Sandos Benidorm Suites
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced water consumption per customer per day from 270 liters in 2022 to 240 liters in 2023 (despite a 23,000 increase in stays).
- Reduced chemical consumption by 34% compared to 2022 (0.10 liters per stay in 2022 to 0.078 liters per stay in 2023).
- Eliminated cloth food trails, reducing washed table linen by 2160 kg.
- Reduced pool chemical consumption by 13.5% compared to 2022.
- Replaced single-use plastic cups, coffee spoons, straws, cutlery, and snack bar plates with reusable or biodegradable alternatives.
- Reduced plastic bottle consumption by more than 70%.
Social Achievements
- Numerous activities held to raise funds for Save the Children.
- Collaboration with Nuestra Señora del Mar parish in toy collection and raffles.
- Sponsorship of the IX Paddle Tournament 2023 (part of proceeds to Save the Children).
- Participation in the Generalitat Valenciana's Tourist Voucher social program.
- Promotion of local excursions on the hotel website.
- 42% of employees are men and 58% are women; 75% of employees are local residents.
Governance Achievements
- Implemented Travelife Gold certification (since 2014).
- Membership in HOSBEC (Hotel Association of the Costa Blanca).
- Developed an equality plan.
- Implemented a harassment protocol.
- Developed protocols for pregnant women and child protection.
Climate Goals & Targets
Short-term Goals:
- Reduce water consumption by 2% in 2024.
- Reduce electricity consumption to 14 kWh/stay in 2024.
- Reduce paper consumption by 15% in 2024.
- Reduce towel laundry by 3% in 2024.
- Reduce chemical consumption by 2% in 2024.
Environmental Challenges
- Higher gas consumption in 2023 compared to 2022 (2% increase).
- Increased electricity consumption during summer months due to hotter weather.
- Maintaining consistent recycling data from external collection companies.
Mitigation Strategies
- Target for 2024: Regularize gas consumption to 7.80 kWh per customer stay (2% decrease).
- Target for 2024: Return to 2023 electricity consumption levels (14 kWh/stay, 2% decrease).
- Improved internal waste segregation and management practices.
Supply Chain Management
Responsible Procurement
- Preference for local suppliers
- Preference for suppliers with environmental certifications
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather (impacting energy consumption)
Reporting Standards
Frameworks Used: Travelife
Certifications: Travelife Gold