Climate Change Data

Environmental Metrics

ESG Focus Areas

• People
• Planet
• Prosperity

Environmental Achievements

• Offset emissions from marketplace shipments for the fourth consecutive year through 3Degrees.
• Achieved a 1.2% product return rate as of August 5, 2022, showing progress towards a 15% reduction target.

Social Achievements

• Maintained zero gender-based salary discrepancy.
• 40% of Directors and 60% of Executives identify as women.
• Donated 100% of service fee profits (over $170K) from sales by artists supporting Ukrainians to two non-profits.

Governance Achievements

• Established a Vice President of ESG role to develop and execute the Group’s ESG strategy.
• Board of Directors approved the 2025 ESG targets.

Climate Goals & Targets

Environmental Challenges

• Reducing product returns and reprints to minimize waste.
• Managing waste generated during manufacture, packaging, delivery, and end use of unique, customer-specific products.

Mitigation Strategies

• Setting clear expectations with third-party fulfillers to continually improve product and print quality.
• Implementing product quality testing to identify areas for improvement and align customer expectations.

Supply Chain Management

Supplier Audits: 68% of third-party fulfillers completed social responsibility audits with Intertek as of August 2022.

Responsible Procurement

• Compliance with law, respect for human rights, safe and inclusive workplaces.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Environmental Metrics

ESG Focus Areas

• People
• Planet
• Prosperity

Environmental Achievements

• Offset the emissions from marketplace shipments for the fourth consecutive year through 3Degrees.
• Reduced product return rate to 1.3% in CY22

Social Achievements

• Donated $170,000 to charities supporting victims of the conflict in Ukraine.
• Supported LGBTQIA+ events and dates both globally and locally.
• Donated apparel, face masks and homewares to Launch Housing.
• Sponsored the MoCCA Arts Festival.
• Partnered with Just Another Agency to launch the Pillar Program.

Governance Achievements

• Continued 40% or greater representation of women in senior leadership positions.
• Zero salary discrepancy between genders.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions
• Increased inflationary pressures impacting consumer spending
• Exogenous shocks such as the war in Ukraine
• Competition for talent across all operating regions

Mitigation Strategies

• Invested in additional people to boost internal capacity and capability.
• Extended last order by delivery dates in the 2021 holiday season by 4-6 days.
• Worked with the third party fulfillment network to reduce production times.
• Maintained $89 million in cash as at 30 June 2022, and has no debt on the balance sheet.
• Ongoing investment in employee engagement, review of the employee value proposition and compensation adjustments for key talent roles.

Supply Chain Management

Supplier Audits: 42% of third party fulfillers have completed their audits with Intertek, with an expected completion rate of 100% later this year

Responsible Procurement

• Social Responsibility Acknowledgement Form
• Social Responsibility Manual

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• SDG 8 Decent Work and Economic Growth

providing meaningful work opportunities to small independently-operated businesses

Environmental Metrics

ESG Focus Areas

• Prosperity
• People
• Planet

Environmental Achievements

• Onboarded Climate Neutral Brand Emissions Estimator
• Invested in REDD+ Rainforest Preservation Project
• Reduced waste through product return rate improvements (1.3% CY22 to 1.23% in 2HFY23)

Social Achievements

• Artists earned $85.9M in income on Redbubble and TeePublic marketplaces
• Endorsed United Nations Women's Empowerment Principles
• Joined Business for Social Responsibility
• Maintained strong record of pay parity by gender
• 94% of fulfiller sites audited by an independent auditor; more than half received Intertek’s Workplace Conditions Assessment award for a score above 85%

Governance Achievements

• Integrated ESG report into Annual Report

Climate Goals & Targets

Environmental Challenges

• Weakening consumer landscape and continued uncertainty in operating environment
• Softening of consumer demand
• Surge in low-quality content uploads during the pandemic
• Weak trading conditions in the US

Mitigation Strategies

• Substantially reduced operating expenditure
• Further cost-reduction measures
• Increased friction to the artist sign-up process
• Introduced artist account tiers on the Redbubble marketplace
• Improved search and discovery using AI
• Rolled out a dynamic order routing system in the US

Supply Chain Management

Supplier Audits: 94% of fulfiller sites audited

Responsible Procurement

• Social Responsibility Manual

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Sustainable Development Goals (SDG 8), Universal Declaration of Human Rights (Articles 10 and 27), United Nations Women’s Empowerment Principles (WEPs)

UN Sustainable Development Goals

• SDG 8

Delivering positive social impacts is inherent to the Redbubble and TeePublic marketplaces. Namely, through the economic empowerment of artists, support of freedom of expression, and advancement of art. These impacts directly overlap with the United Nations Sustainable Development Goals (SDG 8) and Universal Declaration of Human Rights (Articles 10 and 27).

Environmental Metrics

ESG Focus Areas

• Social Impact & Sustainability
• Human Rights
• Environmental Sustainability
• Governance

Environmental Achievements

• Redbubble reduced its return rate by 16.3% (FY2024 return rate 1.13% vs FY2023 return rate 1.35%)
• 98.83% of Redbubble marketplace shipments in FY 2024 were fulfilled in the same region as the customer, an increase from 97.92% in FY 2023

Social Achievements

• Artists earned $59m on Articore marketplaces
• 100% of third-party fulfillers independently audited to human rights standards
• Four Employee Affinity Groups (LGBTQIA+ Affinity Group, Neurodiversity Affinity Group, Parents Affinity Group, Carers Affinity Group)
• Social Impact and Artificial Intelligence Centres of Excellence
• Employee engagement was 77% as a weighted average across the Group

Governance Achievements

• Board renewal with appointments of Robin Low and Robin Mendelson
• Introduction of a new short-term incentive, an at-risk cash-based award tied to financial targets

Climate Goals & Targets

Environmental Challenges

• Soft trading conditions due to cost of living pressures
• Competitive landscape with other online marketplaces
• Macroeconomic uncertainty and shifts in consumer trends
• Dependence on third-party fulfillers
• Dependence on scaling of underlying platform technology
• Offsite promotion risk
• Litigation risk
• Data security and cyberattack risk
• Breach of privacy, consumer, and data protection laws
• Failure to attract and retain talent
• Inability to attract and retain artists and their customers
• Loss of marketplace trust
• Risk from global legal compliance
• Tax risk
• Foreign exchange risk

Mitigation Strategies

• Disciplined focus on unit economics, driving profitability
• Cost reduction initiatives
• Competitive offering for artists and customers
• Diversity in product mix, geographic presence, and fulfillment network
• Clear expectations with fulfillers, independent audits, and limiting/terminating participation
• Diligence on service providers and investment in platform technology
• Improving user experience and diversification of customer acquisition
• Compliance program, takedown notices, collaboration with rights holders, automated software, insurance, and litigation capabilities
• Data security diligence, disaster recovery, high availability infrastructure, system monitoring, and data security policies
• Global legal and regulatory compliance program and appropriate privacy and data security measures
• Investment in employee engagement, compensation management, and career development
• Strong value proposition for artists, quality service, and sales generation
• Content moderation, account termination, anti-fraud software, policy improvement, and meeting social impact obligations
• Participation in industry and legislative policy groups and maintaining a global legal and regulatory compliance program
• Robust tax compliance systems, external advisors, and monitoring global taxation developments
• Settling liabilities in native currency, natural hedge, and converting foreign currency balances

Supply Chain Management

Supplier Audits: 100%

Responsible Procurement

• amfori’s Business Social Compliance Initiative (BSCI)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Sustainable Development Goals, Universal Declaration of Human Rights

Certifications: amfori’s Business Social Compliance Initiative (BSCI)

UN Sustainable Development Goals

• Article 19 of the UN Universal Declaration of Human Rights

Providing spaces that allow artists and creatives to be globally seen, heard, and valued