Climate Change Data

Environmental Metrics

ESG Focus Areas

• ESG compliance and reporting

Governance Achievements

• Implemented internal mitigation procedures following the uncovering of collusion between insurance brokers and staff members. Criminal charges were laid, and staff members were dismissed.

Climate Goals & Targets

Environmental Challenges

• Higher-than-normal churn due to customers unable to survive the pandemic.
• COVID-19 endemic and its unpredictable nature.
• Economic headwinds impacting cost of sales and subscriber churn.
• Lockdown restrictions in Asia impacting talent deployment and knowledge transfer.
• Cash flow and operational difficulties for customers in Africa due to the after-effects of the COVID-19 pandemic and economic downturn.

Mitigation Strategies

• Accelerated investment in sales and marketing to drive customer acquisition.
• Strategic investment in enhancing vertically integrated sales and marketing capabilities.
• Significant operational reorganization in Africa to gain traction in customer additions.
• Expansion of partnerships with OEMs.
• Increased investment for growth in Southeast Asia.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• ESG reporting and compliance

Social Achievements

• Annual awareness and practical training are provided to all employees on anti-bribery and corruption, reinforced by individual affirmations.

Governance Achievements

• Established Karooooo Anti-Bribery and Corruption policy, Code of Ethics, Whistleblowing policy; provides a contact email and hotline for whistleblowing.

Climate Goals & Targets

Environmental Challenges

• Reduced Carzuka operations due to perceived conflict of interest with motor dealerships.

Mitigation Strategies

• Ceased buying secondhand vehicles in South Africa; integrated Carzuka staff into Cartrack; Carzuka will continue to add value by managing Cartrack's vehicle lifecycle and providing its platform as a software offering.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• ESG reporting
• Regulatory compliance

Governance Achievements

• Established anti-bribery and corruption policy, code of ethics, and whistleblowing policy with annual training for all employees.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Carbon footprint reduction
• Compliance
• Driver safety
• Worker retention

Environmental Achievements

• Reduced carbon emissions by cutting fuel (specific quantification not provided)
• Tracking emissions in a simple format to aid customer compliance

Social Achievements

• Improved driver safety through gamified scorecards and AI cameras
• Increased driver wellbeing and retention
• Improved company brand within the community

Governance Achievements

• Helping customers meet government compliance mandates through digital tools

Climate Goals & Targets

Environmental Challenges

• South African economic challenges due to electricity grid strain
• High marketing costs impacting operating profit

Mitigation Strategies

• Prudent investment in sales and G&A to drive future growth
• Focus on refining internal processes and pragmatic spending in Carzuka
• Leveraging ARPU and lower cost to service each vehicle to offset upfront costs

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Workforce & Asset Management and Optimisation
• Driver & Worker Safety and Wellbeing
• Quarterly Compliance and ESG

Social Achievements

• Up to 41% reduction in fatigue and distraction for a leading bus company transporting around 1 million passengers daily
• Increased worker retention with cloud-based accident evidence to exonerate drivers, whilst slashing unwarranted insurance & maintenance costs

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities