WalkMe
Climate Impact & Sustainability Data (2024)
Reporting Period: 2024
Environmental Metrics
Climate Goals & Targets
Environmental Challenges
- Lack of application visibility, leading to underestimation of applications used and underutilization of software.
- Software residue from rapid adoption of new technologies during the pandemic, resulting in overlapping and redundant applications.
- Lost productivity costing enterprises over $1 million a week due to factors like lack of knowledge about available resources, outdated technologies, inadequate support, and employee disengagement.
- Negative experiences with change management programs, leading to employee frustration and resistance to new technologies.
Mitigation Strategies
- Investing in digital adoption strategies and best practices.
- Building Centers of Excellence (CoEs) to manage digital adoption efforts.
- Utilizing Digital Adoption Platforms (DAPs) to improve application visibility, streamline workflows, and provide user guidance.
- Implementing AI-enabled solutions to automate processes, enhance user experience, and improve compliance.