Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Reduced overall diesel consumption by 30% despite a 60% business growth.
• Converted more than 30% of towers into Green-Sites (diesel-free).
• Reduced CO2 emission by 109 million kgs.
• Created close to 35,000 Green-Sites.

Social Achievements

• Partnered with TERI in the ‘Lighting a Billion Lives’ program, impacting 40,000 lives.
• Partnered with Nettur Technical Training Foundation for skill development, creating over 50,000 livelihoods.
• Partnered with Vikram A. Sarabhai Community Science Centre in the Science Express program.
• Provided 39,266 hours of training (14.2 hours per employee).

Governance Achievements

• Developed a comprehensive Code of Conduct.
• Established an independent Ombudsman to address Code of Conduct violations.
• Implemented Contract Governance initiative to enhance Partner satisfaction.

Climate Goals & Targets

Environmental Challenges

• Visually unappealing towers leading to land lease issues.
• Waste generation and management.
• Negative public perception due to the myth of tower radiation.
• Scarcity of skilled resources.
• Varying state-level procedures for site acquisition.
• High diesel consumption for tower power.

Mitigation Strategies

• Developing camouflaged towers and aesthetically designed hybrid poles.
• Working with RWAs to dispel misconceptions about radiation.
• Developing waste management systems.
• Partnering with NTTF for skill development.
• Developing strong compliance management systems.
• Adopting alternative/renewable energy solutions to reduce diesel dependence.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of Conduct for Partners
• Monthly Statutory Compliance Audits

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Government mandate to reduce diesel dependence.

Opportunities

• Adoption of renewable energy solutions.

Reporting Standards

Frameworks Used: GRI G3.1

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Camouflaged towers
• Aesthetically designed hybrid poles
• Green telecom sites with compact footprint
• VRLA+ batteries

Awards & Recognition

• GSMA Green Mobile Award
• Gallup Great Workplace Award
• Greentech Safety Award
• Tele.Net Best Infrastructure Provider Award
• CII EHS Excellence Award
• Amity - Top Telecom Company Of The Year
• Global Green Future Leadership Award
• Golden Peacock National Training Award
• Voice & Data 100 Award
• ET Now World CSR Award
• Business World - Most Respected Telecom Company
• Lean and Six Sigma Excellence Award

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• 14,000+ green sites and 2,500+ solar towers installed
• 31% reduction in diesel consumption over the last three years
• 46% of the portfolio (42,000+ towers) are green sites

Social Achievements

• Implemented Satya Bharti School Program, providing free quality education to 45,380+ underprivileged children
• Launched Bharti Infratel Scholarship Program, supporting 183 underprivileged students with disabilities
• Implemented Satya Bharti Abhiyan, constructing 18,286 toilets in Ludhiana and Amritsar
• Implemented Project FLOW, providing safe water infrastructure to 33 schools and constructing similar infrastructure in 30 more schools
• Launched Telecom Gurukul, training 53 youth as Tower Technicians and Riggers, with 44 securing employment

Governance Achievements

• Established a robust risk management system
• Achieved ISO 9001:2015 certification in 3 months
• Implemented a comprehensive sexual harassment policy

Climate Goals & Targets

Environmental Challenges

• Environmental pollution from fuel consumption and gas emissions
• Continuously changing regulatory reforms
• Damage to telecom towers from natural disasters
• Economic slowdown
• Operator consolidation leading to tenancy loss
• Technological changes
• Liquidity risk
• Governance risk
• EMF radiation concerns

Mitigation Strategies

• Installed 14,000+ green sites and 2,500+ solar towers
• Implemented ZEN and P7 programs to reduce energy consumption and emissions
• Developed alternative sourcing strategies
• Strengthened governance framework
• Adequate investment in business continuity plans and disaster recovery initiatives
• Investing in new technologies
• Prudent financial management and working capital management
• Ethical governance and transparent functioning
• Disseminating information to the general public regarding EMF radiation

Supply Chain Management

Responsible Procurement

• Work with certified suppliers
• Set up green procurement specifications

Climate-Related Risks & Opportunities

Physical Risks

• Floods, snowfall, landslides

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: International Integrated Reporting Council (IIRC) Framework

Certifications: ISO 9001:2015, ISO 27001, ISO 22301

Third-party Assurance: Deloitte Haskins & Sells LLP

Sustainable Products & Innovation

• Solar powered sites
• Free cooling units
• Battery bank hybrids
• Lithium ion batteries
• Indoor to outdoor conversion of BTS

Awards & Recognition

• Gold Award - Business Excellence Framework-2018 by RE Assets India
• Golden Peacock Award for Risk Management
• EY Entrepreneur of the Year Award 2017
• ET NOW CSR Leadership Award 2018
• Pad Man Award 2018
• Aon Hewitt Best Employers 2017 Awards

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Over 45,000 towers (49% of portfolio) are Green as of March 31, 2019. ~80% reduction of diesel consumed per kW since 2010 (achieved in last quarter of FY19).
• Installed solar and wind energy based towers in our portfolio
• Installed renewable energy sources (Solar and Wind) at 2500+ sites

Social Achievements

• Launched ‘Diversity Mission 2020’ plan to achieve 15% diversity in total employee base by 2020.
• Placed 18 diversity candidates in the frontline workforce.
• Total amount spent for FY 2018-19 CSR activities ~₹414 Mn, impacting 350,000+ lives.

Governance Achievements

• Merger with Indus Towers creating the largest in-country tower company in the world after China (approvals received from CCI, stock exchanges, shareholders, creditors and NCLT; DoT approval for FDI pending).
• Completed the first phase of implementation of Bhopal Smart City project.
• Implemented various sustainable supply chain practices and initiatives.

Climate Goals & Targets

Environmental Challenges

• Significant loss of co-locations (~20% of opening colocations between Bharti Infratel and Indus Towers) due to operator consolidation.
• Uncertainty in macroeconomic environment.
• Intense price competition affecting the financial health of operators.

Mitigation Strategies

• Developed alternative sourcing strategies.
• Continuous investments made towards business continuity plans and disaster recovery initiatives.
• Operators raising substantial amounts to strengthen their financials.

Supply Chain Management

Responsible Procurement

• Code of Conduct
• Supplier sustainability requirements

Climate-Related Risks & Opportunities

Physical Risks

• Natural Disasters

Opportunities

• Increased demand for renewable energy solutions

Reporting Standards

Frameworks Used: International Integrated Reporting Framework (IIRC)

Certifications: ISO 27001:2013, ISO 22301:2012, ISO 9001:2015

Third-party Assurance: Deloitte Haskins & Sells LLP

Sustainable Products & Innovation

• Free cooling units
• High efficiency ACs
• Shareable micro cooling solutions
• Dual turbine unit based solution
• Solar based natural Free cooling units
• Large sized micro cooling cabinets
• HEX based micro cooling units Free Cooling Unit (FCU)
• Natural Cooling Unit (NCU)
• High efficiency rectifier module and power system
• RESCO based solutions

Awards & Recognition

• Best Smart Infrastructure Development (Bhopal Smart City)
• Telecom Infrastructure Development (Dun & Bradstreet Infra Awards 2018)
• Responsible Business (SABERA Summit and Awards)
• Golden Peacock Award for Corporate Social Responsibility
• ET NOW CSR Leadership Award 2018
• Innovation in Telecom Infrastructure (Aegis Graham Bell Awards)
• Strategy Leader of the year 2019

Environmental Metrics

ESG Focus Areas

• Environmental stewardship
• Socially responsible
• Robust Governance
• Climate change
• Natural resources
• Waste management
• Environmental opportunities
• Human capital
• Customer responsibility
• Community impact
• Health & safety
• Corporate governance
• Business ethics
• Risk management
• Shareholders’ rights

Environmental Achievements

• Not disclosed

Social Achievements

• Launched various CSR initiatives impacting 3.7 million lives, including rural education, digital literacy, scholarships, and disaster relief.
• Gallup exceptional workplace award for the ninth consecutive year

Governance Achievements

• Successful consummation of merger amid pandemic and other challenges.
• Robust business continuity plan reducing network recovery time from 15 days to 3 days.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impact in the first quarter.
• Challenges in receiving payments from a customer.
• Consolidation in the telecom sector leading to reduced tenancies.

Mitigation Strategies

• Worked with customer on restructuring and utilizing security package to reduce outstanding amount.
• Engaged with customer to work out a payment plan.
• Agile portfolio management to adapt to changing customer needs and consolidation.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Leaner towers
• Smart City infrastructure

Awards & Recognition

• Gallup exceptional workplace award
• Aegis Graham Bell award
• Greentech award
• Kaizen competition award
• Corporate Counsel Association of India award
• Frost and Sullivan’s Project Evaluation and Recognition Programme award
• Golden Peacock Award for risk management
• Bharti Foundation awards

Environmental Metrics

ESG Focus Areas

• Human Capital
• Intellectual Capital
• Natural Capital
• Financial Capital
• Manufactured Capital
• Social Relationship Capital

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Environmental Stewardship
• Social Responsibility
• Robust Governance

Environmental Achievements

• Reduced Scope 1 and 2 GHG emissions by ~10% per rupee of revenue and ~13% per tower compared to FY 2021-22
• 100% recycling of battery and e-waste
• 1,496 installed solar sites
• 54,947 DG free sites
• 8% YoY reduction in Scope 1 and 2 GHG emissions (6.4 Mn tCO2e)

Social Achievements

• Lives touched through CSR Activities: 9.8 million
• Improved gender diversity from 5.8% in FY 2022 to 6.3% in FY 2023
• 50% reduction in total recordable work-related incidents
• 37% reduction in road accidents

Governance Achievements

• Renewal of a large part of our portfolio with major customers
• Established strong monitoring and governance mechanism for ESG
• Updated Code of Conduct to specifically include ESG areas
• Launched a separate Code of Conduct for business partners

Climate Goals & Targets

Environmental Challenges

• Stress on collections from one major customer
• Adverse climatic events (floods, cyclones, heavy rains)
• Deteriorating financial health of a key customer
• Changing regulatory environment
• Data security and cyber threats
• People retention and succession planning
• Reconciliation differences/operational issues with customers
• Inflated commodity prices
• Impact of restriction on diesel usage

Mitigation Strategies

• Active discussions to improve collections
• Robust Business Continuity Plan (BCP)
• Monitoring customer receivables and implementing action plans
• Regular monitoring of regulatory changes and adapting operations
• Investing in tools and system upgrades, awareness building
• Monitoring attrition rates, implementing succession planning
• Ensuring access to comprehensive data, timely dispute resolution
• Value addition and engineering to limit material consumption
• Roadmap for identifying alternative energy sources
• Investing in asset insurance

Supply Chain Management

Supplier Audits: 80% coverage

Responsible Procurement

• Code of Conduct for business partners
• ESG assessment of suppliers
• Due diligence program

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Government regulations on diesel usage

Opportunities

• Development of alternative energy solutions

Reporting Standards

Frameworks Used: GRI, SBTi

Certifications: ISO 27001:2022, ISO 27017:2015, ISO 45001

Third-party Assurance: TUV SUD South Asia Private Limited

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 9 (Industry, Innovation and Infrastructure)
• Goal 13 (Climate Action)

Initiatives contribute to these goals through renewable energy adoption, job creation, infrastructure development, and emission reduction

Sustainable Products & Innovation

• Lighter tower designs
• Solar-wind hybrid solutions
• Aluminum-air energy solutions

Awards & Recognition

• CNBC TV18 & ICICI Lombard – India Risk Management Award
• British Safety International Awards
• Golden Peacock Award for Risk Management
• Gallup Exceptional Workplace Award
• CII Champions Trophy – Platinum Category
• Bharti Changemaker Awards 2022
• CII-WAREX Titanium rating for five warehouses

Environmental Metrics

ESG Focus Areas

• GHG Emissions
• People Practices
• Health and Safety
• Governance
• Technology and Innovation
• Regulatory Environment
• Network Reliability
• Risk Management
• Sustainable Sourcing
• Waste Management
• Water Management
• Data and Cybersecurity

Environmental Achievements

• ~10% reduction in Scope 1 GHG emissions compared to FY23
• 10% reduction in emissions intensity compared to baseline
• 14,000+ solar sites added during the year
• ~12% reduction in diesel consumption compared to previous year
• 100% of hazardous battery waste and e-waste sold to authorized recyclers

Social Achievements

• Gender diversity increased from 6.3% to 11.8%
• 24% reduction in LTI incidents from FY23
• 14.34 million lives positively impacted through 19 programmes
• 11th consecutive Gallup Exceptional Workplace Award

Governance Achievements

• Secured 'B-' in CDP
• 88% improvement observed during re-assessment of partners
• ESG elements integral to employee variable pay

Climate Goals & Targets

Environmental Challenges

• Loss of competitive advantage
• Statutory Compliances, Regulations, and Reforms
• Financial Health of Key Customer
• Data Security and Cyber Threats
• Impact of New Technology/Innovation
• Diversification
• People Retention and Succession Planning
• Asset Management
• Reconciliation Differences
• Natural Disasters
• Inflated Commodity Prices
• ESG Compliance Across the Organisation

Mitigation Strategies

• Strong market position, tailored products and services, rigorous approach towards offering customers tailored products and services, benchmarking products and services with competitors, timely rollouts, cost efficiency, prompt response to customer demand, pan-India presence, resilient supply chain, certified processes, continuous development and expansion of services, monitoring changes in the tax, regulatory and statutory landscape, remodeling operations to ensure compliance, advocacy, effective governance, established processes, monitoring mechanisms, affiliation with industry bodies, engagement with authorities, transformational projects to leverage technology and automation, productivity enhancement, resource optimization, sustainable procurement practices, monitoring customer receivables, engagement with customer for debt liquidation, ongoing performance review, execution of action plans, close monitoring of ageing receivables, security incident impact assessments, investment in tools and system upgrades, policy tightening, awareness building, continuous monitoring and notification of breaches, regular assessment and closure of threat advisories, customer-centric approach, readiness to adopt and respond to innovation and technology, providing value-added solutions, staying abreast of emerging technologies, capitalizing on strengths, identifying new opportunities, enhancing scalability of new revenue generation opportunities, monitoring new business opportunities, monitoring attrition rate, retention programs, assessing hiring efficiency, optimal asset utilization, structured asset integrity program, periodic monitoring of disagreements, structured resolution mechanism, asset insurance, building stronger infrastructure resilience, periodic monitoring of disagreements, leveraging technology, efficient processes, robust Business Continuity Plan, disaster recovery measures, updating safety policies, culture, and initiatives, investment for people safety, close work with staff, asset integrity program, value addition and engineering, monitoring external factors and price fluctuations, effective planning, forecasting, overhauling old assets, waste reduction initiatives, integrating ESG priorities into strategic decision-making, increasing energy efficiency, increasing renewable energy portfolio, transitioning to less polluting energy sources, exploring technological innovations, undertaking initiatives aimed at inclusion, safety, and wellbeing

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of Conduct
• Supplier sustainability requirements
• Sustainable Procurement Policy

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes

Opportunities

• Development of energy-efficient products
• Increase in clean energy generation

Reporting Standards

Frameworks Used: GRI, TCFD

Certifications: ISO 27001:2022, ISO 27017:2015

Third-party Assurance: Cetizion Verifica Private Limited

UN Sustainable Development Goals

• Goal 7
• Goal 13

Initiatives contribute to these goals through renewable energy expansion and GHG emission reduction

Sustainable Products & Innovation

• Eco and Eco-Lite solutions
• Single leg solar structures

Awards & Recognition

• BW India’s Most Sustainable Companies 2023
• Mahatma Award for CSR Excellence 2023
• Gallup Exceptional Workplace Award 2024
• CNBC TV18 & ICICI Lombard - India Risk Management Award
• CII Champions trophy – Platinum Category
• British Safety International Awards