Climate Change Data

Environmental Metrics

ESG Focus Areas

• Quality of life for seniors
• Quality of life for employees
• Environmental impact reduction

Environmental Achievements

• Reduced carbon intensity to 136 tonnes of CO2 equivalent per million euros of revenue (compared to STOXX600 average of 250 tonnes)
• Achieved 72% green electricity

Social Achievements

• Collected over 30,000 client and relative reviews via WeDoxa platform
• Achieved a 94/100 gender equality index
• Provided over 19,604 training courses
• Nearly 1,400 employees subscribed to the corporate mutual fund

Governance Achievements

• Established a Mission Committee with diverse expertise
• Appointed RSE France (APAVE Group) as an independent third-party auditor

Climate Goals & Targets

Environmental Challenges

• Shortage of caregivers
• Reducing carbon emissions requires significant changes in working methods and production models

Mitigation Strategies

• Exploring innovative approaches to remuneration, work organization, and training to address caregiver shortage
• Implementing a low-carbon roadmap aligned with the 1.5°C target

Supply Chain Management

Responsible Procurement

• Responsible Purchasing Charter

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Third-party Assurance: RSE France (APAVE Group)

Environmental Metrics

ESG Focus Areas

• Human rights and fundamental freedoms
• Health and safety of people
• Environment
• Quality of care
• Workforce well-being
• Data privacy
• Cybersecurity
• Corruption
• Environmental impact (carbon emissions, energy, water, waste)

Environmental Achievements

• 75% renewable electricity in 2022, aiming for 100% in 2023
• Reduction of food waste through partnerships (TooGoodToGo)
• Reduction in DASRI waste (France: threefold reduction from spring to December 2022; Belgium: ~1 ton reduction from 2020 to 2022)
• Implementation of energy sobriety plan in France

Social Achievements

• 94% score on gender equality index in 2022 across four main countries
• Partnership with MadeinTH in France to support employees with disabilities
• Implementation of equality plan in Spain
• 80% of residents have an updated personalized support plan (PAP)
• 79% of residents without physical restraint in 2022
• 46% of residents not taking psychoactive medication in 2022
• Mandatory training on good treatment in all subsidiaries
• Reduction in workplace accidents (frequency rate of 29 in 2022)

Governance Achievements

• Formalization of an anti-corruption policy in France (May 2022)
• Anti-corruption policy in place in Italy since 2018
• Implementation of a formalized IT security policy in 2022
• Establishment of an external security operations center (SOC)
• 100% of IT suppliers handling sensitive data signed cybersecurity charter
• 91% of purchases in France from suppliers adhering to the Responsible Purchasing Charter in 2022
• Implementation of RGPD compliance measures (varying percentages of managers and employees trained across countries)

Climate Goals & Targets

Environmental Challenges

• Non-compliance with eight fundamental conventions of the International Labour Organization
• Risk of mistreatment of clients
• Deficiencies in the quality of care
• Occupational risks
• Shortage of medical personnel
• Epidemics and pandemics
• Food contamination and water quality
• Insecurity of establishments
• Violation of data confidentiality regulations
• Cyberattacks
• Corruption
• Environmental impact of Colisée's activities
• Risks related to purchases

Mitigation Strategies

• Ethics charter for all employees
• Regular audits and controls
• Action plans to mitigate risks
• Whistleblower mechanisms
• Training programs
• Partnerships with external organizations
• Investment in equipment and technology
• Continuous improvement processes

Supply Chain Management

Supplier Audits: Visits to main food suppliers in Belgium

Responsible Procurement

• Responsible Purchasing Charter (France)
• Similar document for subcontractors (Belgium)
• Collaboration with suppliers on carbon footprint reduction plans

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Human rights and fundamental freedoms
• Health and safety
• Environment

Environmental Achievements

• 89% renewable electricity in 2023 (including guarantees of origin, solar panels)
• 62% of total catering expenditure on responsible food products (local, organic, labeled) in 2023
• Reduction of greenhouse gas emissions to 185 kt eq. CO2 in 2023

Social Achievements

• 93 consolidated index of professional equality between women and men in 2023 across all subsidiaries
• 85% of residents have an updated personalized support plan every six months in 2023
• 80% of residents have an updated Mini Nutritional Assessment (MNA®) in 2023
• 82% of residents without physical restraint in 2023
• 39% of residents do not take psychoactive drugs in 2023
• 13.7% of employees followed a certifying or diploma training course in 2023
• 20% increase in median monthly salary in France between 2019 and 2023

Governance Achievements

• Implementation of a common ethical charter across all subsidiaries
• Implementation of an anti-corruption e-learning module for high-risk employees
• 100% of management committee members completed the anti-corruption e-learning in 2023
• Implementation of a data protection policy compliant with GDPR
• Implementation of a cybersecurity policy and annual audits

Climate Goals & Targets

Environmental Challenges

• Non-compliance with the eight fundamental conventions of the International Labour Organization
• Risk of mistreatment of clients
• Deficiencies in the quality of care
• Occupational risks
• Staff shortages
• Epidemics and pandemics
• Food contamination and water quality
• Insecurity of establishments
• Violation of data confidentiality regulations
• Cyberattacks
• Corruption
• Environmental impact of Colisée's activities
• Impact of climate change on Colisée's activities
• Risks related to purchases

Mitigation Strategies

• Ethical charter, internal controls, audits, training, partnerships with employment and integration associations, establishment of a European Works Council (EWC), personalized support plans, Mini Nutritional Assessment (MNA®), reduction of physical restraint, reduction of psychoactive medication, traceability of care acts, specific actions in each subsidiary, identification of occupational risks through internal and external audits, ISO 45001 certification in Spain, prevention of psychological risks through awareness campaigns, audits, and psychological support, employee skills development, diversification of recruitment channels, continuity of care through the “essential mode” and “intervention team”, procedures for epidemics and pandemics, HACCP approach and health control plan for food safety, water quality analysis, regular checks for building safety, GDPR compliance measures, cybersecurity investments, cyber insurance, anti-corruption program, ethical charter, e-learning, low-carbon strategy, actions to reduce the environmental impact of food, energy consumption, mobility, and waste, responsible purchasing charter, measures to mitigate climate risks (thermal insulation, cooling/air conditioning, safety measures)

Supply Chain Management

Supplier Audits: 82% of expenditure in Belgium, 85% in France, and 82% in Spain was with suppliers who signed the responsible purchasing charter (January-April 2024)

Responsible Procurement

• Responsible Purchasing Charter

Climate-Related Risks & Opportunities

Physical Risks

• Heat waves, drought, floods, and storms