PetSmart
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:291,517 tCO2e/year
Scope 1 Emissions:64,298 tCO2e/year
Scope 2 Emissions:225,393 tCO2e/year
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:585,000 MWh/year
Water Consumption:546,263 kGal/year
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Pet Health and Safety
- Empowered People
- Responsible Stewardship
Environmental Achievements
- 5.4% reduction in water use intensity against 2018 baseline
- 57% waste diverted from landfills
- Finalizing first investment in renewable energy at Phoenix distribution center
Social Achievements
- 33% increase in Associate Resource Group participation
- Over 1.1 million hours of training for associates
- 389,460 pets adopted through PetSmart Charities
Governance Achievements
- Strategic equity investment in PetSmart by Apollo Global Management
- 95% of all proprietary brand suppliers classified as “low risk” for social compliance
- Established new case packaging standards to optimize inventory management and eliminate waste
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Reduce emissions intensity by 30% by 2030 (from a 2018 baseline)
- Divert 75% of waste from landfills by 2030
- Provide 40,000 associates with upskilling each year
Short-term Goals:
- Not disclosed
Environmental Challenges
- Challenging retail environment
- Shortage of veterinarians
- Rising costs of veterinary care
- Pet hunger
- Community-level retail crime and violence
Mitigation Strategies
- Investments in technology, training, and infrastructure to prioritize pet welfare
- Launch of PetSmart Veterinary Services® hospitals (PVS)
- Strategic partnership with a third-party telehealth provider in Canada
- $100 million investment over five years to help break down barriers to veterinary care (PetSmart Charities)
- Expansion of existing solutions and testing of new ones to address retail crime and violence (live monitoring, third-party monitoring)
Supply Chain Management
Supplier Audits: Annual social compliance audits of direct sourcing suppliers for all proprietary brands.
Responsible Procurement
- Supplier Code of Conduct
- Social compliance audits
- Supplier education program
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Investments in renewable energy
Reporting Standards
Frameworks Used: GRI
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 5: Gender equality
- Goal 8: Decent work and economic growth
- Goal 10: Reduced inequalities
- Goal 13: Climate action
Initiatives to support female associates, provide competitive wages and benefits, expand access to pet ownership, and reduce environmental impact.
Sustainable Products & Innovation
- Only Natural Pet products
- MaxBlends™ dehydrated dog food
- Arcadia Trail® pet apparel
- Grrreen® dog toys
- earthbath® grooming products
Awards & Recognition
- America’s Best Large Employers
- America’s Most Innovative Companies
- America’s Best Loyalty Programs
- America’s Greatest Workplaces for LGBTQ+