Climate Change Data

Gen Digital Inc.

Climate Impact & Sustainability Data (2019-04-01 to 2020-04-03, 2021, 2022-04 to 2023-03)

Reporting Period: 2019-04-01 to 2020-04-03

Environmental Metrics

Total Carbon Emissions:26,000 metric tons of CO2e
Scope 1 Emissions:7,000 metric tons of CO2e
Scope 2 Emissions:9,000 metric tons of CO2e
Scope 3 Emissions:10,000 metric tons of CO2e
Renewable Energy Share:24%
Total Energy Consumption:286,454 gigajoules
Carbon Intensity:10 metric tons of CO2e per million dollars of revenue

ESG Focus Areas

  • Data Privacy and Protection
  • Education and Training
  • Diversity, Equity, and Inclusion
  • Talent Development and Engagement
  • Climate and Energy

Environmental Achievements

  • Continued use of Forest Stewardship Council certified paper in product packaging
  • Engaged employees in a campaign focused on environmental awareness and action
  • 24% of electricity consumption from renewable sources

Social Achievements

  • Offered a 6-month complimentary subscription to Norton Family to help families stay safe during COVID-19, activated by 112,000 people
  • Partnered with National Parent Teacher Association (PTA) to create The Smart Talk, reaching 6,600 people
  • Donated products to more than 14,600 nonprofits and public libraries, with a retail value of nearly $11 million
  • Supported NPower and Year Up, resulting in 699 graduates hired or pursuing further education
  • Three-year commitment to support the Reboot Representation Tech Coalition
  • Funded 12 U.S. AAUW Tech Trek camps offering a cybersecurity curriculum
  • Relaunched seven employee resource groups (Communities)

Governance Achievements

  • Updated Code of Conduct
  • Reaffirmed commitment to the United Nations Global Compact (UNGC)

Climate Goals & Targets

Medium-term Goals:
  • Reduce Scope 1 and 2 greenhouse gas emissions intensity of Irish operations by 50% by 2030

Environmental Challenges

  • Difficulty accurately collecting and reporting environmental data due to company transition and restructuring
  • Increased ransomware, scams, and cyberattacks due to the COVID-19 pandemic
Mitigation Strategies
  • Engaged internal and external experts to develop programs and policies to reduce GHG emissions and increase sustainable packaging
  • Offered a 6-month complimentary subscription to Norton Family
  • Issued free guidance on online safety and phishing scams
  • Donated to COVID-19 relief efforts

Supply Chain Management

Supplier Audits: 100% of Tier 1 physical product suppliers agreed to corporate responsibility requirements

Responsible Procurement
  • Global Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, UNGC

Certifications: ISO 14001 (for two main suppliers)

UN Sustainable Development Goals

  • Goal 5
  • Goal 8
  • Goal 4
  • Goal 10
  • Goal 12
  • Goal 13

See page 25 for details

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:19,447 tCO2e (Scope 1 and 2 market-based)
Scope 1 Emissions:1,494 tCO2e
Scope 2 Emissions:17,914 tCO2e (market-based)
Scope 3 Emissions:66,605 tCO2e (Purchased goods and services)
Renewable Energy Share:21%
Total Energy Consumption:190,206 GJ
Water Consumption:245,424 m3
Waste Generated:3,868 tons
Carbon Intensity:7.4 tCO2e per million dollars of revenue (Scope 1 and 2 market-based)

ESG Focus Areas

  • Education and Training for Cyber Safety
  • Data Privacy and Protection
  • Diversity, Equity, and Inclusion
  • Talent Development and Engagement
  • Climate and Energy

Environmental Achievements

  • 52% reduction in Scope 1 and 2 GHG emissions compared to FY20

Social Achievements

  • Launched virtual volunteer program with team building opportunities and joint events with Diversity and Inclusion Communities
  • Donated 407,800 meals to help feed neighbors
  • Contributed nearly $200,000 on Giving Tuesday
  • 19% of employees participated in philanthropic matching program
  • NortonLifeLock products helped nearly 10,000 nonprofits keep their devices and data secure
  • Offered a five-month complimentary subscription to Norton™ Family to help parents manage their children’s online activities (donated product valued at over $2 million)

Governance Achievements

  • Achieved gender parity for the independent members of the Board of Directors
  • 100% of employees completed mandatory Code of Conduct training (including modules on human rights, modern slavery, anti-bribery, conflict of interest, and DEI)

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Increase renewable energy use
  • Establish emissions reduction goals for supply chain
Short-term Goals:
  • Set science-based Scope 1 and 2 emissions reduction goal
  • Set emissions reduction goals for employee travel and commuting

Environmental Challenges

  • Minimizing environmental impacts of approximately 6.5 million physical units shipped
  • Understanding and mitigating the direct and indirect environmental impacts of Norton™ Crypto
Mitigation Strategies
  • 30% of physical products made with and packaged in Forest Stewardship Council (FSC) certified paper
  • Launched first product environmental lifecycle analysis (LCA) to identify impact hot spots and prioritize reduction efforts
  • Developing a strategy to better understand and mitigate the direct and indirect environmental impacts of Norton™ Crypto
  • Became a supporter of the Crypto Climate Accord

Supply Chain Management

Supplier Audits: 100% of Tier 1 physical product suppliers agreed to Corporate Responsibility requirements; two main suppliers maintain ISO 14001 certified environmental management systems

Responsible Procurement
  • Global Supplier Code of Conduct aligned with Responsible Business Alliance Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: ISO 27001

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Goal 4 (Quality Education)
  • Goal 5 (Gender Equality)
  • Goal 8 (Decent Work and Economic Growth)
  • Goal 10 (Reduced Inequalities)
  • Goal 12 (Responsible Consumption and Production)
  • Goal 13 (Climate Action)

Initiatives described throughout the report contribute to these goals (see page 36 for details)

Sustainable Products & Innovation

  • Norton™ Crypto (developing strategy to mitigate environmental impacts)

Awards & Recognition

  • Not disclosed

Reporting Period: 2022-04 to 2023-03

Environmental Metrics

Total Carbon Emissions:15,422 tCO2e/year (Scope 1 and 2 market-based)
Scope 1 Emissions:964 tCO2e/year
Scope 2 Emissions:14,458 tCO2e/year (market-based)
Scope 3 Emissions:92,137 tCO2e/year
Renewable Energy Share:22%
Total Energy Consumption:168,322 GJ/year
Water Consumption:206,910 m3/year
Waste Generated:4,389 tons/year
Carbon Intensity:4.6 tCO2e per $1 million USD revenue (Scope 1 and 2 market-based)

ESG Focus Areas

  • Cyber Safety education and training
  • Data privacy and protection
  • Diversity, equity and inclusion
  • Volunteering and giving
  • Environment

Environmental Achievements

  • 98% of products were delivered digitally
  • Less than 0.5% of the material used in our global physical products contained plastic
  • 50% of the paper materials associated with our physical products was Forest Stewardship Council (FSC) certified
  • More than 780 projects completed as part of Gen’s Sustainable Home Improvement Program
  • B rating on our first CDP submission as Gen

Social Achievements

  • Reached more than 2.8 million people with Cyber Safety educational programs
  • Product donations helped more than 9,200 organizations with a retail value of more than $1.6 million
  • Launched new Cyber Safety partnerships with Discovery Education and The Trevor Project
  • Continued legacy partnerships with leading nonprofits to advance Cyber Safety
  • More than 4,700 employee volunteer hours
  • Launched the Gen Giving Hub
  • Increased our Dollars for Doers match to $20 per hour of employee volunteer service
  • Held Gen’s first Global Volunteer Day where 550 employees participated

Governance Achievements

  • Board was recently recognized as one of the most innovative boards of directors among S&P 500 companies
  • Board actively oversees social impact performance and stays informed on emerging ESG topics
  • Corporate Responsibility team leads a cross-functional ESG working group
  • Environmental and social risks are assessed and incorporated into our evaluation and management of potential impacts to the business
  • Reporting to CDP and following the Sustainability Accounting Standards Board (SASB) Standards and the Task Force on Climate-related Financial Disclosures (TCFD)
  • New Code of Conduct that aligns our Company values

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Reduce emissions year-over-year

Environmental Challenges

  • Increased Scope 1 and 2 GHG emissions by 26% in 2023 due to expanded footprint post-merger
Mitigation Strategies
  • Developing a strategy to reduce GHG emissions
  • Optimizing facilities footprint, consolidating office space and closing several sites

Supply Chain Management

Supplier Audits: 100% of Tier 1 physical product suppliers agreed to Corporate Responsibility requirements

Responsible Procurement
  • Global Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Hurricanes, wildfires, floods, water scarcity, temperature rises
Transition Risks
  • Climate-related regulations, reputational damage
Opportunities
  • Reduced emissions due to digital product delivery

Reporting Standards

Frameworks Used: GRI, SASB, TCFD, UNGC

Certifications: ISO 14064-3

Third-party Assurance: Apex Companies LLC (limited assurance)

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • SEAL Environmental Initiatives Award (Sustainable Home Improvement Program)