Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Obtained ISO 14001:2015 certification for environmental management systems at PT Suryacipta Swadaya and PT Surya Energi Parahita.
• Suryacipta received the highest score in the application of the Eco-Industrial Park principle among 11 industrial estates in Indonesia evaluated by UNIDO.
• Gran Melia Jakarta and Melia Bali Hotel received EarthCheck certificates for sustainability in the tourism sector.

Social Achievements

• Implemented various social development activities for the community.
• Established a corporate social responsibility policy.
• Implemented HR quality improvement programs, including internal and external training programs.
• Maintained an acceptable employee turnover rate.
• Upholds human rights and ensures no child labor or forced labor practices.

Governance Achievements

• Consistently improved corporate governance practices.
• Complied with all applicable laws and regulations.
• Implemented a risk management system.
• Established a Code of Conduct and Corporate Culture.
• No administrative sanctions were imposed by Capital Market Authority or Other Authorities.

Climate Goals & Targets

Environmental Challenges

• Significant slowdown in business activities due to the Covid-19 pandemic and related restrictions (mobility restrictions, physical distancing, visa restrictions).
• Decline in revenues from construction and hospitality sectors.
• Investors postponed land purchases in industrial estates.
• Decreased hotel occupancy rates.

Mitigation Strategies

• Prioritized completion of ongoing projects.
• Maintained cash flow.
• Improved cost efficiencies.
• Provided excellent customer service.
• Increased stakeholder trust.
• Implemented strategies for survival, growth, and transformation in each business unit.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Tempo Contributor Award 2020 - The Most Country Contributor
• CSR Award from Karawang Regency Administration
• BLUE Proper Rating Certificate for 2018-2019
• Jabar Caang CSR Program Partner Award
• Four-Star Rating Award from Forbes Travel Guide (Banyan Tree Ungasan Bali)
• Top 13 hotels featuring rooms with private pools award (Banyan Tree Ungasan Bali)
• Nominated for the World Travel award as the leading Resort Villa in Bali in 2020 (Banyan Tree Ungasan Bali)
• Leading Luxury Resort in Indonesia Award (Banyan Tree Ungasan Bali)
• Travelers’ Choice Award 2020 (Banyan Tree Ungasan Bali)
• New Normal Certification Award in Tourism (Banyan Tree Ungasan Bali)
• New Normal Certification in Tourism (Melia Bali Hotel)
• Covid-19 Mitigation Award for Hotelier (Melia Bali Hotel)
• CHSE (Clean, Health, Safety and Environmental) Certification (Melia Bali Hotel)
• Travelife Gold Certification for Sustainable Accommodation (Melia Bali Hotel)
• Health & Safety Protocol (Gran Meliã Jakarta)
• Energy Saving Program (Gran Meliã Jakarta)

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Environmental Performance
• Social Performance
• Governance

Environmental Achievements

• Received Blue PROPER award for property business unit PT Suryacipta Swadaya (Suryacipta)
• ISO 14001:2015 certification for property business units PT Suryacipta Swadaya and PT Surya Energi Parahita, and construction business unit PT Nusa Raya Cipta Tbk
• EarthCheck Master Certified for Melia Bali Hotel and EarthCheck Gold Certified for Gran Melia Jakarta and Jumana Bali Ungasan Resort
• Increased solar panel capacity to 218 kWp
• Reduced electricity consumption and carbon emissions through various initiatives (e.g., LED lighting, inverter ACs)

Social Achievements

• Zero fatalities in 2022
• 19,992 total training hours for employees in 2022
• Rp1,245,370,265 spent on CSR activities in 2022
• Improved customer satisfaction survey scores (90.76%)

Governance Achievements

• No cases of ethical violations or corruption in 2022
• Implementation of ISO 31000:2018 Risk Management System
• Active monitoring of regulatory changes

Climate Goals & Targets

Environmental Challenges

• Diverse range of partners and suppliers requiring understanding of sustainability context
• Dependence on natural resources for operations
• Stricter building design requirements
• Maintaining customer confidence during the COVID-19 pandemic
• Rising raw material costs and interest rates
• Unstable economic conditions
• Coordination challenges with residents and managing community relations
• Climate change risks affecting financial conditions
• Changes in laws and regulations
• Human resource capabilities

Mitigation Strategies

• Increased efficiency and cost-effective raw material selection
• Cash flow arrangements for fund reserves
• Community management and allocation of time for coordination and advocacy
• Replanting, energy efficiency calculations, and use of environmentally friendly technologies
• Active monitoring of regulatory changes and adjustments
• Training and competency improvement for all employees
• Implementing the Policy Direction Strategy and Sustainability Pillars
• Collaboration with stakeholders to maintain raw material supply and smooth operations

Supply Chain Management

Supplier Audits: Periodic

Responsible Procurement

• Involvement of local suppliers
• Corporate Governance Guideline and Code of Conduct
• Partnerships agreements to set selling prices
• Preference for suppliers with ISO 14001 and ISO 45001 certifications and environmentally friendly products

Climate-Related Risks & Opportunities

Physical Risks

• Floods and other natural disasters

Transition Risks

• Sustainable building design standards affecting construction costs
• Energy efficiency and green building requiring higher construction costs

Opportunities

• Long-term efficiency and operational cost savings from sustainable building design
• Development of sustainable construction services

Reporting Standards

Frameworks Used: GRI Standards 2021, POJK No. 51/POJK.03/2017, SEOJK No. 16/SEOJK.04/2021

Certifications: ISO 14001:2015, ISO 45001:2018, EarthCheck Master Certified, EarthCheck Gold Certified

Third-party Assurance: Not disclosed

Sustainable Products & Innovation

• Subang Smartpolitan (smart and sustainable city)
• Green building designs
• Use of biodegradable materials

Awards & Recognition

• Numerous awards for hotels (Gran Melia Jakarta, Melia Bali Hotel, Batiqa Hotels)
• PROPER Biru for Suryacipta
• INDI 4.0 award for Suryacipta

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Environmental Performance
• Social Performance
• Governance

Environmental Achievements

• Achieved Blue PROPER for PT Suryacipta Swadaya (SCS) and Melia Bali Hotel (MBH)
• Electricity savings of 172.8 kWh/day by replacing 375 garden lamps with 5-watt LED lamps
• Electricity savings of 146.25 kWh/day by replacing 800 bathroom lamps in guest rooms with 5-watt LED lamps
• Renewable energy utilization reaching 1 MW by tenants in Suryacipta City of Industry in Karawang
• Installation of 198 kWp of solar panels across various locations

Social Achievements

• Increase in employee training hours by >100%
• 22 SSIA employees participated in a volunteering program to help build one house for one less fortunate family in Margamulya Village
• Provided educational scholarships to four SMK Suryacipta Vocational School students since 2010
• Participated in the Bosco Charity Dinner “Noble Devotion” donation program

Governance Achievements

• Launched a new corporate culture named “TRUE”, comprising “Trustworthiness”, “Customer Focus”, and “Strive for Excellence”
• No cases of ethical violations in 2023
• No cases of corruption or gratuities in 2023

Climate Goals & Targets

Environmental Challenges

• Need for diverse partner and supplier engagement to understand sustainability context across three business pillars (property, construction, hospitality)
• Property and construction sectors' dependence on natural resources requiring sustainable, environmentally friendly materials
• Stricter building design requirements challenging the balance between economic, environmental, social, and technological aspects
• Challenges in the supply of environmentally friendly materials due to limited suppliers and high costs
• Challenges in finding suppliers already implementing sustainability in their operations

Mitigation Strategies

• Revisions to audit checklists to reflect field conditions
• Daily operational meetings to address field challenges
• Chemical handling training for the team
• Innovations offered to customers (e.g., environmentally friendly materials)
• Ensuring products meet safety standards (SNI ISO 9001:2015)
• Customer satisfaction surveys for feedback
• Approaching partners and suppliers to explain the importance of sustainability
• Regular Improvement Opportunities (IMPOPS) meetings
• Periodic training to maintain service quality
• Preventive and planned maintenance for hotel equipment
• Operational audits and MEP inspections
• Regular OHS meetings and walkthroughs
• Implementation of HACCP standards for food management
• Periodic supplier audits

Supply Chain Management

Supplier Audits: Periodic audits conducted to ensure compliance with standards (e.g., HACCP)

Responsible Procurement

• Supplier Code of Conduct
• Optimal procurement based on needs
• Fair, open, competitive, and transparent procurement
• Preference for suppliers with ISO 14001 and ISO 45001 certifications and environmentally friendly products

Climate-Related Risks & Opportunities

Physical Risks

• Floods and other natural disasters

Transition Risks

• Sustainable building design standards impacting construction costs and technology investment

Opportunities

• Development of sustainable construction services
• Long-term efficiency gains and operational cost savings from sustainable building design

Reporting Standards

Frameworks Used: GRI Standards 2021, POJK No. 51/POJK.03/2017, SEOJK No. 16/SEOJK.04/2021

Certifications: ISO 14001:2015, ISO 45001:2018, Greenship Associate (2017), Greenship Professional (2018)

Third-party Assurance: SR Asia Indonesia

UN Sustainable Development Goals

• Not disclosed

The report mentions support for the Sustainable Development Goals (SDGs) but does not specify which goals.

Sustainable Products & Innovation

• Use of QR codes for hotel services, internet-based technology in Subang Smartpolitan, H Mobile app for guest feedback, biodegradable materials

Awards & Recognition

• Third Best Company in the Industrial Estate Emission Reporting Category from the Ministry of Industry
• Various awards for hotels and resorts