Hilton Grand Vacations

Climate Impact & Sustainability Data (2022)

Reduced paper waste by preventing nearly 350,000 pounds from landfills annually
Saved approximately 2,600 trees annually by going digital
Reduced greenhouse gas emissions by 1.2 million pounds of CO2 per year
Donated more than 19,000 pounds of discarded soap through Clean the World partnership, recycled into over 100,000 bars of soap
Donated over 10,000 pounds of unused bottled amenities

Ranked No. 12 among 100 U.S. companies recognized for exceptional culture by Newsweek’s™ Most Loved Workplace
Launched national partnerships with Habitat for Humanity™ International and the United Service Organizations™ (USO)
Over 1,700 hourly Operations team members participated in a special retention incentive
Approximately 3,000 Resort Operations team members are eligible for payout of up to $1,200 per year in retention incentives
Team members completed roughly 100,000 courses, resulting in 70,000 total training hours

Established a Credit Committee to discuss, evaluate and approve lending practices
Implemented a customer complaint management reporting mechanism
Incorporated logical privacy protections into company practices to safeguard owner information

Reducing environmental impact, specifically greenhouse gas emissions and natural resource management
Maintaining high service standards while ensuring transparency in sales and lending processes
Addressing fraudulent schemes targeting timeshare owners

Implemented energy-efficient programs, modernized facilities, and partnered with environmental non-profit organizations
Established guidelines, practices, and policies to ensure fair treatment of customers
Developed educational materials to help owners avoid misleading or fraudulent schemes and provided in-house resale support