Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainable Economic Growth
• Customer Focus
• R&D and Innovation
• Supply Chain Management
• Occupational Health and Safety
• Employee Development and Talent Management
• Environmental Responsibility
• Social Responsibility
• Corporate Governance

Environmental Achievements

• Increased environmental investments by 18% in 2019 compared to 2017
• Decreased carbon intensity
• Recycled all non-hazardous waste generated
• Achieved high levels of water and energy savings at Ak-Pres Hendek Factory (LEED certified)
• Aktoy Plaza building LEED Gold certified
• ISO 14001 certification at Ak-Pres Bursa, Toksan Bursa, and Gebze facilities

Social Achievements

• Increased employee numbers by 53% from 2017 to 2019
• Decreased work accidents by 53% despite employee increase
• Improved employee satisfaction by 55% and employee loyalty by 34% compared to 2017
• Employee satisfaction at 80% and eagerness at 73% in 2019
• Toyota Plaza Aktoy received “Best Employers of Turkey 2020” Award
• Provided 14,330 hours of OHS training in 2019 (average 10 hours per employee)
• Organized social events to maintain high employee motivation
• Supported social responsibility projects and encouraged employee participation

Governance Achievements

• Strengthened corporate governance approach to achieve 2025 Strategic Goals
• Established Ethics Committee, Early Risk Assessment Committee, Internal Audit Committee, and Corporate Governance Committee
• Implemented a performance management system for both white-collar and blue-collar employees
• 89% of Ethics Line notifications resolved in 2018-2019
• ISO 27001 Information Security Management System certificate obtained in 2020

Climate Goals & Targets

Environmental Challenges

• Global climate change risks affecting energy consumption and carbon-intensive production
• Information security and confidentiality risks due to increased data and information use
• Maintaining high quality standards and customer satisfaction in a rapidly changing automotive industry

Mitigation Strategies

• Implemented energy efficiency projects to reduce carbon emissions and costs
• Prioritized information security and customer confidentiality through policies and ISO 27001 certification
• Focused on R&D and innovation to meet customer demands and adapt to changing conditions
• Implemented sustainable practices in supply chain management and conducted supplier audits

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Preliminary Evaluation Form
• Supplier Handbook
• Supplier Principles (including human rights, child labor prevention, forced labor prevention, discrimination, and occupational health and safety)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: ISO 14001, ISO 45001, ISO 27001 (2020), LEED (Ak-Pres Hendek Factory, Aktoy Plaza)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 8 (Decent work and economic growth)
• SDG 9 (Industry, innovation, and infrastructure)
• SDG 12 (Responsible consumption and production)
• SDG 13 (Climate action)
• SDG 5 (Gender equality)
• SDG 10 (Reduced inequalities)

The company's activities contribute to these SDGs through sustainable economic growth, innovation, responsible production, climate action, gender equality, and reduced inequalities.

Sustainable Products & Innovation

• Products that contribute to the sustainability performance of customers

Awards & Recognition

• Toyota Plaza Aktoy received “Best Employers of Turkey 2020” Award
• Toyota Plaza Aktoy received 2019 Customer Satisfaction After Sales Second Prize

Environmental Metrics

ESG Focus Areas

• Climate Crisis
• R&D and Innovation
• Occupational Health and Safety
• Efficient Use of Raw Materials
• Customer Satisfaction
• Corporate Governance
• Employee Productivity and Satisfaction
• Human Rights
• Social and Environmental Conditions in the Supply Chain

Environmental Achievements

• Reduced greenhouse gas emissions (7,841 metric tons in 2020 to 8,139 metric tons in 2021)
• Implemented energy-efficient equipment and technologies, leading to lower energy consumption and carbon emissions
• Achieved LEED certification for Ak-Pres Hendek Factory and LEED Gold for Aktoy HQ
• Reduced hazardous waste yearly
• Implemented reverse osmosis system at Ak-Pres Hendek factory to reduce water consumption
• Rainwater harvesting at Toksan Bursa, Toksan Gebze, and Ak-Pres Bursa factories
• Zero Waste Certification for Ak-Pres, Toksan, Akteknik, and Aktoy facilities

Social Achievements

• Achieved “Great Place To Work” certificate and award for Toyota Plaza Aktoy and Toksan companies
• Increased employee training hours by 86% compared to 2019 (51,000 hours in 2021)
• Improved employee satisfaction through surveys, meetings, and a corporate communication portal
• Organized social events and provided benefits like private health insurance and flexible working hours
• Supported LÖSEV Donation Campaign with 51% employee participation in 2021
• Provided educational support for children of employees

Governance Achievements

• Established a Sustainability and Climate Change policy aligned with the European Green Deal
• Set a goal of net zero carbon emissions by 2050 for all factories
• Implemented ISO 22301 Business Continuity Management System
• 100% resolution rate for notifications made to the Ethics Hotline
• Improved ECOVADIS score, placing in the top 20% of world rankings

Climate Goals & Targets

Environmental Challenges

• Pandemic and resulting supply chain disruptions
• Climate crisis and its impacts (extreme weather events, resource scarcity)
• Rapid technological changes in the automotive industry

Mitigation Strategies

• Corporate Risk Management approach and digital infrastructure investments
• Agile transformation to adapt to changing industry conditions
• Investments in products and processes to address customer needs in the shift towards zero-emission vehicles
• R&D and innovation to develop sustainable products and technologies
• Sustainable business models to reduce environmental impact
• ISO certifications (IATF 16949, ISO 14001, ISO 45001, ISO 50001, ISO 27001)

Supply Chain Management

Responsible Procurement

• Preliminary Supplier Evaluation Form
• Supplier Handbook and Supplier Principles (covering human rights, child labor, forced labor, non-discrimination, occupational health and safety, and environmental protection)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Shift towards zero-emission vehicles

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: ISO 14001, ISO 45001, ISO 50001 (Akpres and Toksan factories), ISO 27001 (Ak-Pres and Toksan)

UN Sustainable Development Goals

• Goal 5: Gender equality
• Goal 8: Decent work and economic growth
• Goal 9: Industry, innovation and infrastructure
• Goal 12: Responsible consumption and production
• Goal 13: Climate action

The report details how various initiatives contribute to these goals.

Sustainable Products & Innovation

• Products that help reduce carbon footprints
• Energy-efficient products

Awards & Recognition

• Five Stevie® Awards in Sales & Customer Service
• Gold award in "Business Development Achievement of the Year" and "Sales Distinction of the Year - Industrial & Manufacturing"
• Silver award in "Customer Service Achievement"
• Bronze award in "Sales Management Team of the Year" and "Sales Growth Achievement of the Year"
• Toyota cost management gold award
• Toyota Regional Contribution Award
• Three awards at Toyota’s Dealer Awards (Aktoy Motorlu Araçlar)
• Merit grade at the International Safety Awards (Ak-Pres)