Climate Change Data

Environmental Metrics

ESG Focus Areas

• People development
• Inclusion & diversity
• Community engagement
• Environment & climate
• Business ethics
• Security & privacy

Environmental Achievements

• Opened 10 new sites, 1 with environmental certification
• Reduced business travel through strict travel policy and approval process

Social Achievements

• 92% Code of Business Conduct training completion rate for recertified and new employees
• Rollout of a new operating model to improve working conditions (pilot phase in several markets)

Governance Achievements

• No confirmed incidents of corruption or bribery
• Implemented a framework of policies, procedures, and guidelines to support cybersecurity compliance

Climate Goals & Targets

Environmental Challenges

• High Scope 3 emissions from employee commuting
• High Scope 3 emissions from business travel
• High energy consumption in operations (Scope 2)
• Large concentration of operations in emerging markets with limited renewable energy sources
• Negative environmental impact from acquisition and use of IT equipment
• Negative environmental impact from e-waste
• High attrition rates in the sector
• Potential financial risks from inability to attract and retain employees
• Potential negative impacts on human rights in the supply chain (temporary agencies/staffing and subcontractors)
• Risk of data theft or leakage
• Risk of ransomware attacks

Mitigation Strategies

• Developing a new climate strategy with firm emission reduction targets (to be finalized in first half of 2024)
• Selecting environmentally certified buildings when possible and working with landlords to increase renewable energy sources
• Implementing sound environmental practices such as waste recycling
• Strict travel policy and rigorous approval process to minimize business travel
• Strengthening positive impacts to attract, support, develop, and retain employees
• Implementing a new operating model to improve working conditions
• Focusing efforts on temporary agencies/staffing and subcontractors to ensure compliance with Supplier Code of Business Conduct
• Implementing a framework of policies, procedures, and guidelines to support cybersecurity compliance
• Regular training programs for all employees on security and data protection
• Risk-based approach to define countermeasures against cyber threats
• Internal phishing tests to assess readiness to combat cyber-attacks

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Business Conduct (SCoBC)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Potential financial impact of failing to transition to a lower carbon and resilient economy

Opportunities

• Developing a sound environmental strategy and firm targets for reducing environmental impact

Reporting Standards

Frameworks Used: EU Corporate Sustainability Reporting Directive (CSRD), European Sustainability Reporting Standard (ESRS)

Certifications: Null

Third-party Assurance: EY Sweden AB (FAR’s auditing standard RevR 12)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed