Air New Zealand Limited
Climate Impact & Sustainability Data (2019, 2020, 2022-07 to 2023-06)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Climate Change
- Tourism
- Waste Management
- Diversity & Inclusion
- Community Engagement
- Supplier Sustainability
Environmental Achievements
- Exceeded target of transitioning 24 million single-use plastic items to lower-impact alternatives, expanding to 55 million items.
- Saved 15,084 tonnes of CO₂-e through the Carbon Reduction Programme.
- Saved 8,322 tonnes of CO₂-e by switching to ground power at airports.
- Reinjected more than 280 tonnes of product into the network through Project Green.
- Reduced fuel use and emissions by investing in a modern, fuel-efficient fleet.
Social Achievements
- Increased proportion of women in Senior Leadership Team from 39% to 44%.
- Awarded the inaugural Diversity & Inclusion Team Award from IATA.
- Launched Project Mana to improve literacy levels and develop skills for employees.
- Won the 'Worksafe New Zealand/ACC best overall contribution to improving workplace health and safety' award.
- Supported 164 students from 10 schools through Airpoints™ for Schools programme.
Governance Achievements
- Signed up as a supporter of the Task Force on Climate-related Financial Disclosures (TCFD).
- Achieved positive assurance from suppliers representing 93.2% of procurement spend that they meet the Supplier Code of Conduct.
- Launched Air New Zealand’s Tūhono Supplier Awards to recognize supplier contributions.
Climate Goals & Targets
- Net-zero emissions by 2050 (industry target)
- 85% of New Zealand-based ground service equipment to be electric by end of 2020
- Double training/reskilling hours by 2025
- Reduce single-use plastic items
- Achieve a recordable rate of injuries of less than 10 by end FY20
- Increase representation of Māori and Pasifika in management to 20% by 2022
- Achieve 75% employee engagement by end FY20
- Achieve 50% Senior Leadership Team female by end FY20
Environmental Challenges
- Climate change remains the single biggest sustainability challenge.
- Lack of readily available aviation biofuels in New Zealand.
- Increasingly volatile weather patterns affecting flights.
- Lack of composting and recycling infrastructure in New Zealand.
- Complexity of offshore catering supply chain.
Mitigation Strategies
- Investing in modern, fuel-efficient aircraft.
- Implementing fuel savings measures and improving flight operations efficiency.
- Exploring biofuel production and new propulsion technologies.
- Increasing use of ground power to save fuel.
- Working with suppliers to reduce waste and plastic packaging.
- Implementing Project Green to divert waste from landfill.
- Partnering with Waste Management NZ Limited for waste management.
Supply Chain Management
Supplier Audits: 93.2% of suppliers provided positive assurance of meeting the Supplier Code of Conduct.
Responsible Procurement
- Supplier Code of Conduct based on UN Global Compact principles.
- Sustainability considerations incorporated across procurement lifecycle.
Climate-Related Risks & Opportunities
Physical Risks
- Increasingly volatile weather patterns
Transition Risks
- Lack of readily available aviation biofuels
- Regulatory changes
Opportunities
- Development of energy-efficient products
- New propulsion technologies
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (SDGs), Task Force on Climate-related Financial Disclosures (TCFD)
Certifications: Qualmark Gold (for tourism partners), Gender, Rainbow and Accessibility Ticks
UN Sustainable Development Goals
- Several UN SDGs are mentioned but not explicitly listed
Air New Zealand's Sustainability Framework is aligned with the UN Sustainable Development Goals.
Sustainable Products & Innovation
- Compostable inflight products
Awards & Recognition
- IATA Diversity & Inclusion Team Award
- New Zealand’s Most Attractive Employer award
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Caring for our people & communities
- Tackling climate change & carbon emissions
- Championing sustainable tourism & regions
- Strengthening sustainable supply chains & reducing waste
Environmental Achievements
- Reduced carbon emissions by 19 percent due to reduced flights from Covid-19.
- Improved fuel efficiency by more than 18.3 percent since 2009 (though some gains were eroded in 2020 due to engine issues and Covid-19).
- Removed 55 million single-use plastic items from operations.
- Auckland Airport distribution center awarded a 5-Star Green Star NZ – Industrial Design certified design rating.
Social Achievements
- Launched Carepoints™ program, enabling Airpoints™ members to donate to charities.
- Supported several volunteering activities through the Greenteam.
- Increased the proportion of women in senior leadership positions to 51 percent.
- 17 percent of leaders are now of Māori or Pasifika descent.
- Supported domestic tourism and maintained cargo trade links during Covid-19.
- Donated surplus inflight goods to local communities.
- Provided career transition support to employees impacted by redundancies.
- Implemented wellbeing resources for employees during Covid-19.
Governance Achievements
- Established a Sustainability Executive Steering Group.
- Full Executive will meet monthly to discuss decarbonisation plans and sustainability agenda.
- Sustainability Advisory Panel provides independent guidance.
- Board of Directors oversees climate-related risks and opportunities through the Audit and Risk Committee.
Climate Goals & Targets
- Net zero emissions by 2050 (mentioned in CEO letter, but no specific targets detailed in report).
- 100% electric vehicles in light ground fleet (where feasible) by end FY23.
- 100% electric Ground Service Equipment (where feasible) by end FY23.
- Increase representation of Māori and Pasifika in management positions to 20% by 2022.
- Achieve an average Flourishing Scale score of 45 or better.
Environmental Challenges
- Covid-19 pandemic significantly impacted operations and reduced flying demand, leading to redundancies.
- Rolls-Royce Trent engine issues affected fleet substitution and fuel efficiency.
- Challenges in obtaining consistent waste data due to operational changes and increased use of non-recyclable PPE.
- Limited supply of permanent New Zealand native forestry offsets for carbon offsetting.
- Palm oil identification in the supply chain remains challenging due to labeling issues.
Mitigation Strategies
- Worked with unions and employees to minimize redundancies.
- Implemented measures to support employees exiting the business.
- Maximized internal secondment opportunities.
- Provided reskilling courses and career transition support.
- Focused resourcing on strategic suppliers for Supplier Code of Conduct assurance.
- Refreshed Palm Oil Position Statement with updated RSPO principles.
- Inserted contractual obligations in catering agreements to ensure palm oil compliance.
- Continued Project Green to reduce waste and improve supply chain efficiencies.
- Encouraged and supported the Aotearoa Circle's report on native forests.
Supply Chain Management
Supplier Audits: 94.2% of suppliers provided positive assurance of Supplier Code of Conduct.
Responsible Procurement
- Supplier Code of Conduct
- Contractual obligations for palm oil compliance in catering agreements
Climate-Related Risks & Opportunities
Physical Risks
- Devastating climate-related weather events (mentioned generally)
Transition Risks
- Need for sustainable alternative fuels and infrastructure; policy settings to ensure commercial viability.
Opportunities
- Development of sustainable alternative fuels; next-generation aircraft technologies; creating skilled jobs; more resilient fuel supply chains.
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (SDGs), Taskforce for Climate Related Financial Disclosures (TCFD)
Certifications: Gender, Rainbow and Accessibility Ticks, IEnvA stage 2 certification (extended scope in 2020), 5-Star Green Star NZ – Industrial Design (Auckland distribution center)
UN Sustainable Development Goals
- Nine unspecified SDGs
The Sustainability Framework is aligned with the UN SDGs.
Awards & Recognition
- Deloitte 200 Sustainable Business Award (2019)
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
ESG Focus Areas
- Caring for New Zealanders
- Climate action
- Driving towards a circular economy
- Sustainable tourism
Environmental Achievements
- 52.6 percent reduction in single-use fossil-fuel-derived plastic items across all cabins on international flights, removing over 38 million single-use plastic items.
- Reduced carbon intensity (gCO2–e/RTK) by 21 percent compared to 2022.
Social Achievements
- Air New Zealand’s Engagement Index score of 71 (June 2023), up from 68 in May 2022.
- Launched ‘Join our whānau’ campaign to highlight roles and attract new employees.
- Increased start rate at Airports to $30 per hour.
- Improved employee induction and onboarding experience, enhanced Staff Travel and Parental Leave benefits, and provided support to vulnerable employees.
Governance Achievements
- Appointment of Kiri Hannifin as the airline's first dedicated Chief Sustainability Officer.
- Implementation of a new Risk Appetite Statement, including a section dedicated to climate change.
- Incorporation of progress against the 2030 science-based carbon reduction target into the Short-Term Incentive Scheme.
Climate Goals & Targets
- Achieve net zero carbon emissions by 2050.
- Reduce carbon intensity by 28.9 percent by 2030, compared to a 2019 baseline.
- 10 percent of Air New Zealand's total fuel uplift in 2030 is neat SAF.
- Increase cargo load factors on widebody international network to 85% by 2025.
- Double spend with Māori and Pasifika-owned businesses and social enterprises to $24 million by the end of 2024.
Environmental Challenges
- Supply chain issues, staff shortages, rising inflation costs, and significant weather events impacting operations and customers.
- Significant increase in carbon emissions compared to 2022 due to increased operations after Covid-19 restrictions.
- Challenges in increasing waste diversion from landfill due to operational challenges, limited recycling infrastructure, and commercial viability of circular innovations.
- Limited access to and high cost of Sustainable Aviation Fuel (SAF).
Mitigation Strategies
- Implementation of the airline’s decarbonisation strategy, including operational efficiency improvements, fleet renewal, investment in SAF, and advocacy for next-generation aircraft.
- Development of an Air New Zealand-specific tool to measure emissions for corporate and cargo customers (launching in September 2024).
- Enhancements to the Voluntary Emissions Contribution Programme for retail customers.
- Conducting waste audits to gain insights into waste profiles and develop a new waste strategy in 2024.
- Launching a more sustainable serviceware offering on international flights.
- Advocacy for government support for SAF adoption and domestic production.
- Partnership with the New Zealand government to explore domestic SAF production.
- Engagement with various organizations to support SAF development and deployment.
- Piloting an internal carbon tax on select routes to fund sustainability initiatives.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
- Partnership with Whāriki, Amotai, Aotea, and The Hood & Co.
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events (flooding, cyclones)
- Sea level rise
- Changing precipitation patterns
Transition Risks
- New or increased regulation
- Changing consumer behavior
- Limited SAF supply and high costs
- Delayed next-generation aircraft technology
- Lack of government support for SAF and next-generation aircraft
Opportunities
- Development of energy-efficient products
- Investment in SAF and next-generation aircraft technologies
Reporting Standards
Frameworks Used: Aotearoa New Zealand Climate Standards (NZ CS), Global Reporting Initiative (GRI) Standards 2021, Sustainability Accounting Standards Board Standards for the Airline Industry (SASB), Taskforce on Climate-related Financial Disclosures (TCFD)
Certifications: IEnvA stage 2 certification
Third-party Assurance: Deloitte Limited (limited assurance on Scope 3 emissions)
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 13 (Climate action)
- Goal 8 (Decent work and economic growth)
- Goal 12 (Responsible consumption and production)
- Goal 11 (Sustainable cities and communities)
- Goal 17 (Partnerships for the goals)
Air New Zealand's Sustainability Framework and initiatives contribute to these SDGs.
Sustainable Products & Innovation
- More sustainable serviceware
- New uniform (in development)
Awards & Recognition
- Airline of the Year (AirlineRatings.com)
- Most Attractive Employer (Randstad)