to conduct risk and opportunity assessments
• Developing a new global program for sustainable seafood with WWF and the Anderson Cabot Center
• Implementing outlier analysis program based on billing data for water usage

Supply Chain Management

Supplier Audits: Annual assessment of approved Marriott FF&E suppliers using the Marriott Sustainability Assessment Program

Responsible Procurement

• Supplier Code of Conduct
• Marriott Sustainability Assessment Program
• Sustainable sourcing goals

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards

Certifications: LEED

Third-party Assurance: Third-party assurance for Scope 1 and 2 greenhouse gas emissions

UN Sustainable Development Goals

• Not disclosed

The report mentions alignment with UN Sustainable Development Goals but doesn't explicitly list them.

Sustainable Products & Innovation

• Sustainable seafood sourcing
• FSC-certified tissue products
• Removal of injected molded foam products

Awards & Recognition

• Aon Hewitt’s Best Employer certification
• Fortune “100 Best Companies to Work For”
• WBENC’s Top Corporation for Women Business Enterprises

Environmental Metrics

ESG Focus Areas

• Nurture Our World
• Sustain Responsible Operations
• Empower Through Opportunity
• Welcome All & Advance Human Rights

Environmental Achievements

• Reduced carbon intensity by 8% from 2016 baseline
• Reduced water intensity by 0.02% from 2016 baseline
• Removed disposable plastic straws and stirrers from more than 6,500 properties
• Replaced small toiletry bottles with larger, pump-topped bottles in more than 1,500 North American hotels
• Avoided 400,000+ tons of CO2e through Juma REDD+ project since 2006
• Planted 100,000 trees through Delta GREENSTAY™ program

Social Achievements

• Invested $2.8+ million in programs and partnerships to develop hospitality skills and opportunity among diverse, at-risk, and underserved communities since 2016
• Achieved gender representation parity among direct reports to CEO
• Trained more than 240,000 associates on human trafficking awareness
• Hired 1,126 veterans
• Hired 100+ refugees through the International Rescue Committee
• Raised $6.4 million for Children’s Miracle Network Hospitals and UNICEF

Governance Achievements

• Established Serve 360 Executive Leadership Council and Serve 360 Advisory Council to oversee sustainability and social impact goals
• 100% Human Rights Campaign® Corporate Equality score for the past five years

Climate Goals & Targets

Environmental Challenges

• Reducing waste-to-landfill intensity
• Reducing food waste
• Achieving 30% renewable electricity use
• Addressing human rights risks in the construction phase
• Managing water risks across the lifecycle of properties

Mitigation Strategies

• Launched new data collection platform (MESH) to enhance data quantity and quality
• Developed programs to increase recycling and reduce plastic, food, and e-waste
• Analyzing opportunity to set a science-based target
• Partnering with industry to address human rights risks in construction
• Implementing water conservation measures and conducting irrigation efficiency audits

Supply Chain Management

Supplier Audits: Annual audits of furniture, fixtures, and equipment suppliers using Marriott Sustainability Assessment Program

Responsible Procurement

• Supplier Conduct Principles
• Marriott Sustainability Assessment Program
• Responsible sourcing of seafood and paper products

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: LEED

Third-party Assurance: Third-party assurance for greenhouse gas emissions, energy, and water performance data

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Larger, pump-topped toiletry bottles
• Recyclable, reusable glass water bottles

Awards & Recognition

• Aon Global Best Employer
• Asia Society’s Distinguished Performance Award
• DiversityInc Top 50 Companies for Diversity
• Many others listed on page 43

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity, and Inclusion
• Human Rights
• Community Engagement
• Responsible Sourcing
• Sustainable Operations

Environmental Achievements

• Reached 36% of properties certified to a recognized sustainability standard (on track for 100% by 2025)
• 8.58% reduction in carbon intensity from 2016 baseline (on track for 30% reduction by 2025)
• Residential-sized amenities program expected to prevent 500 million single-use toiletry bottles annually from landfills
• 64% reduction in annualized food waste in a Leanpath pilot program across 10 European hotels

Social Achievements

• Achieved $6+ million invested in programs supporting hospitality skills and opportunity among diverse groups (ahead of $5 million 2025 goal)
• Reached gender representation parity for global leadership (women represented over 40% of the global top 1,000 leaders)
• Over 725,000 associates received human trafficking awareness training since 2016 (on track for 100% by 2025)
• Spent $995 million with diverse suppliers, exceeding the $500 million goal for women-owned businesses ahead of schedule

Governance Achievements

• Established Serve 360 Executive Leadership Council and Advisory Council to oversee sustainability and social impact goals
• 100% Human Rights Campaign® Corporate Equality Index score for seven consecutive years
• Ranked #1 on DiversityInc’s 2020 Top 50 Companies for Diversity list

Climate Goals & Targets

Environmental Challenges

• 15% water intensity reduction goal behind schedule
• 15 million volunteer hours goal behind schedule
• Challenges in achieving 30% renewable electricity and 95% responsible sourcing in top 10 priority categories (both at the beginning of the journey in 2019)

Mitigation Strategies

• Implemented internal resources and tools for waste reduction, including a food waste diversion poster in 14 languages
• Finalized Leanpath pilot at 10 hotels in Europe, resulting in significant food waste reduction
• Evaluating reporting protocols to track renewable energy
• Achieved internal global alignment on category requirements for responsible sourcing

Supply Chain Management

Supplier Audits: Marriott Sustainability Assessment Program (MSAP) for furniture, fixtures, and equipment suppliers

Responsible Procurement

• Global Procurement Supplier Conduct Guidelines
• Animal Welfare Position Statement
• Responsible Seafood Position Statement
• Procurement 101 training for associates

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events
• Flooding
• Wildfires

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI

Certifications: LEED, BREEAM, Estidama, Audubon Cooperative Sanctuaries, Green Key International

Third-party Assurance: LRQA (for greenhouse gas emissions, energy, and water performance data)

UN Sustainable Development Goals

• Not disclosed

Serve 360 aligns with multiple UN SDGs; details not explicitly listed

Sustainable Products & Innovation

• Residential-sized amenities
• Water dispenser systems

Awards & Recognition

• Kincentric Global Best Employer (six consecutive years)
• DiversityInc Top 50 Companies for Diversity (#1)
• ECPAT-USA Visionary Award (Arne Sorenson)

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity, and Inclusion
• Human Rights
• Responsible Sourcing
• Community Investment
• Associate Wellbeing

Environmental Achievements

• Surpassed carbon intensity reduction target (due to low occupancy, not considered achieved)
• Installed on-site renewable energy solutions at several properties (e.g., solar PV panels)
• Implemented water conservation projects at 66 hotels, estimated to reduce water consumption by approximately 8,233 cubic meters each

Social Achievements

• Accelerated goal to achieve global gender parity in company leadership to 2023 (from 2025)
• Set a goal to have people of color make up at least 25% of U.S. company leadership
• Provided $10 million worth of free hotel stays to frontline healthcare workers
• Donated event space to the American Red Cross for blood drives, resulting in over 14,000 units of blood
• Invested over $8 million in programs and partnerships that develop hospitality skills and opportunity among diverse, at-risk, and underserved communities

Governance Achievements

• Established a Board-level Inclusion and Social Impact Committee to oversee ESG efforts
• Implemented a robust Global Ethics and Compliance program including anti-corruption training and risk assessments
• Established a Technology and Information Security Oversight Committee to oversee information security and privacy risks

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic significantly impacted hotel occupancy, economic performance, and social impact
• Challenges in achieving responsible sourcing goals due to limited supply of responsible products (e.g., cage-free eggs, responsible pork)
• Meeting 2025 water reduction goal challenged by increased water intensity due to low occupancy

Mitigation Strategies

• Implemented rigorous cleaning protocols and safety measures to reduce COVID-19 transmission
• Partnered with organizations to provide support to associates and communities affected by the pandemic
• Engaged with existing suppliers and industry peers to address challenges in responsible sourcing
• Developed and implemented water conservation action plans and projects at properties

Supply Chain Management

Supplier Audits: Approximately 100 existing suppliers completed an assessment in 2020

Responsible Procurement

• Supplier Conduct Guidelines
• Sustainability policy requirements for suppliers
• Engagement on anti-deforestation programs
• Procurement 101 training for associates

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (cyclones, floods)
• Rising mean temperatures
• Changes in precipitation patterns

Transition Risks

• Increased pricing of GHG emissions
• Carbon and fuel taxes

Opportunities

• Move to more efficient buildings
• Participation in renewable energy programs
• Shift in consumer preferences towards sustainable travel

Reporting Standards

Frameworks Used: GRI Standards, SASB recommendations, TCFD recommendations

Certifications: Null

Third-party Assurance: Lloyd’s Register Quality Assurance, Inc.

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• #1 on DiversityInc’s 2020 Top 50 Companies for Diversity list
• 2020 World’s Best Workplaces by Great Place to Work
• Listed on the 2021 Bloomberg Gender-Equality Index
• Named to the Fortune 100 Best Companies to Work For list

Environmental Metrics

ESG Focus Areas

• Food Waste Reduction
• Environmental Conservation
• Social Responsibility
• Community Engagement

Environmental Achievements

• Reduced food waste by 10,456 kg compared to 2020, resulting in a 19,613 kg reduction in CO2 emissions.
• Donated 3,218 kg of surplus food to Scholars of Sustenance, saving 6,674 kg of GHG emissions.
• Donated 580kg of dried oyster shells and 321 kg of dried egg shells.
• Composted 762.29 kg of vegetable and fruit peelings, producing 25kg of nutrient-rich soil.

Social Achievements

• Donated 3,218 kg of surplus food (13,348 servings) to Scholars of Sustenance, supporting those in need.
• Provided 312 hours of onsite training to 208 associates on food waste prevention.
• Partnered with Yindii to reduce food waste and offer discounted meals.

Governance Achievements

• Implemented a food waste reduction program aligned with Marriott's Serve 360 initiative.
• Established and evolved a culture of reducing carbon footprint since October 2018.

Climate Goals & Targets

Environmental Challenges

• Reducing food waste in a challenging year (2021).

Mitigation Strategies

• Implemented Marriott Serve 360 program.
• Partnered with Lightblue Consulting for expertise and implementation support.
• Provided training and capacity building workshops.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Marriott Serve 360

UN Sustainable Development Goals

• Goal 12: Responsible Consumption and Production

Food waste reduction initiatives contribute to reducing food loss and waste.

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity, and Inclusion
• Human Rights
• Responsible Sourcing
• Community Impact
• Associate Well-being
• Governance
• Data Privacy and Cybersecurity

Environmental Achievements

• 24.6% Global Reduction in Carbon Emissions per Square Meter of Conditioned Space from 2016 Baseline
• 12.9% Global Reduction in Energy Consumption per Square Meter of Conditioned Space from 2016 Baseline
• 6.3% Global Reduction in Water Consumption per Occupied Room from 2016 Baseline
• Approximately 90% of Marriott’s premium and select brands implemented residential-sized bath amenities (larger pump-topped bottles)
• Over 5,500 EV chargers installed at Marriott properties worldwide

Social Achievements

• Trained one million Marriott associates in human trafficking awareness
• Donated human trafficking awareness training for use in the broader hospitality workforce (nearly 850,000 hotel workers completed the training)
• Marriott and The J. Willard and Alice S. Marriott Foundation collectively provided over $5 million to relief efforts
• Marriott hotels throughout Europe hired more than 650 individuals impacted by the war in Ukraine
• Invested in offering Marriott’s foundational learning programs in multiple languages
• 85% overall associate engagement score in the 2022 Marriott Associate Engagement Survey

Governance Achievements

• Established a dedicated Inclusion & Social Impact Committee (ISIC) at the Board of Directors level
• Implemented a global ethics and compliance program including anti-corruption, anti-money-laundering, antitrust, and global trade sanctions policies and training
• Maintained a robust data privacy program with standard operating procedures, policies, and guidelines

Climate Goals & Targets

Environmental Challenges

• Supply chain challenges related to responsible sourcing of products (e.g., cage-free eggs, responsible pork)
• Meeting renewable energy goals (behind schedule)
• Meeting water reduction goals (behind schedule)
• Meeting waste reduction goals (behind schedule)
• Climate-related risks (extreme weather, sea-level rise)
• Human trafficking

Mitigation Strategies

• Updated cage-free eggs strategy to focus on key “fast-track markets”,
• Established fast-track markets for responsible pork sourcing
• Analyzing onsite renewable energy viability for solar installations
• Exploring opportunities to reduce water consumption
• Implementing the Hotel Waste Measurement Methodology (HWMM)
• Using the Marriott Infrastructure Resilience and Adaptation (MIRA) framework to evaluate climate-related risks
• Mandating human trafficking awareness training and collaborating with industry partners to combat human trafficking

Supply Chain Management

Supplier Audits: 95% of contracted spend with applicable manufacturers and 90% of contracted spend with applicable distributors within Marriott’s top 10 categories completed EcoVadis assessment; 73% of manufacturers and 64% of distributors completed the EcoVadis assessment

Responsible Procurement

• Supplier conduct guidelines
• EcoVadis assessment
• Sustainability policy requirements
• Procurement 101 training for associates

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather
• Natural disasters
• Rising sea levels
• Extreme temperatures
• Water shortages
• Fires
• Droughts

Transition Risks

• Changes in laws and regulations related to climate change and sustainability
• Changing consumer preferences
• Increased operating and compliance costs

Opportunities

• Increased efficiencies
• Resiliency
• Meeting stakeholder needs
• Reduced energy consumption and costs
• Increased market share

Reporting Standards

Frameworks Used: GRI Standards, SASB, TCFD

Certifications: LEED, BREEAM, Estidama, Audubon

Third-party Assurance: LRQA

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Residential-sized bath amenities
• Smart thermostats
• Heat pumps

Awards & Recognition

• Fortune 100 Best Companies to Work For
• Great Place to Work
• DiversityInc Hall of Fame
• Best Places to Work for LGBTQ+ Equality
• Best Places to Work for Disability Inclusion
• Bloomberg Gender Equality Index
• U.S. Green Building Council’s Leadership Awards
• Fitwel® 3-star certification for headquarters campus