The Character Group plc
Climate Impact & Sustainability Data (2022, 2024)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:262 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:166 tCO2e/year
Scope 2 Emissions:96 tCO2e/year
Renewable Energy Share:12.5% (Lees Brook Mill)
Total Energy Consumption:1,414,642 kWh/year
Carbon Intensity:4 tCO2e per £m turnover (Scope 1 & 2)
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced gross total CO2e emissions under scope 1 and 2 by approximately 16% on the previous year and approximately 44% on the year 2019/20 at three UK sites.
- Developed and widely distributed ranges of ‘Eco Plush’ toys (soft fabric and filled toy products manufactured from 100% recycled materials), presented in plastic-free packaging.
- Used FSC certified wood in the production of wooden toy ranges and cardboard packaging.
Social Achievements
- Maintained a collaborative and caring culture for its employees, resulting in strong work ethic and long-term staff retention.
- Actively supported various charities focusing on children's welfare, particularly for disabled children.
- Conducted reviews of suppliers to ensure compliance with ethical standards and prevent modern slavery.
Governance Achievements
- Appointed Jonathan Shearman as an additional independent, non-executive director.
- Published an ESG report to identify and measure key areas of focus for ESG initiatives.
- Regularly reviewed company policies to strengthen standards and practices in line with global governance landscape.
Climate Goals & Targets
Environmental Challenges
- Shipping and container shortages, high freight rates, adverse movements in the Sterling to US Dollar exchange rate, rising inflation, and dampened consumer demand.
- Continued production and operational stoppages/interruptions in China due to local COVID-19 lockdowns and outbreaks.
- Continued container shortages in, and significantly reduced shipping capacity from, China.
Mitigation Strategies
- Conscious decision to bring stock in early.
- Management of foreign exchange risk with forward foreign exchange contracts and other derivative financial instruments.
- Swift and focused action by the Group’s management and teams to mitigate adverse effects of supply chain disruptions.
Supply Chain Management
Supplier Audits: Annual audits and reviews are conducted to ensure compliance with ethical standards.
Responsible Procurement
- Ethical Policy and Code of Conduct applicable to staff and suppliers.
- Requirement for suppliers to comply with ICTI, SMETA or BSCI ethical audit schemes.
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 5: Gender equality
- Goal 12: Responsible consumption and production
- Goal 13: Climate action
- Goal 15: Life on land
The Group’s sustainability initiatives align to these UN SDGs.
Sustainable Products & Innovation
- Eco Plush toys
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:251 tCO2e (gross), 141 tCO2e (net)
Scope 1 Emissions:131 tCO2e
Scope 2 Emissions:110 tCO2e
Renewable Energy Share:100% (electricity)
Total Energy Consumption:1,320,851 kWh
Carbon Intensity:5.5 tCO2e per £m turnover
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced gas consumption by 5%
- Reduced LPG emissions by 36%
- Reduced electricity consumption by 27%
- Lees Brook Mill produced 13% of the electricity it consumed from solar power
- Purchased 100% renewable electricity for all UK sites
Social Achievements
- Maintained strong employee relationships and loyalty
- Supported various charities including The Toy Trust, The Fence Club, The Variety Club, Kingfisher Learning Trust, Ovacome, and In Kind Direct
- Global employee step challenge to raise funds for charity
Governance Achievements
- Regularly reviewed company policies to strengthen standards and practices
- Active member of the British Toy and Hobby Association (BTHA) and ICTI Ethical Toy Program
- Continued to conduct reviews with suppliers to prevent modern slavery
Climate Goals & Targets
Environmental Challenges
- Continued curtailment of consumer spending
- Concerns over cost-of-living increases
- Suez Canal closure lengthening shipping times and reducing freight capacity
- Ongoing conflicts in the Middle East disrupting the global supply chain
- Cybercrime
- Information technology disruptions
- Supplier management and quality control issues
- Competition
- Changes in legislation and regulation
- Foreign currency fluctuations
- Environmental regulations
Mitigation Strategies
- Successful implementation of operational cost efficiencies
- Reductions in storage costs in Scandinavia
- Efficient marketing
- Maintaining a well-trained IT team and strong software protections
- Regular staff training and cyber-attack response consultancy and insurance
- Regular back-ups of IT systems and processes to restore critical services
- Using a wide range of suppliers and operating through local offices in Hong Kong and China
- Seeking manufacturing capacity in other Asian countries
- Policies and procedures for supply chain management and product development
- Close involvement with representative bodies in the toy industry
- Adapting production processes in compliance with legislative changes
- Maintaining substantial product liability and product recall insurance
- Reducing new plastics in packaging
- Managing foreign exchange risk with forward foreign exchange contracts and derivative financial instruments
- Formal adoption of a focused environmental policy
- Requiring all suppliers to understand and adopt environmental policy requirements
Supply Chain Management
Supplier Audits: Annual audits and reviews
Responsible Procurement
- Ethical Policy and Code of Conduct
- Compliance with ICTI, SMETA, or BSCI ethical audit schemes
- Prohibition of forced or child labor
- Requirement for FSC certified packaging and/or products
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GHG Protocol
Certifications: FSC Chain of Custody
Third-party Assurance: Beyondly Global Limited
UN Sustainable Development Goals
- Goal 5: Gender equality
- Goal 12: Responsible consumption and production
- Goal 13: Climate action
- Goal 15: Life on land
Sustainability initiatives align with these goals through various actions such as equal opportunities policies, sustainable packaging, renewable energy use, and FSC certified materials.