บริษัท อี ฟอร์ แอล เอม จำกัด (มหำชน) E for L Aim Public Company Limited
Climate Impact & Sustainability Data (2014, 2020)
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Corporate Governance
- Corporate Social Responsibility
Social Achievements
- Supported various social activities throughout the year, including religious, sports, and educational events; donated medical equipment; and contributed to the construction and renovation of medical facilities.
- Employed individuals with disabilities in various roles.
Governance Achievements
- Established a new organizational structure for Wuttisak Clinic Inter Group Co., Ltd. (WCIG) with four sub-committees: Audit and Risk Management, Executive, Medical Services and Product Development, and Nomination and Remuneration.
- Implemented measures to prevent insider trading.
- Improved internal control systems based on COSO framework.
- Appointed an external internal auditor.
Climate Goals & Targets
Medium-term Goals:
- Achieve total revenue of at least 10 billion baht by 2020.
- Expand beauty products and services into convenience stores.
- Maintain marketing and sales expenses at no more than 10% of revenue.
- Increase brand and corporate awareness to ASEAN level by 2017 and Pacific Rim level by 2020.
- Strengthen business through mergers and acquisitions.
- Expand into new markets in ASEAN.
- Implement an Enterprise Resource Planning (ERP) system.
- Improve corporate governance to achieve a CG Scorecard of at least 80% by 2017.
- Develop a strategic plan with KPIs using a Balanced Scorecard approach.
- Achieve a net profit of at least 1 billion baht within 3 years.
- Pay dividends of at least 50% of net profit.
- Maintain a debt-to-equity ratio of no more than 1:1 by 2017.
- List on an international stock exchange by 2020.
Short-term Goals:
- Increase sales by at least 20% (15% from existing customers, 20-25% from new customers).
- Introduce at least 5 new products or services per Strategic Business Unit (SBU).
- Reduce marketing and sales expenses by at least 2% relative to sales.
- Increase brand and corporate awareness by at least 20%.
- Establish 1-2 new Strategic Business Units (SBUs).
- Reduce controllable operating costs by at least 10% across all SBUs.
- Develop and enhance the company website.
- Develop internal regulations and communication systems.
- Establish an internal department to coordinate with the Market for Securities of Thailand.
- Improve corporate governance to achieve a CG Scorecard of at least 72%.
- Achieve a net profit of at least 400 million baht.
- Pay dividends of at least 40% of net profit after tax.
- Reduce total debt by approximately 40%.
Environmental Challenges
- Risk of losing key personnel.
- High debt levels due to loans for WCIH investment.
- Lack of complete control over WCIG due to less than 75% ownership.
- Intense competition in the beauty industry.
- Fluctuations in business due to external factors (economic conditions and political instability).
Mitigation Strategies
- Competitive compensation packages to retain employees.
- Development of a Customer Relationship Management (CRM) system.
- Planning for additional funding to repay loans.
- Effective communication and goal congruence with WCIG stakeholders.
- Product innovation and brand building to mitigate external factors.
- Improving WCIG's internal control systems.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Global Reporting Initiative (GRI), Thailand Quality Award (TQA), The Seven Malcolm Baldrige Criteria
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Sustainability
Social Achievements
- Provided employment opportunities for disabled employees.
- Conducted 8 employee training programs, exceeding the target of 2.17 hours per employee per year.
Governance Achievements
- Implemented ISO 9001:2015 quality management system.
- Established a whistle-blowing system for reporting misconduct.
- Regularly reviewed the performance of the board of directors and sub-committees.
Climate Goals & Targets
Environmental Challenges
- Supply chain disruptions due to the COVID-19 pandemic.
- Financial difficulties experienced by subsidiaries in the beauty business.
- Cybersecurity risks due to increased reliance on IT systems.
- High debt-to-equity ratio.
- Legal disputes and lawsuits involving the company and its subsidiaries.
Mitigation Strategies
- Diversification of customer base to reduce reliance on government contracts.
- Negotiations with suppliers to extend payment terms.
- Implementation of cybersecurity measures.
- Negotiations with creditors to restructure debt.
- Active legal defense in lawsuits.
Supply Chain Management
Responsible Procurement
- Selection of high-quality and technologically advanced suppliers.