Climate Change Data

Environmental Metrics

ESG Focus Areas

• Labour practices
• Operating practices
• Environmental protection

Environmental Achievements

• Reduced paper consumption by 4%
• Reduced electricity consumption by 1% in Hong Kong office
• Replaced traditional fluorescent tubes and light bulbs with energy-efficient LED and T5 fluorescent tubes
• Implemented Green Procurement Policy preferring products with energy labels and RoHS compliance

Social Achievements

• Granted ISO 20000-1:2011 certification for excellence in human resources service management
• Awarded “Partner Employer Award” for providing internship opportunities to local students
• Organized Learning Forums for knowledge exchange among employees
• Organized various outdoor activities and health talks for employees
• Employees devoted 297 volunteering hours

Governance Achievements

• Outlined operating principles in “Code of Business Conduct Policy” to mitigate bribery and corruption risk
• Offered anonymous whistleblowing channels
• Complied with all relevant laws and regulations in relation to anti-corruption

Climate Goals & Targets

Environmental Challenges

• Minimizing environmental impact of business operations
• Reducing paper and energy consumption
• Managing hazardous waste

Mitigation Strategies

• Implemented initiatives in Hong Kong office to improve environmental performance (e.g., stopping paper cups and plastic stirrers, encouraging email communication, adopting pull printing)
• Developed Green Procurement Policy
• Regularly reviewed and updated Employee Handbooks and labour policies
• Established formal grievance procedure
• Implemented “Information Security Policy” to minimize information leakage risk

Supply Chain Management

Responsible Procurement

• Green Procurement Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 20000-1:2011 (HRMS service team)

Sustainable Products & Innovation

• HRMS (reduced paper consumption)

Awards & Recognition

• Partner Employer Award (2017)
• The 6th Outstanding Corporate Social Responsibility Award (2017)
• Caring Certificate (2017)

Environmental Metrics

ESG Focus Areas

• Employment and labour practices
• Operating practices
• Corporate governance
• Contribution to community
• Environmental protection

Environmental Achievements

• Reduced electricity consumption by over 23,000 kWh
• Adopted FSC certified and 100% recycled paper in certain departments
• Increased proportion of vegetarian dishes in corporate parties
• Promoted “Green Monday” to encourage less meat consumption
• Selected seasonal and local fruits for periodic fruit distribution

Social Achievements

• Launched “C&T Social Caring Star Award & Incentive Scheme” to encourage volunteerism
• Organized various recreational activities for staff and their families (movie night, buffet dinner, hiking, charity run)
• Participated in Sowers Action Challenging 12 Hours, Oxfam Rice Event, and MSF Day
• Organized home visits to distribute mooncakes to elderly living alone
• Awarded “Partner Employer Award” for providing internship opportunities to local students and graduates

Governance Achievements

• Implemented stricter safety rules in “Occupational Safety and Health Policy”
• Invited the Independent Commission Against Corruption to conduct anti-corruption trainings
• Established a formal grievance procedure for employee complaints
• Complied with all relevant laws and regulations in relation to anti-corruption

Climate Goals & Targets

Environmental Challenges

• Minimizing environmental impact of business operations
• Maintaining a safe working environment
• Ensuring ethical conduct and compliance
• Reducing paper consumption despite business needs

Mitigation Strategies

• Implemented Green Procurement Policy
• Introduced Green Guidelines
• Provided tableware sets and thermal mugs to minimize disposables
• Used smaller-sized bottled water upon request
• Regular safety inspections and fire drills
• Anti-corruption training
• Formal grievance procedure
• Eco-friendly printing practices

Supply Chain Management

Responsible Procurement

• Green Procurement Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 20000-1:20111 (HRMS), Wastewi$e Label (Hong Kong Green Organisation), Energywi$e Label (Hong Kong Green Organisation), Caring Company (Hong Kong Council of Social Service), Industry Care (Federation of Hong Kong Industries), Fair Trade Corporate Label – Bronze (Fair Trade Hong Kong)

Awards & Recognition

• Caring Company (5 consecutive years)
• Industry Cares Certificate (2 consecutive years)
• Partner Employer Award
• Fair Trade Corporate Label – Bronze
• EnergyWi$e and WasteWi$e Certificates

Environmental Metrics

ESG Focus Areas

• Employee well-being
• Business integrity
• Environmental protection

Environmental Achievements

• Reduced electricity consumption by 3% in Hong Kong office and 6% in Mainland China offices.
• Reduced paper usage by 8%.
• Implemented green initiatives such as Green Month Campaign (Barter Trade, Green Eating, Upcycling Workshop, Coastal Clean-up), and replaced traditional light bulbs with energy-efficient LEDs.
• Awarded “Wastewi$e Certificate” and “Energywi$e Certificate” by the Hong Kong Green Organisation Certification.

Social Achievements

• Organized team building activities for management.
• Held a workplace wellness workshop and a talk with Occupational Safety and Health Council.
• Organized various activities to promote employee health and well-being (hikes, movie night, fruit distribution, Vegetarian Day, wealth management seminar).
• Extended the “C&T Social Caring Star Award & Incentive Scheme”, promoting community participation and contributing over 200 volunteering hours.
• Participated in eight donation programs and donated around HK$14,000 to different associations.
• Awarded the Caring Company certificate by the Hong Kong Council of Social Service for five consecutive years.

Governance Achievements

• Outlined operating principles in “Code of Business Conduct Policy” to mitigate bribery and corruption risk.
• Organized anti-corruption trainings for staff.
• Established anonymous whistleblowing channels.
• Complied with all relevant laws and regulations in relation to anti-corruption.
• Updated Privacy Statement and Personal Information Collection Statement to comply with the Personal Data (Privacy) Ordinance.

Climate Goals & Targets

Environmental Challenges

• Growing demand for electricity due to business expansion.
• Waste generation and negative recycling habits in the workplace.

Mitigation Strategies

• Implemented a time zone system with automatic on/off schedules for lighting and operated electrical appliances only during office hours.
• Removed under-the-desk bins and replaced them with centralized smart collection bins.
• Implemented stringent paper use control and draft paper collection.

Supply Chain Management

Responsible Procurement

• Green Procurement Policy (preference for energy-labeled products, RoHS compliance, less packing, greater durability)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: HKEX Environmental, Social and Governance Reporting Guide

Certifications: ISO 20000-1:2011, Wastewi$e Certificate, Energywi$e Certificate

Awards & Recognition

• Caring Company certificate
• Certificate of Merit of the HSBC Living Business ESG Awards
• Certificate of Merit of the HSBC Living Business ESG Awards
• Industry Cares Certificate
• Partner Employer Award
• Energywi$e Certificate
• Wastewi$e Certificate

Environmental Metrics

ESG Focus Areas

• Employment and labour practices
• Operating practices
• Corporate governance
• Contribution to community
• Environmental conservation
• Nurturing talent
• Community contribution

Environmental Achievements

• Introduced Jira, a cloud-based project management software tool, for workflow improvement leading to a paperless office.
• Continued to be a Bronze Corporate Member of Green Council.
• Implemented various measures to encourage employees to conserve resources and reduce wastage.
• Received Gold Seal for Business Resilience & Community Contribution Awards and Anti-Epidemic Hygiene Measures Certification.

Social Achievements

• Provided competitive remuneration packages, including full-paid sick leave, maternity leave, and paternity leave.
• Offered regular training, development programs, and training sponsorship to employees.
• Organized team-building and staff activities.
• Implemented a formal grievance procedure.
• Received the “Partner Employer Award” for seven consecutive years.
• Participated in the Life & Career Education Mentorship Project (LEAP).
• Honored with three consecutive years of the “Happy Company Label”.

Governance Achievements

• Outlined operating principles in the “Code of Business Conduct Policy” to mitigate bribery and corruption risk.
• Organized anti-corruption trainings to directors and staff.
• Offered anonymous whistleblowing channels for employees.
• Complied with all relevant laws and regulations in relation to anti-corruption.

Climate Goals & Targets

Environmental Challenges

• Climate change related risks: Urban heat island effect, more frequent extreme weather events, and more frequent natural disasters.
• Climate change related risks: Local carbon emission targets and stakeholders’ expectation on the Group’s climate change commitments.

Mitigation Strategies

• Maintaining comfortable temperature in office, replacing and cleaning air filters, enhancing staff awareness of heat stress, reorganising work schedule, using level 1 energy label equipment.
• Arranging work-from-home or flexible working hours, equipping with a backup power supply, monitoring window safety.
• Establishing a business continuity plan, closely following government’s and international’s guidelines, actively joining in industry forums or seminars.
• Setting up carbon emissions targets and reduction plans, conducting comprehensive carbon audits, replacing low energy-efficient devices, procuring energy efficient/environmental friendly products/services.
• Participating in charters/programmes/recognitions, constantly communicating with stakeholders.

Supply Chain Management

Supplier Audits: 46 new suppliers evaluated

Responsible Procurement

• Procurement policy and procedures to standardize supplier selection and minimize risks.
• Priority given to suppliers using eco-friendly products and services.
• Selection of suppliers with good track records and no material violations of regulations and business ethics.

Climate-Related Risks & Opportunities

Physical Risks

• Urban heat island effect
• Extreme weather events
• Natural disasters

Transition Risks

• Local carbon emission targets
• Stakeholders’ expectations on climate change commitments

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: Energywi$e and Wastewi$e (since 2017), Hong Kong Green Organisation (HKGO), EcoPartner certificate in the BOCHK Corporate Environmental Leadership Award (two consecutive years), Anti-Epidemic Hygiene Measures Certification

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 8
• Goal 13

Goal 8: Promoting sustainable and inclusive economic growth. Goal 13: Combating climate change.

Sustainable Products & Innovation

• VITOVA EIM (paperless platform)

Awards & Recognition

• Partner Employer Award
• Social Capital Builder Award 2020
• Caring Company Award 2020/21
• Happy Company Label
• EcoPartner certificate in the BOCHK Corporate Environmental Leadership Award

Environmental Metrics

ESG Focus Areas

• Nurturing Talent
• Environmental Conservation
• Community Contribution
• Supply Chain Management

Environmental Achievements

• Implemented various measures to encourage employees to conserve resources and reduce wastage, including recycling programs, use of reusable utensils, and promotion of a paperless office.
• Slight decrease in electricity consumption in 2022 due to energy-saving measures.

Social Achievements

• Provided approximately 860 hours of training to employees with financial support.
• Organized employee engagement and sustainability workshops.
• Maintained a satisfactory health and safety performance with zero employee fatalities and no work-related injuries reported in 2022 and the previous three years.

Governance Achievements

• Established an ESG governance mechanism defining roles for the Board, top management, and ESG Working Group.
• Provided anti-corruption training to directors and staff.
• Complied with all relevant laws and regulations, resulting in no confirmed incidents of corruption in 2022.

Climate Goals & Targets

Environmental Challenges

• Urban heat island effect leading to higher energy costs and lower productivity.
• Increased occurrence of extreme weather events causing operational delays and damage to facilities.
• More natural disasters potentially suspending operations and damaging facilities.
• Policy and regulatory changes increasing operational costs to meet carbon emission requirements.
• Market and reputation risks due to stakeholder expectations on climate change commitments.

Mitigation Strategies

• Maintaining a comfortable office temperature, replacing air filters, raising awareness of heat stress, reorganizing work schedules, and using energy-efficient equipment.
• Arranging work-from-home options, equipping backup power supply, and monitoring window safety.
• Establishing a business continuity plan, following government guidelines on climate change, and participating in industry forums.
• Setting carbon emission targets and reduction plans, conducting carbon audits, replacing low energy-efficient devices, and procuring energy-efficient products.
• Participating in charters and programs to demonstrate commitments and communicating with stakeholders.

Supply Chain Management

Supplier Audits: 30

Responsible Procurement

• Sustainable procurement guidelines
• Regular review and adoption of up-to-date supplier code of conducts
• Prioritization of suppliers offering eco-friendly products and services.

Climate-Related Risks & Opportunities

Physical Risks

• Urban heat island effect
• Extreme weather events
• Natural disasters

Transition Risks

• Policy and regulatory changes
• Market and reputation risks

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: Caring Company, Partner Employer Award, Industry Cares, Energywi$e Certificate, Wastewi$e Certificate, Happy Company, Energy Saving Charter and 4Ts Charter, Mental Health Workplace Charter, Business Resilience and Community Contribution Awards, Anti-Epidemic Hygiene Measures Certification Scheme, Green Council Corporate Membership – Bronze Membership, Joyful workplace Occupational Health Award, InnoESG Prize

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 8
• SDG 13
• SDG 17
• SDG 12

Initiatives align with UN SDGs related to decent work, climate action, partnerships for the goals, and responsible consumption and production.

Sustainable Products & Innovation

• ProSmart EPM (helping customers reduce paper usage)

Awards & Recognition

• Caring Company (since 2015)
• Partner Employer Award (since 2015)
• Industry Cares (since 2017)
• Energywi$e Certificate (since 2018)
• Wastewi$e Certificate (since 2018)
• Happy Company (since 2019)
• Energy Saving Charter and 4Ts Charter (since 2020)
• Mental Health Workplace Charter (since 2021)
• Business Resilience and Community Contribution Awards (since 2021)
• Anti-Epidemic Hygiene Measures Certification Scheme (since 2021)
• Green Council Corporate Membership – Bronze Membership (since 2021)
• Joyful workplace Occupational Health Award (2020 & 2022)
• InnoESG Prize (2022)

Environmental Metrics

ESG Focus Areas

• Nurturing Talent
• Environmental Conservation
• Community Contribution
• Supply Chain Management

Environmental Achievements

• Fully transitioned to using 100% Post-Consumer Waste (PCW) Paper for printing purposes in Hong Kong office.
• Established an energy consumption target to reduce absolute consumption by 25% by 2030, with 2023 as the base year.

Social Achievements

• Provided over HK$163,000 of financial sponsorship for employee training during the reporting year.
• Organised a series of employee engagement workshops that attracted over 60 staff members.

Governance Achievements

• Implemented a robust ESG governance mechanism with Board oversight, top management guidance, and an ESG Working Group.
• Provided anti-corruption training to directors and staff.

Climate Goals & Targets

Environmental Challenges

• Climate change related physical risks (urban heat island effect, extreme weather events, natural disasters)
• Climate change related transition risks (policy and regulatory changes, market and reputation)
• Supply chain disruptions due to geopolitical events

Mitigation Strategies

• Maintaining comfortable office temperature, replacing air filters, enhancing staff awareness of heat stress, reorganising work schedules, using energy-efficient equipment.
• Arranging work-from-home options, equipping backup power supply, monitoring window safety, establishing a business continuity plan, following government guidelines, participating in industry forums.
• Prioritising local suppliers, focusing on eco-friendly products and services, implementing a zero-tolerance policy towards bribery and corruption.

Supply Chain Management

Supplier Audits: 26 suppliers underwent performance evaluations (2023)

Responsible Procurement

• Sustainable procurement guidelines
• Regular review and adoption of up-to-date supplier code of conducts
• Prioritizing suppliers who offer eco-friendly products and services

Climate-Related Risks & Opportunities

Physical Risks

• Urban Heat Island Effect
• Extreme Weather Events
• Natural Disasters

Transition Risks

• Policy and Regulatory Changes
• Market and Reputation Risks

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide

Certifications: Energywi$e Certificate, Wastewi$e Certificate, Hong Kong Green Organisation, Happy Company, Energy Saving Charter and 4Ts Charter, Mental Health Workplace Charter, Green Council Corporate Membership – Bronze Membership, HSBC Living Business ESG Award, Hong Kong Awards for Environmental Excellence, InnoESG Prize, UNSDG Achievement Award Hong Kong, Green Office Label and Eco-Healthy Workplace Label, Racial Diversity and Inclusion Charter for Employers, Business Sector Integrity Charter

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 8: Decent Work and Economic Growth
• SDG 13: Climate Action
• SDG 17: Partnerships for the Goals
• SDG 12: Responsible Consumption and Production

C&T's initiatives in talent development, environmental conservation, community contribution, and supply chain management contribute to these goals.

Sustainable Products & Innovation

• ProSmart

Awards & Recognition

• Caring Company
• Partner Employer Award
• Industry Cares
• Energywi$e Certificate
• Wastewi$e Certificate
• Hong Kong Green Organisation
• Happy Company
• Energy Saving Charter and 4Ts Charter
• Mental Health Workplace Charter
• Green Council Corporate Membership – Bronze Membership
• HSBC Living Business ESG Award
• Hong Kong Awards for Environmental Excellence
• InnoESG Prize
• UNSDG Achievement Award Hong Kong
• Green Office Label and Eco-Healthy Workplace Label
• Racial Diversity and Inclusion Charter for Employers
• Business Sector Integrity Charter