Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social Responsibilities
• Corporate Governance

Environmental Achievements

• Reduced paper consumption by over 70% per package with e-waybills, saving approximately 50,000 tons of paper in 2018.
• Used more than 3 million biodegradable packing bags.
• Reduced annual carbon dioxide emissions by approximately 44,184 tons through the use of high-capacity trailer trucks.
• Promoted the use of electric vehicles for pick-up and delivery.

Social Achievements

• Established a sound work safety management system, carrying out 16,859 safety checks with a 96.6% hazard correction rate.
• Implemented three delivery safety systems (Real-name System, Open-box Inspection System, and Machine Inspection System) to ensure delivery safety.
• Offered 937 lectures (online and offline) encompassing 40,539 hours and reaching 66,761 participants in employee training programs.
• Created a “dual-track” promotion system for employee career advancement.
• Supported economic development in impoverished rural areas through initiatives like the “express delivery + red dates” model.

Governance Achievements

• Established three committees under the board of directors: an audit committee, a compensation committee, and a nominating and corporate governance committee.
• Adopted a code of business conduct and ethics applicable to directors, officers, and employees.

Climate Goals & Targets

Environmental Challenges

• Wasted resources and environmental pollution from the rapid development of the express delivery industry.
• Lack of a comprehensive system to protect the rights and interests of couriers.

Mitigation Strategies

• Implementing a sustainable development concept called “green express delivery”, focusing on energy conservation, environmental protection, and emission reduction.
• Developing employee-centric policies to protect the rights and interests of its staff, including fair compensation, benefits, and career advancement opportunities.

Supply Chain Management

Responsible Procurement

• Purchasing environmentally-friendly packaging cartons, woven bags, and sealing tapes.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4, CASS-CSR4.0, GB/T36001-2015

Awards & Recognition

• 2018 Chinese Express Delivery Industry's Dark Horse Award
• 2018 Chinese Express Industry's Technological Innovation Award
• 2018 Chinese Express Delivery Industry's Contribution Award
• Five-Star Fleet
• 2018 Annual Top 100 Chinese Logistics Enterprises
• 2018 Annual Award as an Innovative and Entrepreneurial Talent Team in Qingpu District
• 2018 Annual New Power Award as a Pioneer of Technological Innovation
• 2018 Annual Top 100 Outstanding Enterprises in Qingpu District
• 2018 Chinese Express Delivery Industry's Social Responsibility Award
• 2018 Annual Influential Zhejiang Merchant
• 2018 Chinese Express Delivery Industry's Mulan Award
• Specialized and Innovative

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Corporate Governance
• Employee Rights
• Social Responsibility

Environmental Achievements

• Reduced paper consumption by 45% with single-label system compared to double-label system.
• Achieved 99.93% electronic waybill usage rate by the end of 2020.
• Reduced waste by approximately 81,000 tons by using reusable eco-friendly packaging bags.
• Reduced fuel consumption by approximately 55% and pollutant emissions by over 70% through the use of high-capacity trailer trucks.

Social Achievements

• Implemented employee policies promoting equal employment, equal pay, gender equality, and the formation of labor unions.
• Established ZTO Academy for employee training and development.
• Reduced loss-time accident rate for three consecutive years.

Governance Achievements

• Established an ESG committee under the board of directors.
• Implemented a supplier portal system with 22 suppliers and 165 companies.
• Implemented strict internal controls and anti-corruption training.

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Published a code of conduct for suppliers, emphasizing compliance, honesty, and trustworthiness.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed