Climate Change Data

Environmental Metrics

ESG Focus Areas

• Altruism
• Will-Centric Public Interest Capitalism
• Stakeholder engagement (consumers, clients, employees, partners, shareholders, society, and the global environment)

Social Achievements

• Launched “One P’s,” a social contribution activity support program, with 178 participants contributing 1,046 hours in its first year.

Governance Achievements

• Established a corporate governance system designed to accelerate decision-making, ensure proper business execution, and increase efficiency and transparency.
• Implemented a corporate officer system to enhance management soundness and efficiency.

Climate Goals & Targets

Environmental Challenges

• Creating services that resonate with people worldwide.
• Establishing a globally trusted brand image.
• Creating systems to support 100 LIFULL companies.
• Accelerating development toward 100 LIFULL companies.
• Using LIFULL HOME’S counter to build an omni-channel presence.
• Handling new technology.
• Handling cyber security.
• Cultivating human resources.

Mitigation Strategies

• Expanding the network of affiliated offices to 40,000.
• Switching to a pay-per-inquiry pricing model.
• Implementing detailed follow-ups with affiliates.
• Incorporating overseas development companies into the Group (e.g., Vietnam Creative Consulting Co., Ltd.).
• Establishing LIFULL Lab (formerly Littel Laboratory) for R&D.
• Developing a robust security system.
• Cultivating 100 presidents for 100 subsidiaries.
• Improving hiring processes to ensure alignment with company values.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• 16th in the “Great Workplace in Japan” rankings (2017)
• 4th place in Great Place to Work® Institute Japan’s Best Workplaces ranking (2017)
• 3rd place in Great Place to Work® Institute Japan’s Best Workplaces ranking for women (2017)
• Grand prize in 2017 from the Best Motivation Company Awards
• Selected as a Competitive IT Strategy Company 2017
• Selected as a Health and Productivity Management Organization 2017 (2 years running)

Environmental Metrics

ESG Focus Areas

• Sustainable development of society
• Regional revitalization
• Aging society
• Employee well-being

Environmental Achievements

• Initiatives to reduce water waste through partnerships with WOTA Co., Ltd.

Social Achievements

• Launched LIFULL HOME’S ACTION FOR ALL to support individuals with limited housing choices
• Implemented remote work options, resulting in reduced commuting and office costs and a 10% salary raise for full-time employees
• Partnerships with local governments for regional revitalization, repurposing abandoned properties (Akiya)

Governance Achievements

• Established a corporate governance system designed to accelerate decision-making and ensure proper execution of business while increasing efficiency and transparency
• Implemented LIFULL Group Vision Achievement Score (LVAS) for performance-based remuneration of directors

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting sales revenue across segments
• Predicting the long-term effects of the pandemic on overseas business
• Need to maintain profitability while managing costs

Mitigation Strategies

• Provided discounts for realtors and free online tools during the state of emergency
• Implemented cost controls and flexible spending measures
• Revised forecasts and reorganized internal structure for post-pandemic operations
• Adjusted dividend policy to account for fluctuating profits

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IFRS

Third-party Assurance: PricewaterhouseCoopers Aarata LLC

Environmental Metrics

ESG Focus Areas

• Residential Life
• Regional Revitalization
• Rapidly Aging Society
• Promotion of Human Rights & DEI
• Actions on Global Issues
• Reducing our Effects on the Environment
• Governance
• Information Security

Environmental Achievements

• Supporting companies and organizations working to resolve environmental issues through investments and donations (e.g., WOTA CORP. for water recycling, JEPLAN, INC. for chemical recycling).

Social Achievements

• Launched FRIENDLY DOOR to help underprivileged groups find housing.
• Added "Flood, Landslide and Earthquake Hazard Maps" to new detached house listings.
• Established the "One P's Program" to support employee participation in social contribution activities.
• Implemented unconscious bias training and international lunch initiatives to promote DEI.
• Expanded services for seniors through LIFULL Jinsei Sekkei and Kaimono Connect.

Governance Achievements

• Established a Risk Management Committee chaired by the Representative Director.
• Implemented an Internal System DX Plan for 2025.
• Regularly analyzes and evaluates the effectiveness of the Board of Directors.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting sales revenue and leading to impairment losses.
• Decreasing available properties in the Japanese real estate market.
• Competition for IT personnel.
• Risks associated with global expansion (laws, regulations, cultural differences).
• Reliance on search engines for user acquisition.
• Risks associated with M&A and investment.
• Economic fluctuations impacting advertising strategies.
• Risks from natural disasters.
• Foreign exchange fluctuations.
• Competition in the internet-based services market.
• Rapid technological advancements.

Mitigation Strategies

• Implemented remote work and support measures for clients.
• Investing in core businesses and strengthening competitiveness.
• Actively investing in recruitment, service development, and brand promotion.
• Prioritizing business continuity while balancing investments overseas.
• Strengthening unique customer attraction through branding and SEO.
• Conducting extensive due diligence on acquisition targets.
• Formulating a business continuity plan (BCP).
• Continuously monitoring exchange rates.
• Investing to strengthen service competitiveness and differentiation.
• Actively utilizing advanced technology.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Integrated Reporting Council (IIRC) International Integrated Reporting Framework